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New Orleans Resort"/>
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84%
推荐此酒店
整体体验 4.3
84%
推荐此酒店
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Holiday Inn Club Vacations New Orleans Resort
203 Carondelet Street
新奥尔良, Louisiana
70130
美国
入住：4下午
退房：10上午
最低入住年龄：21
New Orleans Resort 203 Carondelet Street
The ONLY saving grace was staff and location
ByRayR
2025 七月 25
Stayed here initially as part of a Holiday Inn Club Vacations timeshare offer. If you plan to entice someone (especially a family of 4), why would you give them the smallest room-which was the 1br deluxe?
I'll start with the few pros: Maintenance staff were friendly and welcoming (shouts out to Donnie and Valle). Each time we encountered an issue, they were our liaisons, and we were so grateful. From our stove not working, to finding a hair weave on top of the fridge, to not having enough towels and washcloths for a family of 4, to not having adequate bedding for our party, etc- they helped us as much as they could. Also, with this place being a 5 min walk away from Canal and Bourbon, it is convenient.
Cons:
Housekeeping- much to be desired
View- Only the top floor had a view and that was just for the timeshare member rooms, all other rooms were looking at brick walls, or the windows in the building next door if you were lucky.
Evening staff- too busy on their phones to notice you coming in or out
Accommodations- I was told at the desk there were no automatic upgrades for anyone regardless of your IHG status and that was on order of management. I was also told that it was in an effort to make sure people paid for their upgrades. My status was never acknowledged once.
Plugs- Scarce! There's only plug access on one side of the bed and the nearest other than that is across the room by the window
Vents- There is a vent that blows directly onto the bed and you cannot adjust the vents. Your only choice in the Summer is sweat it out or sneezes and sniffles from having cold air blown on you.
There's more but I just say, at the cost, it's not worth it. Try another chain and this is coming from someone that swears by IHG.
One of the Best Holiday Inn I've checked in!
ByLoJar
2025 七月 17
This place is a blast! I had the rest that I've been longing for. The staffs are very nice, welcoming and very accommodating in every need. I do wish these are the sets of people that they have every Holiday Inn I go.
Great experience!
ByKAP65
2025 六月 29
Very Nice and comfortable rooms. The hotel is in a great location if you want to go to the French Quarter. The staff, especially Jessica at the front desk, were exceptional. In fact, Jessica's friendliness and tips on places to eat and visit made out trip fantastic.
Great location in New Orleans to see attractions
ByKlaudia71
2025 六月 23
They needed recliners in the living room. The couch and kitchen table chairs were not that comfortable. Customer service was awesome
Luxurious stay in the heart of New Orleans
ByDarrell
2025 六月 19
We were pleasantly surprised by a warm and friendly staff that was attentive to our every need. The hotel itself was well decorated and had all the essentials to make our stay relaxing and enjoyable.
很棒的酒店
ByCindy.
2025 六月 04
The staff was excellent they were so helpful and polite they made our stay experience amazing. It was our first time in New Orleans and we're planning our next trip to stay longer
Thank you!
Great Stay in NOLA
通过鲍比
2025 六月 01
We had a very nice stay at this resort. Our villa was clean, large, very comfortable, and had good views at night. This resorts puts you in the heart of New Orleans. With a couple of minutes you can walk to Bourbon Street. The WWII Museum, French Quarters, Caesars Palace, and and Riverwalk Mall are between a 10-15 minute walk. There are many great restaurants only a couple minutes away, and the valet staff is wonderful. I highly recommend this resort if you are staying in New Orleans.
Perfect place to stay!
ByMare
2025 五月 11
Staff are friendly to every person walking in the door! Room was just amazing with a full kitchen. Our room even had a double oven! We definitely recommend staying here!
Good with issues
通过凯利
2025 五月 05
This would have been a great vacation if the AC would have worked appropriately. After notification the first time and coming to to "reset" and change filter it did work but never got below 74° in the unit. Notification number 2 went on deaf ears, we did check out and move to another hotel. I did alert the front desk upon early check-out, was advised Manager would contact me the next day but that never happened. Never asked for a refund, didn't expect one, however, communication would have been nice. When the room reached 80° that was too much.
So, in a nutshell: perfect location, excellent employees, spacious suites. Need to work on upkeep of HVAC so other people who spend so much to stay are happy. Learn on better communication practices.
Perfect location and accommodation for larger families
ByHale25
2025 四月 20
We found this hotel searching for a place to stay for 4 adults and one teenager. The 2 bedroom suite came up as an option and was reasonably priced. It exceeded our expectations. It had 2 bedrooms, 2 bathrooms, full kitchen including dishwasher and a large living room area with sofa bed. So nice to have so much space when we came back to the hotel each night.
The staff made us feel like we lived in the hotel. Before we left to make our way home, we were left wishing we did.
ByJBrasda
2025 四月 20
Ms Sue, Mr. Wendell were the BEST part of our stay. Followed by the manager check in staff that were working Friday April 18.
They were all so helpful. At night we relied on Purpose at the front desk. The staff really made this stay THE very best. Yes the room was cleaned, yes the room had everything we need (I accidentally broke a cup) But the real charm of this hotel is the staff!!
Friendliest staff in NOLA
ByCg27
2025 四月 04
The hotel itself was great, clean, and in an easy location. But it was the staff that truly took it to the next level.
Everyone was so nice and gave great recommendations but Ms. Sue was the star! She was the first face we met and from the minute we walked in made us feel so welcomed and excited to be there! I looked forward to getting to see her every morning! Thank you to all of the staff for a wonderful trip!