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Rated 4.2 out of 5 by 439 reviewers.
Rated 5.0 out of 5.0 by Great Hotel Overall experience was very good indeed, the only issue I had with the hotel was the booking of a standard room which I assumed was a double room. Unfortunately I was allocated a twin which was not satisfactory. I was upgraded the second night and this was fine. When booking on the website there should be a clear choice between a double or a twin room so there is no disappointment on arrival. April 13, 2013
Rated 5.0 out of 5.0 by Excellent service First class service,Have stayed in Crown Plaza before and can recommend.Room clean and comfortable lovely breakfast although very busy did not have to wait and plenty selection.very handy for secc 2 minute walk.very close to the city using buses and trains. April 13, 2013
Rated 5.0 out of 5.0 by comfy bed and excellent service this Hotel is lovely would defo stay again comfy bed, slept like a log and staff very friendly. we also ate here before we went out and food was very nice and waiter was very helpful in getting us seated as was full up x April 12, 2013
Rated 3.0 out of 5.0 by Exc Room The room was clean and comfortable (Appartment from the pillows) ,although it was disappointing to find the the Exc lounge is not big enough to accommodate everyone that has access ,as we were there at a busy time and it was standing room only. I don't think the premium rate is worth the cost. Also it is hard to get a seat in the bar/lounge area when the hotel is busy. Staff were friendly and helpfull and breakfast was very good. April 12, 2013
Rated 4.0 out of 5.0 by Great access to SECC Room very comfortable, however right behind lifts which were noisy, however on mentioning this at desk in the morning at checkout, we got complimentary parking for our inconvenience, cant ask for more than that. Absolutely ideal for going to a show. Would stay there again. April 12, 2013
Rated 5.0 out of 5.0 by The best in Glasgow! Love the Crowne Plaza, stayed here on a few occasions. Very comfortable room. Upgraded to the executive lounge, which is great value, especially if you can book early. We ate in the bar, food great, no complaints at all. Breakfast next morning has plenty of variety and all very fresh. Wil return again as I love this note. April 12, 2013
Rated 2.0 out of 5.0 by noisy room my wife and i stayed in the hotel after the mrs brown concert in the sccc, which was excellent. unfortunatly there was an irritating noise in our room which i think was something to do with the air conditioning. despite trying to ignore it we could not sleep. i complained at the reception desk at about five in the morning and a member of staff came to the room, confirmed there was a noise and offered us another room which seemed pointless at that time in the morning. but we did get a part refund on the room. the staff were excellent/ helpfull and understanding and i would stay there again. April 10, 2013
Rated 5.0 out of 5.0 by excellent hotel very impressed - staff so helpful - staff & facilities second to none - cannot praise enough - easy access to SECC April 10, 2013
Rated 5.0 out of 5.0 by Perfect for SECC Perfect location for SECC. Didnt even have to outside to get there and no getting stuck in traffic trying to leave the venue. Had a great time in the pool, sauna, steam room and jaccuzi in the morning. Breakfast was excellent and we hardly ate anything else for the rest of the day as we got so much to eat. April 10, 2013
Rated 5.0 out of 5.0 by Lovely room Had a great few days at the Crown Plaza Glasgow . Hotel was excellent . Had our dinner and breakfast in the resturant it was delicious . Club Lounge was fantastic the host did the hotel proud . We stayed on the 4th & 5th of April. I think it's time your swimming pool and changing areas were refurbished as they are a bit dated for a 4 star hotel . April 10, 2013
Rated 4.0 out of 5.0 by Excellent facilities We stayed one night whilst at a concert . Up on 16th floor with superb views and very comfortable room. Staff friendly and helpful. Only downside were bar prices - almost mortgage level for a round . Otherwise would recommend April 9, 2013
Rated 5.0 out of 5.0 by Great for SECC Only stayed one night for a show at SECC so did not use all the facilities but they looked good. WiFi is expensive it should be free. April 8, 2013
