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Holiday Inn Resort Batam

Waterfront City

Batam

29422

Indonesia

Check In: 3PM

Check Out: 12PM

Check-in Age:18

E-mail Hotel

62 778 381333

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Batam Waterfront City

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.1

based on 585 reviews
91%
Recommend This Property

Ratings Breakdown

585reviews

  • 5 Stars
    248
  • 4 Stars
    233
  • 3 Stars
    60
  • 2 Stars
    28
  • 1 Stars
    16

Excellent hotel

By

20 May 2017

club

Everything was great at the hotel, staff and manager were excellent and helpful

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3 nights at holiday inn batam

By

18 May 2017

I had a great time staying at holiday Inn batam since the services provided by the hotel front line staff were great. However, my otherwise good experience was dampened by fact that the air-conditioner was leaking water. I hope that the hotel fixes this mistake soon. Thank you!

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Reception desk

By

18 May 2017

club

One of The receptions person should be trainned how to handle customer politeness

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Excellent staff service

By

17 May 2017

club

Overall nice experience. Spa treatment was wonderful. This is my second stay at Holiday Inn. My family liked the swimming pool very much. Room cleanliness was not so good. Kitchen cabinets were not cleaned properly and was having cock roach smell all over. Room cleanliness and interior can be made better.

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overall review

By

16 May 2017

Good service and courteous staff.
Food at the Chinese restaurant was good.
Hotel is a distance from the town centre.
More frequent shuttle bus wld be good.

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Relaxing for families

By

12 May 2017

club

The huge swimming pool complete with slide and splash pad made this hotel a hit with our family. The hotel is also attractive for families because it has 2-bedroom 'apartment style' rooms that are spacious enough for a bigger family.
As an IHG member, we had access to a free shuttle service to a nearby shopping centre. We were glad to have lunch at the shopping area as the food options at the hotel are somewhat limited and pricey for a family of 5.

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surrounding

By

12 May 2017

overall of the resort is average. the staffs are friendly, except that the food quality is not good. hope that there are some improvement.
the surrounding in the resort is quiet and relaxing.

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Family Room is good to stay with Family

By

09 May 2017

club

Need more cleanliness and More verity of Food, particularly no Indian Food available.

Rom Screens and Windows no cleaning done.

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leisure at holiday inn batam

By

09 May 2017

club

superb.good for family vacation.the hotel is kids friendly.the staff are polite and helpful.overall stay is very good.

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Weekend getaway

By

09 May 2017

club

It was a relaxing weekend. Could improve more on the variety of food they serve for dinner and breakfast

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Comfortable room and good service

By

07 May 2017

club

Overall stay with this hotel is pleasant. Staffs are friendly and helpful. Spa and Dining experience is good. They provide free transport from and to ferry terminal. They also provide transport to Nagoya Mall. However the transportation frequency is quite long and we decided not to go to the mall. The pool look nice unfortunately we couldn't use the pool because too much sun and very hot from 9am onwards. It would be nice if there some shade at or beside the pool to rest or lay down.

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Enjoyable stay

By

04 May 2017

club

Overall great experience with minor hiccups. Room was really huge!

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