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InterContinental by IHG Presidente Mexico City Homepage
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Heavenly Touch: Mexico City Massage at Hela Spa
Club Floor Lounge
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InterContinental Presidente Mexico City Amenities

Discover Hela Spa

Discover the tranquility of Hela Spa, where you can indulge in Nordic massages, body treatments, oxygenating facials, and deep cleansing. Indulge in a treatment and let your stress melt away.

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Hotel features

  • Free breakfast Free breakfast
  • Daily housekeeping Daily housekeeping
  • Fitness centre Fitness centre
  • On-site parking (10.5 USD / day) On-site parking (10.5 USD / day)
  • Pet friendly (30 USD / night) Pet friendly (30 USD / night)
  • 8 on-site restaurants 8 on-site restaurants
  • Spa Spa
  • Smoke-free hotel Smoke-free hotel
  • Wi-Fi Wi-Fi
  • Free breakfast Free breakfast
  • Daily housekeeping Daily housekeeping
  • Fitness centre Fitness centre
  • On-site parking (10.5 USD / day) On-site parking (10.5 USD / day)
  • Pet friendly (30 USD / night) Pet friendly (30 USD / night)
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At this hotel

Hotel information

  • Front desk: +52-55-53277700

  • Reservations: 

  • Email: polanco_reservaciones@grupopresidente.com

  • Check-in: 3:00 pm

  • Check-out: 12:00 pm

  • Late check-out available​

  • Minimum check-in age: 18

  • Total floors: 42

  • Total rooms: 700

  • Accessible rooms:  7

  • Languages spoken: English, French, Spanish
  • Credit cards accepted: American Express, Diners Club, Discover, JCB, MasterCard, Visa
Accessibility

  • Restaurant seating

  • All entrances/doorways

  • Vanity

  • Registration desk

  • Wheelchair available

  • Public restrooms

  • Public facilities

  • Elevators are ADA compliant

  • Accessible room details
For your convenience

  • Connecting rooms available

  • Restaurant delivery service available

  • Room Service

Kids activities and services

  • Babysitting

  • Children's activities onsite

  • Nanny for hire

  • Hours of operation: 12:00 am - 12:00 am

  • Elliptical Machines
    Free Weights
    Rower
    Stair Stepper
    Stationary Bicycle
    Treadmill

  • Onsite sports trainer

  • Club de Golf Chapultepec
    Located off-site
    Driving range off-site
    Club de Golf Chapultepec is one of Mexico’s most traditional and exclusive clubs, with over one hundred years of history. Its eighteen-hole course welcomes pros and amateurs and offers sports, social, and family activities in an exclusive setting.


Parking details
  • Parking is available for a fee.

  • Car parking available

  • Parking includes in/out privileges

  • Daily valet parking fee: 12 USD

Accessibility parking

  • Flat terrain between parking and entrance

  • Kerb ramps and wheelchair accessible street parking

  • Number of wheelchair accessible parking spaces: 14

  • Designated accessible parking spaces with posted signs

  • Disabled or accessible parking

  • Ramp access to property

  • Ramp access to leisure facilites

  • Ramp access to hotel restaurant

  • Parking drop-off point adjacent to entrance

Parking facility

  • On-site

  • Outdoor

  • COVERED

  • Controlled access to parking

Airport shuttle
  • Benito Juarez International Airport (MEX)
    Shuttle not available

Sustainability Certification

  • Our hotel has a third-party sustainability certification.

    Certifications: EarthCheck

Business services

  • 24 hour business center

  • Business services

  • Fax services

Housekeeping and laundry​
  • Daily housekeeping

  • Dry cleaning pickup or laundry valet

  • Same-day dry cleaning

Other services​​​

  • Doctor on call

  • Executive VIP services

  • Interpretation translation

  • Messenger service

  • Secretarial services

  • Storage space available

  • Wake up calls

Concierge services​
Kids services

  • Babysitting

  • Nanny for hire

Pet policy
  • We welcome pets , including dogs, cats, and small caged animals. However, for the comfort and safety of all guests, we request that dogs be kept on a leash or carried in public areas. We also request that you do not leave your pet unattended in the room.

  • Pet fee per night: 30 USD

  • Pet weight limit: 9 kilograms

  • 1  pets allowed

  • Pets allowed: Only dogs and cats allowed

Pet facilities

  • Pet walking area

Pet amenities
  • Bed for dog / cat, a sandbox, a plate for food and a bone of meat. Additional is a padlock "Pet In Room", maps where dogs can walk in the vicinity, establishments "Pet Friendly" and a card with information on veterinary services

Hela Spa

  • Email address: info@helaspamexico.com

  • Hours of operation: 9:00 am - 10:00 pm

  • Hela Spa Mexico

  • Spa Amenities

    • Hydro Therapy
    • Masseuse
    • Steam Bathing

  • Spa Treatments

    • Beauty Treatments
    • Body Scrub
    • Body Wrap
    • Facials
    • Foot Reflexology
    • Manicures and Pedicures
    • Waxing
  • View full menu

Pet policy image

InterContinental Presidente Mexico City pet policy

We welcome pets , including dogs, cats, and small caged animals. However, for the comfort and safety of all guests, we request that dogs be kept on a leash or carried in public areas. We also request that you do not leave your pet unattended in the room.

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