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Priority Club Meeting Rewards Frequently Asked Questions
What is Priority Club Meeting Rewards?
Priority Club Meeting Rewards is a reward and recognition program designed for meeting planners. As a member, you are automatically enrolled in the award-winning Priority Club Rewards program and can earn Priority Club Rewards points for every qualified meeting that you book and complete at a Crowne Plaza Hotel in the U.S., Canada, Mexico, and Asia Pacific. You can then redeem your points for Reward Nights, gift certificates, merchandise and more.
Is the earning structure the same for the Priority Club Meeting Rewards program as it is for the standard Priority Club Rewards program?
No. Your qualified meetings will earn 3 points for every US$1 spent on your master bill at Crowne Plaza. Qualified meetings in the US, Canada, Mexico and Asia Pacific (excluding Japan) consist of 10 or more guestrooms within your group block occupied for at least one night, with associated meeting-related room rental or food and beverage charges applied to your master bill. Meetings in Asia Pacific (excluding Japan) require a minimum of $1000 USD associated meeting-related food and beverage charges applied to the master bill. Excluded meeting charges include any associated taxes, gratuities, service fees, any outside vendor/supplier charges, and any attendee incidentals or other expenses.
For your personal stays at any of the 4,500 Priority Club Rewards hotels around the globe, you will earn Priority Club points as you normally would.
Is the Priority Club Meeting Rewards program valid at all Crowne Plaza Hotels around the world?
Priority Club Meeting Rewards is valid at over 200 Crowne Plaza Hotels & Resorts in the United States, Canada, Mexico and Asia Pacific (excluding Japan).
Are guest rooms required at a meeting to take advantage of Priority Club Meeting Rewards?
Yes. A qualified meeting must include a minimum of 10 guest rooms within your group block occupied for at least one night of the meeting, with associated meeting-related room rental or food and beverage charges applied to your master bill, to earn points in this program. Meetings in Asia Pacific (excluding Japan) require a minimum of US$1000 associated meeting-related food and beverage charges applied to the master bill.
Are points automatically earned?
No. Priority Club Meeting Rewards members must provide their Priority Club Meeting Rewards membership number at the time the meeting contract is signed to earn points.
Is there a maximum number of points I can earn per meeting?
Yes, the maximum number of points you can earn is 60,000 points per qualified meeting.
Can meeting planners receive points for previously booked meetings?
No, you must be a Priority Club Meeting Rewards member at the time you finalize your meeting contract and your meeting contract must include your membership number.
As the meeting planner, am I required to also occupy a room for an evening during the meeting?
No, you are not.
Will Priority Club Meeting Rewards members earn Priority Club Rewards points on incidental guest room charges of meeting attendees?
No, you will not earn points for incidental room charges such as room service and laundry service that are not billed to the group master bill.
Does meeting room revenue count toward eligible meeting charges for earning points when the meeting attendees pay individual room bills?
Priority Club Meeting Rewards members will earn points on all guest room revenue that is part of the group block (up to the maximum of 60,000 points) regardless of whether the rooms are paid on a master invoice or if the attendees pay for their rooms individually. Priority Club Meeting Rewards members will not receive points for attendees' incidental room charges not billed to the master bill, such as room service and laundry service.
Can points for one meeting be shared by meeting planners enrolled in Priority Club Meeting Rewards?
Yes, the total number of points for one qualified meeting may be split between two Priority Club Meeting Rewards members. This information must be included in the meeting contract at the time of booking.
How long after a meeting does it take for members to receive their points?
Points will be credited to your Priority Club Meeting Rewards account one to two weeks after your final master bill has been paid in full.
Can Priority Club Meeting Rewards members earn airline miles?
Priority Club Meeting Rewards members may earn points for every qualified meeting held at any of our more than 4,500 hotels in the United States, Canada, Mexico and Asia Pacific (excluding Japan) within our family of brands. Then redeem your points toward future meeting credits. Furthermore, you can also earn and redeem points for personal travel at any of our properties worldwide. In addition, points may be redeemed with Priority Club Rewards airline partners.
How do I ask questions about my account or status of points?
You may contact Priority Club Meeting Rewards member services at 1-888-532-0935 in the United States or Canada. In all other locations, please call 1-801-401-5289 (toll charges apply). You may also email us: meetingrewards@priorityclub.com 
.
Will I receive a new Priority Club Meeting Rewards member number if I am already a Priority Club Rewards member?
No, you will maintain the same membership number, but you must enroll in the Priority Club Meeting Rewards program in order to earn points for meetings.
How do I make changes in my Priority Club Rewards or Meeting Rewards profile?
You can make changes to your profile by visiting www.priorityclub.com .