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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.7

based on 26 reviews
95%
Recommend This Property

Ratings Breakdown

26reviews

  • 5 Stars
    21
  • 4 Stars
    4
  • 3 Stars
  • 2 Stars
    1
  • 1 Stars

Fabuluous resort with professional service

By

June 13, 2015

This resort has one of the best beach and seaview in Da Nang City. It has four swimming pools. A Super-huge swimmiing pool I ever did not see is located near the beach. The two fantastic canal swimming pools are in the middle of the massive central garden. Also, there is a children pool. The breakfast is superb abundant, including vietnam, Chinese, and western cuisine. The room with good maintenance is spacious and decorated decently and elegantly. Very clean in the whole property. The staff is very friendly and professional. I felt welcomed enthusiastically during the whole stay.Free shuttle bus to airport is available. The concerige can help you check-in online, reserve a preferred seat, and pack your lugguage, which saves a lot of time. Professional staff at the concerige and front desk! Recommend this resort to everyone!

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客房WI-FI网络极差

By

May 15, 2015

我是入住的1528房,房间几乎搜索不到WI-FI信号,必须打开房门,站在门口才能搜索到两格信号,给商务办公、娱乐带来极大不便。

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阳光海滩

By

April 28, 2015

房间很大而且有阳台,可以看边海边,很舒适。床很大,休息很舒适。酒店的服务很好,很喜欢海滩,沙很细,在海边休息很安全和舒适。游泳池很干净,水很清澈。整体很满意

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床铺舒适

By

April 24, 2015

很好,住宿舒适,硬件很棒,配套设施一流,服务员很有礼貌,很多人性化的举措为顾客考虑,该酒店在岘港应该是首选的酒店,值得经常去入住。

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Very good condition atmosphere and ambiance

By

April 22, 2015

This is a comfortable CROWNE PLAZA.
1. All was quiet[still] in the hotel.
2. The view from here is truly beautiful.
3. It was a little hot and humid, but the sea was so beautiful!
On the whole, this geraway was a success.

Thank you.

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非常愉快的入住

By

April 09, 2015

platinumelite

我和我的家人一共在这里住了5天,非常满意。热情的员工和漂亮的泳池是最大的亮点。说一下不足的地方:
1、房间没有浴缸
2、被褥有些潮湿,但反映过后,给及时更换
3、酒店已接待旅行团为主,公共区域有些吵闹
4、个别门童服务不够专业

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很适合国人的一家酒店

By

April 03, 2015

岘港五星级的度假酒店和度假村很多。这次入住的皇冠假日,酒店外观很不错,大堂挑高,上面悬挂的巨型钟,风吹过还有清脆的铃音。
房间有400多个房间,规模大的多,住的大多数是中国游客,很多服务员都会讲中文,沟通比较方便。酒店有一个 Casino ,也是为了迎合中国游客。
早餐不错,花样丰富。在敞开式的餐厅吃饭,如沐春风。放眼望去,都是同胞的感觉不错,用越南导游的话说,中国游客是吃多喝多拿多嗓门大,所以国人一起吃早餐更不会引起侧目,呵呵。
大堂吧的咖啡和点心去尝了一下,经典的越南咖啡配面点差不多14万越南盾,比国内是实惠不少。晚餐和午餐都是在外面解决的,比如酒店外面的沙滩附近就有不少海鲜大排档。
怎么说呢,如果想要一个更安静的度假环境,可以去其他五星酒店,那里日韩客人和欧洲客人更多。不过要时刻限制提醒自己的行为,如果想轻松一下,可以住洲际,你的感受应该和住国内酒店差不多。全部是中国客人,想想这种场面。服务人员大多可以交流中文,不过大堂吧不能挂账,只能现金或刷卡结账略不爽。酒店的花园不错,游泳池附近还有一个小酒吧,调酒的越南小哥很热情。
房间的硬件有点老旧,不够精致吧。我入住的房间不是看海的,对面的景致很一般,是个驾校,不过还是很安静。酒店公共区域有wifi,也有足疗,spa等设施。不过感觉不够雅致,从装修上看,还是去了别家做的spa。

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很适合中国游客

By

March 31, 2015

platinumelite

大堂很漂亮很大气,服务员穿着越南特色服装奥黛很端庄,前台服务员及主管态度热情,会说中文,早餐品种丰富,酒店泳池很美,离海边近,总之很满意

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Don't stay here unless you speak Chinese

By

March 28, 2015

platinumelite

All guests and most staff speak Chinese only. I am sure it would be a great experience if I were a Chinese tourist.

Posted byCustomerCare
April 06, 2015
Dear NZ2014, Thank you for being an IHG Rewards Club Platinum Elite member and for leaving us a feedback. We are hospitality professionals who pride ourselves on delivering world class customer service. We regret to hear about the challenges you experienced due to the language barrier. Kindly accept our sincere apologies for any shortcomings of your stay. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve. We value you as an IHG Rewards Club Platinum Elite member and hope you will continue to choose IHG for your future travel needs. Sincerely, Lera P Case Manager IHGCare
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总体环境舒服卫生

By

March 20, 2015

值得再去体验,近期或会再次入住。就是WIFI有些房间没有,出现了一点小问题,但是不影响下次继续入住!

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环境一流, 空气清新, 没污染

By

March 20, 2015

酒店很宽敞, 环境一流, 空气清新, 没污染, 员工会说中文很好, 服务仔细, 下次会来住。只是交通不太方便, 出门要打出租车或订酒店的旅游车。

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游泳池与沙滩舒服

By

March 12, 2015

服务热情周到,酒店装潢漂亮,房间干净整洁,露台上就可以观海,泳池与沙滩很舒服。出门有专人帮忙联系出租。唯一缺点就是酒店生活日用品商店有些少。

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