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InterContinental Warsaw

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Hotel Reviews for InterContinental Warsaw
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 1348 reviews
96%
Recommend This Property

Ratings Breakdown

1348reviews

  • 5 Stars
    1058
  • 4 Stars
    210
  • 3 Stars
    44
  • 2 Stars
    16
  • 1 Stars
    20

Comfortable bed but poor services

By

09 December 2019

club

Value for money is poor for this hotel whose facilities have not been updated in a while and whose sense of hospitality and service is extremely limited

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Good choice for Warsaw

By

05 December 2019

platinumelite

Good location and good amenities. Staff could be better.

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Very pleasant stay and best view in Warsaw

By

04 December 2019

club

We had a very pleasant stay, the rooms are huge and the view at Palace of Culture was very impressive. Breakfast is epic and very eclectic. Will definitely stay again

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Comfortable bed, nice room - but something is missing!

By

02 December 2019

club

Nice hotelroom with a nice view. We have stayed at this hotel before and always chosen the club level in order to have access to the Club-lounge.

The club-lounge is open during the day and having breakfast there is nice. However the service and quality in the club-lounge should be improved. Warm food must be warm and cold food must be cold.

In the evening there are "happy hour" with some food and drinks.

The cleanliness of the servingarea in the lounge is not top-level.

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素晴らしい見晴らし、スタイリッシュな広い客室。

By

30 November 2019

シティビューの見晴らしがよく、本当に圧巻です。
部屋も広々としており、開放感があるので非常にリラックスできました。

スタッフもポーターサービスからコンシェルジュ、ルームサービスの接客も素晴らしいものでした。
また、空港からの有料送迎サービスをお願いしたのですが、ドライバーさんが英語堪能でいらしたので、ワルシャワの街並みも含めあれこれを質問した際、現地の方ならではの視点も共有くださり、車内でも楽しく過ごせました。

ただ、今回残念だったのが2階のバーの接客です。コンプリメントの券は利用できるか尋ねた時にウェルカムではない態度はすぐにわかりました。席に案内やコンプリメント用のメニューも差し出す雰囲気もないので、とっさにその場で白ワインを頼みましたが、通常どこのインターコンチのラウンジやバーでアルコールには添えられるおつまみのナッツらしきものもいわゆる白人の他客には着席と同時に出され、私には出さない、とわかりやすく差をつけられていました。ナッツは好きではないのでどうでもいいことですが、やはり不愉快なトピックですし、ワインを飲み進める気も失せて、早々に無言で席を後にしました。

アジアの観光客は文化の違いからかマナーが劣るところがあり、何かしらやらかして迷惑をかけている結果なのだろうか、と色々と考えさせられる出来事ではありました。

願わくばアジア人だからという理由の対応ではなく、入り口を間違えて、何かしらマナーに欠いた行動をとったから等、私個人への態度であってほしいものです。


しかしながらこういったことが些細な出来事であると思えるほど、客室のクオリティの高さ、受付を含む他のスタッフさんの接客、ルームサービスでのお食事、どれをとってもやはり素晴らしかったです。

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So wird IhreTagung zum Genuss

By

26 November 2019

Hervorragende Lage, tolle Zimmer, unvergessliches Frühstücksambiente

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A must choice hotel

By

26 November 2019

club

All services offered were great . Professional staff. Nice rooms. A good food and beverage services.Perfect location of the hotel with facilities in choosing public or private transportation .

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Excellent business stay in Warsaw

By

19 November 2019

I have stayed here for 4 weeks and I am booked until February 2020. For me it is the best hotel in Warsaw. Excellent clean rooms with City views, great gym, good service in the bars and restaurant, nice food, central location. Everything you need as a business traveller and importantly you feel very safe here (especially as someone who cannot speak Polish).

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Recent three day trip to Warsaw

By

14 November 2019

This was a very nice hotel and great location for Warsaw, Warsaw was great place to visit and will be returning.

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Rechnung

By

13 November 2019

Gesamtrechnung für mehrere Zimmer, Einzel Positionen nicht angeführt somit nicht nachvollziehbar.
Sonst alles bestens

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Great hotel

By

11 November 2019

This how an Intercontinental hotel should be. Friendly and knowledgeable staff. Location is very good,

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Great View of Warsaw

By

09 November 2019

Stayed on the 27th floor and had a beautiful view of Warsaw out the window. Would stay again!

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