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Carlos Rojas Zarate

Carlos Rojas Zarate

Chief Concierge 522222137010

Welcome To Puebla

Welcome to the Presidente InterContinental Puebla. The Concierge team is always willing to help you to discover the magic and heritage of ‘the city built by angels’ and give you the best InterContinental experience.

The Concierge department is committed to our guests satisfaction. We offer assistance in any service you may require. The Concierge will be happy to assist you to plan your daily activities.




Take a morning stroll down to the nearby Zocalo of our Colonial and Historical town, watch the world go by and enjoy a rich blend of aromatic coffee from the northern hills of Cuetzalan. From here, a short walk takes you to El Parian, where you can purchase original crafts from the region. Puebla is also famous for its Talavera ceramics. In our beatutiful historical downtown you will find some factories around, where you can watch craftsmen transforming dull slabs of clay into works of art using ancient techniques that have prevailed throughout the centuries.


Located near the twin volcanic peaks of Iztaccihuatl and Popocatepetl, the enigmatic Cholula, which literally translated means "Place of those who fled", is a millennial city (the oldest city in America that has been inhabited all the time) and now is home of many small restaurants and craft shops. After taking a stroll and enjoying a drink in the fresh air, make your way to the great pyramid of Tlalchihualtepetl (The handmade hill), which is the world's largest pyramid by volume, explore its inner tunnels and murals, and finish your visit climbing up to the top of the pyramid, to discover the beauty of the Nuestra Senora de los Remedios church, from where you will get the most stunning view of the volcanoes. A landscape to remember!


Home to an eclectic mix of some of the city's finest restaurants, Juarez Avenue is one of the most important streets of Puebla. Amid of restaurants, coffee houses and places serving dishes from Italy, Argentina, Brazil and all over the world is the Mexican bar Los Remedios, a vibrant mix of colors, sounds and taste with its mariachis, tequilas and fine Mexican food is an integral part of what Puebla and Mexico are all about. The bar is situated just 10 minutes from the hotel, so while leaving La Cantina might prove difficult, getting back to the hotel won't. If party is not in your itinerary, then you should visit the Centro Civico 5 de Mayo or "Los Fuertes", as the locals like to call to this historical place where this famous battle took part and that is now a modern and beautiful meeting point where you will find "La Mantarraya" (the stingray), which is a park with an astonishing viewpoint to the city, and where you will admire all the jewels of our city at once. A picture to remember!




Puebla is a very religious city and most of the grander buildings and monuments owe their existence to the Catholic Church. Along with the magnificent Cathedral, which took over 100 years to be built, Puebla has over 70 churches and almost all are located in our Historic Center. Are you planning to visit them? Please note that all churches in downtown remain closed between 11:00 a.m. and 4:30 p.m.

Electricity Requirements

Mexico operates under the American system of 110 V to 60 Hz. The plugs are American style, with two parallel blades or three prongs.


As with all large cities, you will need to take care of your valuables. When you are not using your camera make sure it is safely packed.


Tipping is optional, but between 10% and 15% is the usual.



Puebla's Gastronomy is one of the most varied and exquisite of Mexico and the world. Being internationally recognized for its emblematic and delicious dishes such as Mole Poblano, Chiles en Nogada, Chalupas and the legendary Cemitas.


Puebla’s Talavera is one of the few Mexican products with seal of designation of origin, and has been elaborated, without interruption, for more than four centuries using the same techniques. This makes it one of the most important expressions of folk art in Mexico. Ask to the Concierge about a tour to the traditional talavera factories.

A Very Historical Center

The Historical Center of Puebla, was declared World Heritage by UNESCO, preserves more than 2,600 monuments in 391 blocks, distributed in 6.9 square km, being one of the cities with more monuments in America. The Concierge will be glad to arrange a tour for you to the Historical Center of Puebla.


Puebla is 2175 meters above sea level. Although altitude sickness is rarely a problem, make sure you drink plenty of fluids, especially for the first few days.


Appropriate weather clothing.

Puebla has a changing climate throughout the year, going from highs up to 90 ºF (32 ºC) during Spring and Summer, and lows up to 32 ºF (0 ºC) during Winter, with a marked rainy season from June to September; we recommend packing accordingly.


Treasure the best memories of your trip to Puebla. A camera is always recommended for catching unexpected things, like a volcanic exhalation from the Popocatepetl.


Allow yourself $500 MXN per day. Credit cards are generally accepted; preferably Visa or MasterCard.

InterContinental Presidente Puebla

  • Avenida Hermanos Serdan : 141
  • Puebla , 72140
  • Mexico
  • Front Desk +52-222-2137070

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, Spanish, French

Pet Policy

Pet Friendly hotel. Only upon request. Must confirm directly to the hotel and accept the pet policy on property. Charges to apply: deep cleaning fee 100 USD per stay and 20 USD per pet per night. Any other charges may apply. Max one 8 kg pet.
Pet Fee $120.00 per night
  • Local Time

    12:29 AM
    • CHECK-IN

      3:00 PM

      1:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 1 Room(s) with Accessibility Standards
    • Parking