Rated 3.9 out of 5 by 25
Rated 3.0 out of 5.0 by jakem Inconsistent wifi
I stayed at Candlewood Suites in Appleton from June-August 2014, During this time, I clocked internet speeds of under 1Mb/s multiple times. It was not uncommon to be booted from the web after as few as 20 min of surfing and would have to log back in. It was common that I could not even load a short youtube clip without having to wait for it to buffer several times.
There is no oven in the suite, which was difficult during an extended stay. The rest of the kitchen was nice enough. There is a dishwasher in the unit, which was a nice plus.
The Candlewood Cupboard convenience store was nice, but the prices were twice what you would pay at the grocery store up the street.
August 23, 2014
Rated 3.0 out of 5.0 by Roadie334 No internet for 1st day, still waiting for promised emailed invoice
We've stayed at this property several times in the past, and have usually had no problems at all with it. For this latest stay (2 nights), the phones and computer system were down at the front desk when we arrived at 7pm, and the phones and internet were down throughout the property. The phone service person got that portion working in short order, but the computer and internet service company they use did not restore internet service until after 12pm the next day, and the front desk could not print statements for us when we checked out after the 2nd day. They promised to email me a statement but, if they did, I have yet to receive it. The front desk staff were just as frustrated as I was. I recommended that they hire a different company for internet and computer service.
August 13, 2014
Rated 5.0 out of 5.0 by Fredb Great Service and Clean
The Staff was great
Hotel was well keep up and clean
Very quiet and very nice location
August 13, 2014
Rated 2.0 out of 5.0 by jacki72928 Good location, several problems
-The staff is excellent. Very helpful, friendly
-Location is very good. Mall right across the street
-Abundant amount of parking spots
-Offers free taxi service to the airport.
-Thin walls. Can get loud depending on who your neighbor is
-The Internet is terrible. Cuts out during peak hours, trouble streaming Netflix
-If you're just staying for a relatively short amount of time, I would recommend this hotel as the pros greatly outweigh the cons/the price is good. However, in the long term the poor things start to add up and compound to become more annoying (especially the internet)
August 12, 2014
Rated 5.0 out of 5.0 by Mary122 Great hotel at a great price
Stayed over one night in July 2014. We were able to check in early without any problem. Staff was wonderful, room was very comfortable and the coffee and food selection in the Candlewood Cupboard was great. Definately would stay here again.
July 29, 2014
Rated 5.0 out of 5.0 by trapman2013 great bed but need an additional switch in bathroom
Need additional switch in bathroom to be able to turn off fan when light on (there is only one switch for the bathroom)
July 23, 2014
Rated 5.0 out of 5.0 by Viking60 Large Rooms
I enjoyed the stay very much, the rooms are large and the bed allowed ease following asleep. The only improvement suggested is that they should have razors and shaving cream available; as I forgot mine and they had nothing to offer.
July 21, 2014
Rated 4.0 out of 5.0 by tweppers great place to stay
We had 2 rooms for 3 nights. this is a older Candlewwod and the rooms are a little smaller than newer ones , having said that the property is well maintained and was clean,quiet and comfortable,, i would recomend
July 14, 2014