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Rated 4.3 out of 5 by 108 reviewers.
Rated 5.0 out of 5.0 by Great accommodations for comfort and Business Needs The staff and support have given outstanding services, both in personal needs and business accommodations. Our company has needed 3 months of training rooms and business meetings to meet our local business. My room has been outstanding for the past 8 weeks. June 9, 2014
Rated 5.0 out of 5.0 by Great service. The customer service at the Crowne Plaza in Greenvile, SC was outstanding! They were professional, friendly, and most accommodating for all of the tennis players during our recent stay for the USTA State tennis tournament. The rooms were comfortable and clean. I'm a particular person, so cleanliness is important to me. Loved the aroma-therapy treatment. Nice touch. June 5, 2014
Rated 4.0 out of 5.0 by bar service The bartender was friendly and quick to bring me a salad late the night of arrival June 4, 2014
Rated 5.0 out of 5.0 by Very Quiet, very restful My stay at the Crowne Plaza in Greenville SC was just what I needed after participating in the Greenville Highland Games. I had spent all day on my feet and I needed a comfortable bed, and a quiet place to be. I was really astonished that there were no doors slamming, no children calling in the halls, no noise that I could discern at all. My only concern was a pillow that was too fluffy. I ended up sleeping without one. I can imagine how spoiled that sounds but I have arthritis and it is sometimes better to sleep in the one position that does not hurt than sleep in a position that will make me stiff and unable to move well the next day. I did enjoy my stay. Most of the time the only purpose of a hotel is for sleep when we are working these Games: and the highest compliment I can pay one is that I slept like i was at home. June 4, 2014
Rated 5.0 out of 5.0 by Great Service With Personal Touch My stay at the Crowne Plaza Hotel in Greenville SC was an example of the best of Southern Hospitality. Hotel personnel were pleasant, caring and able to provide assistance to visitors to make their stay comfortable and memorable. The service was great. Each hotel employee gladly provided assistance and was interested in making me feel secure and appreciated. June 2, 2014
Rated 5.0 out of 5.0 by Great Hotel, but need to repair both elevator doors I always enjoy my stay at this hotel. In the last several visits, both elevator doors make a most horrible noise when opening/closing. While the elevators appear perfectly safe and functional, the horrible noise made by the doors on both elevators is very disconcerting to your guests. June 2, 2014
Rated 2.0 out of 5.0 by Bad experience *Bed was very uncomfortable. *Closet setup was odd and cumbersome. *Room was very small making moving around in it difficult. *Although we made our reservation over a month prior to our stay indicating 4 adults would be in the room, the hotel only originally provided 3 towels, and one set of toiletries. *The sleeper sofa was TINY - not full size *Elevators are rickety! *When you check out, you will pay $55.00 extra "just in case you incurred extra charges" May 26, 2014
Rated 5.0 out of 5.0 by Everything was wonderful except 1 design element The room was beautiful and clean. Customer service was excellent in all areas. I just did not like the design of the closet. It had a pull out rod instead of a regular horizontal hanging bar. It was difficult to get the hangers on and off the rack and I was not able to hang all of my clothes. I've never had that problem before even in a cheap hotel. But......great customer service - when I asked if there was a room available with a normal rod for my next stay - the clerk said there weren't any rooms with a horizontal rod, but they would get me a rack that I could use.... You can't ask for more. I loved it! Room service was great. Food was more than delicious. May 22, 2014
Rated 5.0 out of 5.0 by Best Crowne Plaza yet! This hotel met and exceeded all of my expectations! This is by far the nicest Crowne Plaza I have ever stayed in. May 14, 2014
Rated 5.0 out of 5.0 by Excellent Service The staff at this CP were incredible in their service and assistance. I found it to be decorated nicely and very comfortable. I spend about 150 nights a year in a hotel and loved this one. May 13, 2014
Rated 5.0 out of 5.0 by Crowne Plaza I travel in the South Carolina, georgia, and Forida region on business. This has become one of my favorite hotel stops because of the recent hotel upgrades and restoations, the new bar, and the friendly staff. This hotel offers so many amenities for a traveller. I highly recommend this property. If you stay here once I am sure you will want to come back and I gaurantee Kristy at the Front Desk wll rememeber you and give you a hearty welcome and a warm smile. April 17, 2014
Rated 5.0 out of 5.0 by Refreshed Facility! Newly renovated facility was fresh and sharp in every way. Superior bedding and pillows were evident. Great evening's rest! Direct and easy off / on from I-85. Highly recommended. April 1, 2014
Rated 5.0 out of 5.0 by Crown Plaza is the only place to stay in Greenville!! We travel to Greenville at least once a week from the SC Coast on business. We look forward to our lovely stay at the Crown Plaza as if it were a holiday in a 5 star hotel! The front desk staff is always very friendly and professional. How do they remember all the guests by name is beyond us! We love staying on the "Quiet Floor" and feel that it is a privilege to stay in such a beautiful hotel! March 28, 2014
