宾客评论
我们收到的每一条评论和打分都会经过验证，以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
94%
推荐此酒店
整体体验 4.6
94%
推荐此酒店
|
即将到期的住宿
已经是 IHG® Rewards Club 优悦会会员？ 登录 以查看您即将开始的住宿安排。
欢迎回来，__firstname__！请登录 以查看您即将开始的住宿安排。
欢迎回来，__firstname__！您目前没有即将开始的住宿。
无法找到即将开始的住宿？
欢迎回来，__firstname__！您有 __totalstays__ 个即将开始的住宿安排。
欢迎回来，__firstname__！您有 __totalstays__ 个即将开始的住宿安排。
想要 预订丽晶酒店及度假村？
Great place to stay!!
ByJan A
2020 四月 02
It is centrally locates in Scottsdale to most attractions, they have a great tour group they recommend that picks you up on sight, and they are great people and very reasonable! Hotel was more like a condo set up, very roomy, clean, nice,just loved everything, we only had to checkout early because of the covid-19 virus and was very disappointed we didn’t get to stay longer, it was alittle pricey to stay at but we also felt safe there!! We would go back!!!
Great place to stay
ByMaxx2617
2020 四月 02
The is a beautiful property with all the amenities. I highly recommend staying here. The pools are beautiful and you can get out and walk around the area. You are close to shopping and grocery. My family and I will be going back for sure.
spring break
ByWesCF
2020 三月 25
We had a nice stay at the Scottsdale IHG. With the Covid-19 fears during our stay, the hotel did a nice job of keeping the public areas really clean. Staff was friendly. We were happy they had a large rec area for the kids to play. The four pools allowed us to spread out as well. We rented a 3-bedroom villa. The bedrooms were large and every room had a bathroom attached which we appreciated. The main area of the villa was nice sized and we felt comfortable with all seven of us. Great overall experience even during a difficult situation.
Best place to stay
ByTami
2020 三月 23
We were incredibly pleased with the value of this property. We split our trip between here and another property and wish we would have stayed here the whole time. We didn’t arrive until very late in the night and the front desk staff waited for us which was incredibly thoughtful and unexpected. The only “complaints” are the HVAC system was rather loud and the parking spots were made for compact vehicles not trucks/large SUVs. The amenities are incredible, everyone was friendly, and the property is very well kept.
Always great place to stay
Byhaligonian
2020 三月 10
Stayed at this hotel 3 times now. Spacious well equipped rooms that are great for families. Kids enjoyed the pools. Always a lot of planned activities for guests. Can’t beat the price. Location is good for easy access to highways and hiking. Not too far from old town. I always rent a car anyway. Plenty of places to eat close by. Can always pick up groceries and cook yourself in the fully equipped kitchen.
Beautiful room
BySteph
2020 三月 05
the room was beautiful with new appliances and beautiful accents. We had plenty of space for 2 couples. I would definitely return to this property.
Poor courtesy to your Guest
ByKan55
2020 三月 03
Dear Madam/Sir
Greetings
Excellent room and superb comforts.
I and my wife reached the checkin at about 9:30 pm on 26th Feb 2020. We requested for checkout by 12 noon instead of 10am and the contour person granted it immediately.Very good.
We had three big luggages and it was fairly cold and 9:30pm. I am 65 and my wife 63 years. Definitely we are senior citizens. The counter person gave us the key, direction map and asked us to walk down to the room. We arrived from India and we have no car. Taxi dropped us in your hotel. We showed the 3 big luggages we had. The counter receptionist is aware of all this. No help. Add to the dismay it was D9 and 3rd floor. We found it very difficult to pull three big luggages along the fairly dark way (poor lighting) and carry up to the 3rd floor.
The receptionist needs to understand this and i am sure you will post a proper person who can help the guests especially those who come for checkin late night, elderly and with luggage.
Check out was comfortable.
But again the same careless attitude. We have to go to Scottsdale Fairprincess hotel for checkin to attend a cancer conference.I asked for any transport to shift the luggage. We told that we have no car. The Counterperson says "you can just walk down. It is next door"
What an excellent courtesy response to a Senoir citizen with 3 big luggages"!!!
Thanks
Sincerely
Dr V Kannan
Hotel is great, IHG is TRASH
ByIHGSUCKS
2020 三月 02
If you get to the hotel without problems, the property is nice. The issue is the property is apart of IHG. Unfortunately IHG has the worst customer service in the industry... and I mean the absolute worst! My reservation was cancelled for an unknown reason which I did not find out until I arrived to the property. I was told to talk to IHG customer service. The only support you can get is international support that is completely worthless. In the end, the call was disconnected and I did not get a return call. My issue was critical and they could not help me. A day and half later a call a call from support in the US... a complete joke. I will avoid IHG hotels at all costs knowing the customer service is complete trash.
Great service
ByJohn and Lisa
2020 三月 02
Taylor did a phenomenal job checking me in. I had 2 separate reservations for me and my wife. She made the transition from one to the other seamless and we were able to stay in the same room. She is very friendly and is an asset to your team.
Our dining experience was also great Sean went out of his way to make sure that we had a pleasurable experience.
Relaxing Kid Friendly
Byspudman6
2020 二月 27
Wonderful property for families. Our kids loved the pool and the activity center. Employees were great help in whatever we needed. Will definitely be back!
Spring break
ByJudy
2020 二月 24
Very nice hotel. Lots of fun activities! I recommend that you ask for a room on the third floor so no one keeps you up all night stomping on the ceiling.
Perfect Family Spot
ByDana
2020 二月 23
This venue is a great spot for families who need a little extra room to spread out. The two bedroom villa is super spacious and includes two full bathrooms.
There is also a full kitchen, living area and dining area. The beds, including the pull out bed are very comfy. The pillows are even firmer than most hotel pillows.
Do not expect much with regards to toiletries, the towels are minimal and there is no cleaning service in the rooms. The property is well maintained, the pool areas are clean and overall it is a nice family spot.