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Rated 4.1 out of 5 by 200 reviewers.
Rated 5.0 out of 5.0 by Good Place to Stay Good location and shuttle service to the airport. Friendly Staff. Nice atmosphere. Excellent place to stay. July 28, 2014
Rated 5.0 out of 5.0 by Very nice hotel for business travelers I stayed at the Crowne Plaza Indianapolis Airport during a business trip in July 2014. The hotel is older, but still very nice. There are plenty of amenities for business travelers including a full-service restaurant, bar, meeting rooms, and a host of lounge locations throughout a spacious lobby area that are perfect for private conversations. The hotel staff was very nice during check-in - recognizing my status as an IHG member and going the extra mile to make sure I was satisfied with my room. The Crowne Plaza is very close to the Indianapolis airport, so you will hear some airplane noise. But the hotel provides ear plugs just in case your sleep is interrupted. The airport's new passenger terminal is located on the opposite side of the airport, so it seemed like the noise was much less than I remember hearing on previous stays. My room was on the top floor and I slept well every night of my stay. All in all, I think this is a fantastic airport hotel - that offers shuttle service to the airport if necessary. A great choice! July 28, 2014
Rated 5.0 out of 5.0 by Enjoyed our second stay... ...at Airport Crowne Plaza in Indianapolis--really appreciated the dinner and service we receives. July 27, 2014
Rated 4.0 out of 5.0 by Convienent to the airport Nice hotel minutes away from the airport. The room was a nice size; the bathroom a bit small and the AC did not seem to be working properly. July 27, 2014
Rated 4.0 out of 5.0 by Arrangements & Stay Very nice hotel. We attended a International Convention for Jehovah's Witnesses at the Lucas Oil Stadium. There was over 32,00 in attendance. Several of my family members and I stayed at the Crowne Plaza and our rooms were near each other thanks to the kindness and efforts of Cory Bates. It was very much appreciated. One dissatifaction was the fact that the trash was not removed from our room on Saturday. The bed was made, but that was all the housekeeping that was done! July 26, 2014
Rated 5.0 out of 5.0 by employees were very receptive the front desk employees made me feel like i was at home never missed a beat. I would recommend the crown plaza to all my associates and myfamily July 26, 2014
Rated 5.0 out of 5.0 by Super Deal We enjoyed our stay in the Crowne Plaza Hotel (Airport) in Indianapolis. Food...bar...excellent. A bit noisy with low flying planes--had now expected that on the first night. Enjoyed our time...and we returned for one night on the 23rd. July 25, 2014
Rated 2.0 out of 5.0 by Old, Outdated, Nothing to do, Horrible Value The Staff was rude and acted like I was an inconvenience/burden. The hotel is old, outdated and their is nothing to do around the hotel. Not a good value, way over priced! I would not recommend! July 24, 2014
Rated 5.0 out of 5.0 by Weekend in Indy A great hotel that took care of all my needs and wants. Peaceful and restful atmosphere. July 24, 2014
Rated 5.0 out of 5.0 by My Stay at the Crowne Plaza Hotel Indianapolis Airport Comfortable beds, great restaurant and service. I will stay here again when I visit the Indianapolis area. July 23, 2014
Rated 4.0 out of 5.0 by Bobby Slept well and staff was great. Needed somewhere to keep things cold. No Frig in room. Dining was not alluring enough. July 17, 2014
Rated 3.0 out of 5.0 by Met our needs We booked this hotel based on positive experiences at other Crowne Plaza hotels and it's proximity to the airport. It is convieniently located around the corner from the airport and right off the interstate. The staff were friendly and check-in/out were quick and easy. The room was nice sized, very clean and there were several entrances around the building for parking convienence. Now the down sides: there appeared to be no air conditioning in the lobby, elevators, and hallways which were always stuffy/sweltering. As expected there is aircraft noise, which startled me awake on several occasions (hotel provides free earplugs in room). The bed was very firm, and there was no free breakfast (there is an average restaurant on site). I also wish that there was a snack machine on our floor and clips to close the curtains, as I'm used to sleeping in pitch black. I would recommend the hotel as long as you are aware of the amenities. It suited our purpose for this short stay. July 17, 2014
Rated 5.0 out of 5.0 by Clean and nice amenities Hotel was clean. Beds comfortable. A/C was a bit on the heavy side but I'd rather be too cool than too hot. Overall, nice stay. July 16, 2014
Rated 2.0 out of 5.0 by Comfortable bed but chlorine smell ruined it! I will not be staying at this hotel again ... the smell of chlorine was everywhere including the rooms. The AC dripped all night - I felt like I was being waterboarded. The bathroom was very small and towels smelled musty. July 14, 2014
