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InterContinental by IHG Presidente Mexico City Homepage
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Heavenly Touch: Mexico City Massage at Hela Spa
Club Floor Lounge
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InterContinental Presidente Mexico City Amenities

The highlights

Discover Hela Spa

Discover the tranquility of Hela Spa, where you can indulge in Nordic massages, body treatments, oxygenating facials, and deep cleansing. Indulge in a treatment and let your stress melt away.

Learn more

Hotel features

  • Daily housekeeping Daily housekeeping
  • Fitness center Fitness center
  • On-site parking (10.5 USD / day) On-site parking (10.5 USD / day)
  • Pet-friendly (35 USD / night) Pet-friendly (35 USD / night)
  • 8 on-site restaurants 8 on-site restaurants
  • Spa Spa
  • Smoke-free hotel Smoke-free hotel
  • Wi-Fi Wi-Fi
  • Daily housekeeping Daily housekeeping
  • Fitness center Fitness center
  • On-site parking (10.5 USD / day) On-site parking (10.5 USD / day)
  • Pet-friendly (35 USD / night) Pet-friendly (35 USD / night)
  • 8 on-site restaurants 8 on-site restaurants
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At this hotel

Hotel information

  • Front desk: +52-55-53277700

  • Reservations: 

  • Email: polanco_reservaciones@grupopresidente.com

  • Check-in: 3:00 PM

  • Check-out: 12:00 PM

  • Late check out available​

  • Minimum check-in age: 18

  • Total floors: 42

  • Total rooms: 700

  • Accessible rooms:  7

  • Languages spoken: English, French, Spanish
  • Credit cards accepted: American Express, Diners Club, Discover, JCB, MasterCard, Visa

Accessibility

  • Restaurant seating

  • All entrances/doorways

  • Vanity

  • Registration desk

  • Wheelchair available

  • Public restrooms

  • Public facilities

  • Elevators are ADA compliant

  • Accessible room details

For your convenience

  • Connecting rooms available

  • Restaurant delivery service available

  • Room service

Kids activities and services

  • Babysitting

  • Children's activities onsite

  • Nanny for hire

  • Hours of operation: 12:00 AM - 12:00 AM

  • Elliptical machines
    Free weights
    Rower
    Stair stepper
    Stationary bicycle
    Treadmill

  • Onsite sports trainer

  • Club de Golf Chapultepec
    Located off-site
    Driving range off-site
    Club de Golf Chapultepec is one of Mexico’s most traditional and exclusive clubs, with over one hundred years of history. Its eighteen-hole course welcomes pros and amateurs and offers sports, social, and family activities in an exclusive setting.


Parking details

  • Parking is available for a fee.

  • Car parking available

  • Parking includes in/out privileges

  • Daily valet parking fee: 12 USD

Accessibility parking

  • Flat terrain between parking and entrance

  • Curb cuts and street parking wheelchair accessible

  • Number of wheelchair accessible parking spaces: 14

  • Designated accessible parking spaces with posted signs

  • Disabled or accessible parking

  • Ramp access to property

  • Ramp access to leisure facilites

  • Ramp access to hotel restaurant

  • Parking drop off point adjacent to entrance

Parking facility

  • On-site

  • Outdoor

  • COVERED

  • Controlled access to parking

Airport shuttle

  • Benito Juarez International Airport (MEX)
    Shuttle not available

Sustainability Certification

  • Our hotel has a third-party sustainability certification.
    Certifications: EarthCheck

Business services

  • 24 hour business center

  • Business services

  • Fax services

Housekeeping and laundry​

  • Daily housekeeping

  • Dry cleaning pickup or laundry valet

  • Same day dry cleaning

Other services​​​

  • Doctor on call

  • Executive VIP services

  • Interpretation translation

  • Messenger service

  • Secretarial services

  • Storage space available

  • Wake up calls

Concierge services​

Kids services

  • Babysitting

  • Nanny for hire

Pet policy

  • We welcome pets , including dogs, cats, and small caged animals. However, for the comfort and safety of all guests, we request that dogs be kept on a leash or carried in public areas. We also request that you do not leave your pet unattended in the room.

  • Pet fee per night: 35 USD

  • Pet weight limit: 9 kilograms

  • 1  pets allowed

  • Pets allowed: Only dogs and cats allowed

Pet facilities

  • Pet walking area

Pet amenities

  • Bed for dog / cat, a sandbox, a plate for food and a bone of meat. Additional is a padlock "Pet In Room", maps where dogs can walk in the vicinity, establishments "Pet Friendly" and a card with information on veterinary services

Hela Spa

  • Email address: info@helaspamexico.com

  • Hours of operation: 9:00 AM - 10:00 PM

  • Hela Spa Mexico

  • Spa Amenities

    • Hydro Therapy
    • Masseuse
    • Steam Bathing

  • Spa Treatments

    • Beauty Treatments
    • Body Scrub
    • Body Wrap
    • Facials
    • Foot Reflexology
    • Manicures and Pedicures
    • Waxing

  • View full menu

Pet policy image

InterContinental Presidente Mexico City pet policy

We welcome pets , including dogs, cats, and small caged animals. However, for the comfort and safety of all guests, we request that dogs be kept on a leash or carried in public areas. We also request that you do not leave your pet unattended in the room.

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