Rated 3.0 out of 5.0 by Not as good as usual We love the Crowne Plaza Glasgow, and this was the forth (I think) time we have stayed. It's therefore perhaps unfair to be too critical, as we always have a lovely time. However, we didn't enjoy this stay as much as the others. On arrival we were told we had been 'upgraded' to a suite instead of our usual room with two double beds, to accommodate our party of three. The suite had a bedroom and a living room with a sofa bed. I can report that having been relegated to many a sofa bed on our trips, the Crowne Plaza Glasgow has the most uncomfortable sofa bed in Europe! What a horrible contraption! I got very little sleep and arose bruised and battered. The bed in the main room, weirdly, had the duvet attached to the bottom of the bed, which caused discomfort for those sleeping in the 'proper' bed too. All in all, we didn't have a good night. Every trip, I also whinge about the fact that, although we travel as a family of three, there are only ever two cups in our room. It's a little detail that could really make a difference, and for a quality hotel chain, it's those little differences that count. We will probably return to this hotel, but next time we are offered an 'upgrade' I will politely decline. April 8, 2013
Rated 5.0 out of 5.0 by Great 3 days Would go back had 3 day break had a great time, room was excellent .staff where helpfull could not do enough for us,food was excellent.My daughter had a great time loved the pool could not get her out of it.Would recommenend Hotel for business or leisure . April 7, 2013
Rated 4.0 out of 5.0 by Lovely room and view Enjoyed my stay and will certainly book to stay again. April 7, 2013
Rated 5.0 out of 5.0 by great staff great hotel,great location,staff were fantastic,thank you for the easter egg. April 5, 2013
Rated 4.0 out of 5.0 by Very Comfortable Stay Room 1622 was very comfortable and being a club room gave me complimentary access to the club lounge. I think this service provided by some Hotel chains is a great conception. The views from this room was also worth paying for . You can see for miles across the Clyde and city. We had tickets for the Alfie Boe tour playing at the SSEC. It was a fab show and as the venue connects to the Hotel this is an added bonus in winter. Ate in the bar which was very good. The club sandwich was tasty. I was a frequent visitor to this Hotel when it opened 20 something years ago and it was ahead of its time in design. Some might say its a little tired but I quite like a hotel that's older, I like a used look as long as its kept clean as this Hotel is. April 4, 2013
Rated 5.0 out of 5.0 by great place to stay for a city break in Glasgow We regularly stay at the Crowne Plaza because of the easy access by car, friendly and helpful staff, excellent river views and comfortable rooms. The hotel is very convenient for the science museum (across the bridge), the transport museum and the other west end attractions like the Kelvingrove museum and The Huntarian. The city centre is a short taxi ride away and it is much easier than driving in and trying to park. The SECC is next door and the hotel has a direct link to the centre for events and concerts. We recommend the Crowne Plaza, it may not be the most expensive or poshest hotel in Glasgow but it represents great value for a quality hotel in a prime location. April 3, 2013
Rated 5.0 out of 5.0 by Location Not only was the service and comfort excellent but the hotel has a great situation with great views of the Clyde, the Armadillo and the south of Glasgow. Also with its covered connections to the Secc and the Armadillo it makes attending a concert or event most civilised. April 3, 2013
Rated 5.0 out of 5.0 by Good sleep prior to an early start I stayed here prior to an early start for the airport. hotel was teaming with people when I arrived , must have been having a function of some sort going on. Room was very good with all the modern touches you expect.I had a good nights sleep and an easy checkout at 5am to be at the airport in plenty of time for my flight. Will use again when next in town April 1, 2013
Rated 3.0 out of 5.0 by Mixed feelings The room was good, clean, comfortable The food was good - but not the ususal WOW factor. On check in, no-one asked if we wanted to swipe credit card so that we could charge bar bills etc to room so very embarrasing when charge to room was declined. But.....the choice of bufffet at breakfast time was not good compared with previous visits. The coffee was luke warm and the staff were not interested. Coffee pots were dirty. The coffee served from the bar on one of our visits was late in coming because the barman forgot and when it did come it was cold. I know there is a charge for parking but when you add add up what is spent in hotel for stay, it is a bit unnecessary. I don't mind paying your prices for drinks or food, however when there is no service, returning for another visit is not appealing. I could understand a poor service if the hotel was busy. It was in fact very quiet. We have enjoyed our visits since 2007 with almost yearly visits. March 30, 2013