Rated 4.0 out of 5.0 by Buena experiencia Fui a este hotel por cuestiones de trabajo y la experiencia fue buena. Las instalaciones estan muy lindas, el hotel esta muy bien ubicado, el personal muy agradable, la habitación limpia y la cama muy comoda. El único comentario de mejora que tengo, es que un día tuve que bañarme con agua fria y al preguntar a mis demás compañeros, fue un problema general. Fuera de eso, el hotel es muy recomendable. March 24, 2014
Rated 5.0 out of 5.0 by Staff Your staff was outstanding. This includes when I checked, the bar tender and the shuttle driver. The shuttle driver went well beyond the call of duty. Thank everyone for a great time. February 26, 2014
Rated 4.0 out of 5.0 by Heating The in-room heating unit was extremely loud. The conference room had no discernible heat for the first part of the morning of my 1/7/14 meeting. I wore my scarf, hat and coat. January 25, 2014
Rated 3.0 out of 5.0 by average the interior face lift to he hotel looks nice, but the breakfast in the Ruth Chris is absolutely lame. January 1, 2014
Rated 3.0 out of 5.0 by Convenient Convenient location, nice hotel but window HVAC units are way too loud. December 28, 2013
Rated 5.0 out of 5.0 by Nice Experience Very clean and comfortable. Very friendly staff. Renovations are going on, but they are courteous about the timing of noise. November 27, 2013
Rated 4.0 out of 5.0 by Very clean and comfortable. My husband and I stayed at this Crown Plaza for six days during their remodeling. The new mattresses are incredibly comfortable. All of the hotel was being kept clean even with the construction. There is plenty of light in the bedroom but could use some brighter lights around the bathroom mirror. The AC kept our room plenty cold and the top floor is a quiet zone. Really Fantastic! Coffee in the lobby early every morning was very nice. No one told us about the breakfast buffet until our last morning when we decided to eat breakfast in the restaurant. We did eat at Ruth's Chris the first night for a birthday celebration and it was wonderful. We used the fitness room a few times and the pool once. Everything is kept in very good shape. We will definitely be staying here again when in Greenville. November 23, 2013
Rated 5.0 out of 5.0 by Renovation is awesome! (and it is still in progress) My wife and i stayed here 1 night celebrating a birthday. The hotel is renovation is amazing, this is definitely a nice Crowne Plaza. We had desert at the bar and a couple of great french press coffees. The rooms are super nice with modern finishes. The bed linens were brand new, mattress was great! All in all it was a 5 star short trip for us. We will be back for sure and I highly recommend to others! Oh, Platinum benefits: was given free voucher for breakfast buffet. November 20, 2013
Rated 5.0 out of 5.0 by Great Hotel Great location. Friendly staff. Delicious breakfast with very friendly servers. Adequate fitness facility. Warm indoor pool. Nice room. Recommend the 6th floor with access limited only to guest staying on the 6th floor. November 18, 2013
Rated 4.0 out of 5.0 by Staff was outstanding Stayed at this property as part of Furman Homecoming activities. Our group held a party in one of the meeting rooms. Can't say enough about how great ALL the staff members were from the front desk to the crew that worked our party. While the renovation of the property is not quite complete, the enthusiasm of the staff suggests this property will be a top hotel in the GSP market! November 14, 2013
Rated 5.0 out of 5.0 by overall Excellent experience with very friendly service Due to the fact this hotel is undergoing renovation and the atmosphere was not quite excellent , I rated good. One day housekeeping failed to leave amenities wich resulted in a good! However when this was called to the staff's attention it was quickly, efficiently resolved with apologies and friendliness. Next time we are in Greeneville....This will certainly be our choice, easy access to downtown and other sights. Thank you to all! November 6, 2013
Rated 5.0 out of 5.0 by Wonderful Experience! We stayed at the Crowne Plaza before and after our son's wedding October 26. It was a pleasant experience, and the renovations are truly remarkable. The rooms were exceptional, and the transformation of the bar area was magically finished by the night before the reception. The service at the Crowne Plaza was the best, and we found any request answered immediately. We especially commend Cynthia at the front desk. She is the one every hotel would want in that position--very friendly, kind, and caring! And, yes, the beds were exceptional. November 3, 2013
Rated 3.0 out of 5.0 by Noisy Remodeling Entire lobby area was off limits due to construction. Drilling noise was heard up until 5PM. Room was fine after the drilling stopped but the entire lobby shut down was a little disappointing. October 16, 2013
Rated 4.0 out of 5.0 by Newly Remodeled Room Scores for the hotel's Atmosphere and Ambiance as well as value would have been better had there not be major construction. We stayed in a newly renovated room and it was very comfortable. The desk chair was terrific. Loved all the unique amenities for guests including shoe cloth, aroma therapy for the room, body gel for the shower, etc. And real glasses and coffee cups!!! Would like to return when pool is filled and lobby is finished. October 15, 2013
Rated 2.0 out of 5.0 by Construction I was very disappointed that I was not informed of the renovations to the lobby and pool. I selected your location so I could use the pool as part of a shoulder surgery recovery program. October 14, 2013
Rated 4.0 out of 5.0 by Clean and Comfortable This appears to be a beautiful hotel. I was there during the renovation unfortunately and was very disappointed to find the pool closed for at least two of the evenings. Everyone made us feel welcome and the beds are great. October 14, 2013
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