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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 405 reviews
94%
Recommend This Property

Ratings Breakdown

405reviews

  • 5 Stars
    313
  • 4 Stars
    50
  • 3 Stars
    23
  • 2 Stars
    10
  • 1 Stars
    9

Great apartment with some service issues

By

November 05, 2018

club

The property was great and the perfect layout for our needs. It was however a very long way from central Scottsdale approx 20-30 min drive depending on the traffic.

The food in the restaurant was mediocre and made my husband feel ill so we only ate there once. The resort itself felt a little dead but it’s probably because we were out of season.

At checkout I was informed that instead of taking a deposit of $115 which I had agreed to on check in. They had instead completely cleared all of the money out of my bank account leaving me overdrawn on all subsequent purchases I made during my stay. This is really unacceptable and very upsetting I wasn’t sure if when I arrived back in London that I would have the money available to get home from the airport or buy food for the family to eat.

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