Rated 5.0 out of 5.0 by Warm and Friendly We stayed here because we were exhibiting at a conference it was very convenient for the SECC which was attached via a long corridor walkway. The staff were very friendly and welcoming and nothing was too much trouble, they really went the extra mile. My daughter is Coeliac and they made a huge effort to cater for her special dietary needs. We decided to extend our stay for a party and reception made sure we got the best deal (£30 less than we could get online). We decided to go into the town centre on the last day by train because it was snowing so we didn't fancy the walk. The train station was linked via a walkway and the journey cost £1.50 return, took two stops and within ten minutes we were in the heart of the city. It was fabulous, and I would definitely go again. March 30, 2013
Rated 5.0 out of 5.0 by The perfect hotel Had a great time very helpfull staff, and our room was spotlless March 29, 2013
Rated 1.0 out of 5.0 by Visit to SECC Had an overnight stay at the hotel as I was attending an exhibition at the SECC. On a positive note, the meal I had in the evening in the hotel was very nice, fair value for money. The room on the other hand, it was also an executive room, was small for that standard of room. It was in desperate need of a make over, it could be described as tired at best but in reality was shabby. The executive lounge was really to small for the number of rooms it served, virtually not a seat to be had the snacks and things were out. Not a hotel I would rush back to. March 28, 2013
Rated 2.0 out of 5.0 by Extremly poor service in hotel restaurant We stayed on the 16th of March in a suite with two young children, We could not get a reservation in the main restuarant so we dined in the bar. The service was terrible we had to wait a long time to be served then when we were we didnt get our kids eat free meals nor did we get the 20% off the meal with the voucher we had the staff were too busy to look into it. we order the food and waited 30mins for 2 burgers to be dumped in front of us with no cutlery and no kids meals, after a further 20mins trying to get someones attention the kids main courses arrived and i asked for cutlery, I asked where the kids starter was which hadnt arrived and the waiter simply tutted and took the kids main courses away, they returned with the starters after a further 20mins we had finished our main course and there was no sign of the kids main meal I went to find the waiter and he huffed and said i told him i wasnt ready for the main courses so how was he supposed to know we wanted them know he isnt a mind reader. so instead of having a nice family meal to celebrate my birthday it was ruined by cold food all served separately. It ruined the whole hotel experience and has put us off returning to crown plaza March 24, 2013
Rated 5.0 out of 5.0 by perfect for a night at the SECC I chose this hotel as I was attending a concert at the SECC and not only did it have an indoor walkway to the venue, it was a lovely hotel! Great restaurant/bar, comfortable bed, spacious, only a 15 minute walk in to town along The Clyde...I will be back!! Many thanks. March 24, 2013
Rated 5.0 out of 5.0 by staff t he staff of hotel were very helpful.the girls in the spa were amazing. i would recommend staying here it was wonderful, March 22, 2013
Rated 5.0 out of 5.0 Gorgeous hotel, good food, lovely room & superb service I've stayed here a few times and always thoroughly enjoy it. The rooms are to a very high standard, the staff are very helpful and the food is good. I usually stay here if going to a concert as it is so handy and convenient. Would definitely recommend it March 21, 2013
Rated 5.0 out of 5.0 by Superb Accomodation and Excellent Service My wife and I visited the Crowne Plaza on aquick trip to Scotland, On arrival , we experienced a very friendly greeting, and were acknowledged as Priority Club platinum members. Throughout our stay the service and attitude of the staff was first class. The food, both evening meal and breakfast was superb, so much so that this hotel is now the standard that me wife will measure all hotels in the future I cannot thank the staff enough for the way they ensured we enjoyed our short stay March 20, 2013
Rated 5.0 out of 5.0 by Great location Great location. Friendly and helpful staff Clean and comfortable room Enjoyable food Good parking facilities Would certainly stay again March 16, 2013
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