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Holiday Inn Express San Juan Condado

1 Mariano Ramirez Bages

Condado

San Juan

00907

Puerto Rico

チェックイン: 4午後

チェックアウト:12午後

チェックイン 年齢:18

オンライン予約 または
電話予約

San Juan Condado 1 Mariano Ramirez Bages Condado

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お客様レビュー
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82%
のお客様がこのホテルをおすすめしています。

総合評価

4.1

XXに基づく 1506 お客様レビュー
82%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1506お客様レビュー

  • 5 スター
    787
  • 4 スター
    364
  • 3 スター
    163
  • 2 スター
    97
  • 1 スター
    95

Breakfast

By

9月 16, 2021

Excellent options at breakfast and customer service

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Will make sure I properly plan in advance my next vacation to PR

By

9月 16, 2021

The room was EXTREMELY TINY....pushed back in a corner....halls and rooms smelled like mold.
Bathroom missing a tissue holder....did not enjoy my room at all....did not complain because there were 2 other couples that I traveled with, in 2 seperate rooms that were no better....their rooms smelled like mold...had visible water damage on the walls and also had air purifiers which indicated to me that the quality of air was trying to be masked....

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Great bed

By

9月 13, 2021

club

I thoroughly enjoyed my stay @ the hotel It was close to everything it was easy to get a cab the staff was very informative they were very nice

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DIRTY HOTEL DO NOT STAY

By

9月 13, 2021

club

This was perhaps the dirtiest Holiday Inn on the United States as a whole. The staff is extremely nice . But this place was disgusting . King of shocked really.

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Not up to Holidy Inn standards

By

9月 12, 2021

platinumelite

While the room was clean and the bed was comfortable, the shower did not work. By the time we learned this, it was time to check out and move on with the day. This meant no shower for touring old San Juan in 90 degree temps. The common areas of the hotel could used some updating. The staff was very friendly and responsive.

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Overall an ok experience

By

9月 12, 2021

Beside the bathroom clogging and the A/C not working and valet parking being full it was an ok experience

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Good Hotel, Bad Timing?

By

9月 08, 2021

platinumelite

The rooms are renovated beautifully and we were delighted to have a partial ocean view from our window. Staff was friendly upon check-in, and responded promptly to our concerns. The only downside to this room and the reason for my 2-star review is the quality of the bathroom. When we entered we could tell there was some sort of leak as there was water coming from under the toilet. The water pressure was weak from the faucet and shower. The toilet stopped flushing, and even after someone came to “fix it” it did not work. The shower completely shut off as I was mid-shower. Staff weren’t able to fix these issues until the next day (when we needed to check out) and faulted the issues to the water pressure valve. After long walks in the heat and spending time in the beach, one looks forward to a nice working shower and toilet. Had these issues not appeared or had the staff moved us to a different room, this hotel would have received full stars.

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Enjoyed my stay

By

9月 08, 2021

Enjoyed and great location , within walking distance. Clean hotel and room. Nice staff. Was worth the stay.

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Great Location/Friendly Staff

By

9月 07, 2021

This location was close to the beach, food and shopping. I enjoyed the staff and all of their help.

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A lot less than expected

By

9月 01, 2021

club

When I arrived to the hotel I was waiting 44 min sharp before someone asked me if I was checking in (there were 3 .. just 3 people in front of me)
Room 608 All of the dressers drawers where broken/off the sliding rails and wouldn't close all the way, very difficult to open. The closets door were off the hinges as well making it impossible to property closed them.
The de-humidifier ( I was never informed there was one in my room) needed to empty of the water collected in the recipient at the bottom otherwise it would stop working, neither I was told of that!
The breakfast can have some improvements as well, I asked for a slice of ham, “ we NEVER have ham “ I was told by the cook! The rest of the food, very minimal choice/quality.
I needed to do laundry (coin operated) I asked for coins, “we don't have any” I was told. After walking the area I managed to get coins just to realized that the dryer was out of service..
When I took a shower, most of the water went onto the bathroom floor since the shower head cant be adjusted away from the non existent glass door!

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Excellent place to stay in San Juan

By

8月 31, 2021

club

Friendly staff, clean rooms and free breakfast. No real issues. The rooms were a little smaller than I had expected but it is a pretty congested area. Being close to the beach and airport was fantastic.

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Lealtad

By

8月 31, 2021

platinumelite

De la misma manera como cliente frecuente leal fiel a IHG por anos de hacer lo Maximo de mi para dar cada paso en cada entrada de esta familia de IHG y demostrar que valoro y disfruto cada sol o Luna en el Mundo.
Y por eso espero la differencia y lo mejor.
Por que como cliente nos merecemos lo mejor es una promeza
Que nos da esta familia de IHG, no excusas
Lo mejor o Nada.

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