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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    91%
    Recommend This Property

    Overall Experience

    4.5

    based on 139 reviews
    91%
    Recommend This Property

    Ratings Breakdown

    139reviews

    • 5 Stars
      98
    • 4 Stars
      24
    • 3 Stars
      10
    • 2 Stars
      3
    • 1 Stars
      4

    very Pet Friendly

    By

    April 25, 2015

    Be aware if you have allergies
    animals are welcome everywhere
    there is no separation of floors for pet rooms non pet room
    hallways and elevators smell very strongly of animals
    chef's cupboard is expensive coffee was not available at all times
    Staff is super friendly

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    First stay at Candlewood

    By

    April 23, 2015

    platinumelite

    This was my first experience staying at a Candlewood Suites hotel and it was fine. I was somewhat apprehensive since I've always stayed at Holiday Inn Express or Intercontinental hotels. It worked out well for us; it was close to the highway, to restaurants and to the local church for Sunday services.

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    If it weren't for the staff

    By

    April 19, 2015

    Hello, I have to say my overall stay was pleasant. the walls and ceilings and floors are thin, making a very uncomfortable sleep if neighbors are noisy. Sometimes, a rowdy crowd of men are staying up all night playing cards or talking in the hallways, that doesn't help. The coffee machine in the pantry was broken for a few days, which at 5AM, is disappointing.

    Here is the good news, Katy and the great ladies at the front desk were awesome. These people tried hard to make my stay perfect. These folks were kind, helpful and sweet. Sometimes, my long work day was so difficult, that coming "home" to the Candlewood and seeing a smile from the front desk, made things better. IHG has a wonderful team up front and I wish I got all their names.

    I will return to Candlewood Paducah :)

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    horrible

    By

    April 14, 2015

    platinumelite

    upon checking out of the hotel on 4/14/15 at 7am I am on the 4th floor going to get he cart for my luggage the elvator is out of order i have several bags that i will have to carry down the stairs. i am a 54 year old male not in the best of health and this is the worst ever also my room has not been serviced since check in which has been a week.I am in a smoking room and it smeels like a ashtray!also the sink backs up in the kitchen the garbage disposal does not work.This is the worst stay ever i do not normaly write reveiws but this is one time i had too.

    Posted byCustomerCare
    April 23, 2015
    Dear pluckster, Thank you for your review regarding your recent stay at Candlewood Suites Paducah. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to discuss your concern further. Sincerely, Orlando A. Case Manager IHGCare
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