Rated 4.0 out of 5 by 51
Rated 5.0 out of 5.0 by Turkman Great Staff and Comfort
All the staff are excellent. From Kristy, Rickey, Kendalyn and Rodney to Sondra at breakfast. The only drawback is the lighting in the bathroom but that is minor. Centrally located to the Greenville area and access to 85.
March 8, 2013
Rated 3.0 out of 5.0 by JoeyB1 NOT as expected
Being a Crowne Plaza property, one would expect at least the same simple items that are included at far less expensive chains would also be here. I was shocked after having read a 2011 review with complaints about bed size and lack of fridge and microwaves in rooms, with reply from Ricki (hotel manager) that clearly stated that hotels rooms being redone. When I arrived in Feb of 2013 the rooms had the same full beds along with no fridge or microwave included. Surprised that no in-room safe was available too. Also had issue with Cynthia as she was completely inept at the computer and billing issues, also quite condescending when we tired to aid her. Then not once but twice she managed to not properly reactivate my keys... Being handicapped having to return to the lobby over and over for human error over and over was not needed or expected. We did extend our stay, and did not change hotel or room because of my medical difficulties.
We will be returning within days and will most likely be going to another hotel in the area!
March 2, 2013
Rated 5.0 out of 5.0 by toddandro guest experience
The directions were excellent. Arrived right on time. Friendly check in. Room was beautiful and comfortable. Sheets, towels, bedding - all so clean. Lobby and pool area very nice. Breakfast was fantastic. I traveled with my daughter meeting up with several friends also staying at the hotel, and we all very much enjoyed our stay.
March 2, 2013
Rated 5.0 out of 5.0 Outstanding!!!
Staff was wonderful during check-in and check-out. The bed was great very, very comfortable. The room was very clean. I enjoyed everything about the hotel and will definitely use it again and recommend it to friends.
February 26, 2013
Rated 5.0 out of 5.0 by sk8salomon Great Hotel
Everytime I bring my family to the Greenville area we stay at this hotel. Very close to family activities like the Science Museum, and minutes from Downtown Zoo. The hotel itself has always been very clean and well maintenanced. We enjoy the heated pool and nice breakfast in the morning. Would recommend to anyone.
February 26, 2013
Rated 5.0 out of 5.0 by 24Father Good Place to Stay in Greenville
I like to stay at this location when I am in Greenville and the price is reasonable. Although this is an older property, I feel they have done a nice job with upkeep. I am happy each time I stay with CLEAN rooms, comfortable beds, and nice bathrooms. It may seem minor, but even little things like the templespa shampoo and soaps give this hotel a little more of an upscale feel.
With that said, this hotel is not equal to some of the newer Crowne locations, but does offer a good, clean room with a few extras. It's tough to compete with some of the newer hotels with similar upgrades and less expensive prices.
I have not eaten at the Steakhouse, but I enjoy the breakfast buffet (decent offerings) and even the little bar area they have.
I haven't really encountered any issues with stays, but the staff always seems happy and helpful. Same at breakfast and bar - friendly folks. I also like that they recognize priority club status and offer upgrades to the quiet floor when available and free breakfast (platinum).
February 21, 2013
Rated 5.0 out of 5.0 by Turkman58 Great service
Great front desk and all staff. Room is very comfortable but the bathroom lighting could be improved.
February 8, 2013
Rated 5.0 out of 5.0 by cwlnurse Rodney is the best
Had a great stay. The only negative is that they need to replace their full size beds with queens! The front desk staff was great. Stroussners bakery across the street is delicious.
January 25, 2013
Rated 5.0 out of 5.0 by Hornet845 Great Hotel
I stayed at the Crowne Plaza and the staff and rooms were great. I have never stayed at a Crowne Plaza, but my company was hosting training there and it was more convenient for me to stay there. I was impressed by the staff and the treatment I received. The rooms were comfortable and knowledgable about the area. I am glad that I did stay. What was convenient, turned out to be an overall pleasurable stay.
January 24, 2013
Rated 1.0 out of 5.0 by ACDC Unhappy
Very disappointed. There were 2 double beds, I thought they were queen, which if I knew I would never have booked. 2 0f the men in my family are 6'5 ft. No room in beds. When I contacted the front to book another room the best deal they could give me was $4 less than I originally paid. Not very eager to accommodate. The heater in our room made an awful sound all night long. I was suppose to receive breakfast w/ our room. I had to go back to the front to ask about it & then they only wanted to give me bfast for 2 of our 4 guests. They ended up giving me 4 but only after I expressed my disappointment in the hotel. The front desk wanted to give me a free night on the night we were leaving, I thank them & said no as we were only in Greeneville for one night. I would have been much happier w/ a discounted rate on another room the night before. Needless to say, we will not visit this location again.
January 16, 2013
Rated 2.0 out of 5.0 by Spring123 Birmingham Travelers
The hotel was dated. Check in person was very good but there needed to be more than one person, especially during main check-in times 4-6 pm. The room's tv was an antique and shower head needed to be changed. Bed and heat/air were very good.
Hotel had the feel of a "has been" property.
December 26, 2012
Rated 2.0 out of 5.0 by Deb44 NOISY FLOOR
Upon check in the MANAGER greeted us like we were bothering him. Yes, we were about 30 minutes earlier than checkin but sometimes rooms are ready. He was not pleasant at all. Another encounter with him the following morning was exactly the same. He was just RUDE! We had an Executive King Room, and trust me there was nothing great about it. The bed was not comfortable. The shower head was so far from where you stand in the shower, the water was cold before it hit you, even when on HOT. There was no microwave or fridge in the room. Even CHEAP hotels have these. The thing that made this a horrible stay was the fact that when I booked this hotel, I was told I would be on the top floor of the building because it was the quiet floor (we were there celebrating our 26th anniversary). Had to be accessed by key. This was not so. We were on the 5th floor and it was fulle of people running up and down the halls all night, BOTH nights. On my next trip to this city, I will not even look at this hotel.
November 24, 2012
Rated 4.0 out of 5.0 by Tamasy Crowne Plaza- Greenville
Generally nice hotel. Unfortunately tere was some sort of gala with young people which was a bit much- noise and all.
Ruth Chris restaurant was very good.
October 12, 2012