Rated 5.0 out of 5.0 by Very friendly and extremely comfortable I was guest of the day on checkin and got an upgrade to a two room suite. The room was very comfortable, except the A/C in the bed side of the suite was not working properly. The A/C on the other side worked fine, but I had to turn it way down to keep the bedroom comfy. The hotel is a bit noisy with the airport next door, but for a heavy sleeper like me, the extremely comfy bed and pillows more than made up for it. The room also comes with ear plugs if needed. The bar is very nice looking, and I got a free drink and appetizer at the bar. The drinks were on the pricey side after the freebie though. Probably pretty standard for a business heavy hotel though. July 12, 2014
Rated 5.0 out of 5.0 by Clean Enjoyed my stay. Found the staff to be friendly and professional. July 12, 2014
Rated 5.0 out of 5.0 by Great place to stay near IND airport This is a great property not only because of the close proximity to Indianapolis Airport but the staff was wonderful. The room was large and cleaned well. Would definitely go back! July 11, 2014
Rated 5.0 out of 5.0 by Indy Crowne Plaza Only one negative… teams of baseball players ages 10-12. Couldn't get a computer for a awhile as all the kids had them tied up. July 11, 2014
Rated 1.0 out of 5.0 by Noisy No rest...sounded like planes were landing in our room. July 11, 2014
Rated 5.0 out of 5.0 by Comfortable, clean, relaxing atmosphere, friendly service We enjoyed the great food at the restaurant. The room was cold, but still very comfortable. July 7, 2014
Rated 5.0 out of 5.0 by Good Times in Indy Great spot, close to the airport. Get a low floor so the buzzing planes don't bother you. Great bar, great food. Fun Pool. July 7, 2014
Rated 5.0 out of 5.0 by Indy... Good Stay, no surprises. CP delivers consistently good service with an attentive, courteous staff. July 7, 2014
Rated 5.0 out of 5.0 by Great staff As indicated, the front desk staff were couteous and friendly and very concerned that our stay would be a pleasant one. We enjoyed the elete customer room with snacks and drinks which provided us an opportunity to relax and take a break from our busy day. Our room was clean and comfortable!!! We wil stay at this hotel in the future. July 5, 2014
Rated 5.0 out of 5.0 by Good hotel Nice rooms, nice lobby, up to date, friendly staff July 3, 2014
Rated 5.0 out of 5.0 by short stay I had a short stay around 7pm and left at 4am. i wanted somewhere safe as I travel alone. The pillows on the bed helps me sleep and the 24 free shuttle to the airport was very helpful. July 3, 2014
Rated 4.0 out of 5.0 by Comfortable stay with great location close to airport My first stay in a Crowne Plaza at the Exec Club Level. My arrival was well greeted by desk staff. I had the pleasure of meeting the executive chef (Jennifer?) who was more than happy to provide me "family" nightlife information and the happenings thereof. Kudos to Jennifer for being so knowledgeable about the area and what my interests were !!! Yes a warm summer day in June lends to a very warm 5th floor upon exiting the elevators. The venture to my room 578 was a pleasant surprise with the wood furnishings for the corporate area. The room itself was very inviting and comfortable. I love the idea of balconies facing the inside of the atrium. Access to the exec club lounge was fairly easy and centrally located to both exec level wings. My critiques are these: 1) The website specifically states that there are "Dinner snacks" available. I was surprised to learn that this meant glass jars of nuts, trail mix, crackers, M&M's, etc. I was hoping that "dinner snacks" was hors d'œuvres or at least a happy hour with hot finger food and wine and or beer like most exec club levels are in other hotels. I felt that this exec lounge was lacking in the special touches that want patrons to book the exec level. The coffee machine should be upgraded to include hot chocolate and lattes, etc Keurig machines provide more options than the machine in the lounge. 2) My checkin was around 2pm on wednesday june 26th for which i was there most of the afternoon and evening, even though I was pleased to see some towel shaped animals and folded robes I received no turndown service as the site states. 3) I cannot comment if there was complementary continental breakfast in the lounge as flight was super early, but there is a microwave and toaster. 4) The fridge well stocked with pepsi products, mineral water and reg bottled water. I would have liked to see some variety in selection such as juices? milks? Keep in mind that these are minor details to improve upon. Would I stay again? In a heartbeat ! The location to the airport and the interstates is ideal. June 30, 2014
Rated 3.0 out of 5.0 by Great bed, lousy food The room is very quiet and the bed is very comfortable. If you are looking for a place to crash before an early flight, this is a great place although a bit pricey. BUT if you are looking for food too, the menu is nothing but heavy food with lots of meat. If you are a vegetarian, forget it. Their idea of bruschetta is fried pita bread and mexican salsa. I picked this hotel as I had an early flight and did not want to spend time trying to find dinner in the neighborhood. There were no other restaurants nearby so I was stuck. June 23, 2014
Rated 4.0 out of 5.0 by Great hotel and great service Great hotel located close to Indianapolis airport. Comfy bed, spacious rooms and regular shuttle service to and from the airport. June 23, 2014
Rated 2.0 out of 5.0 by comfotable bed The hotel is dated. it should not be rated as a Crowne Plaza. I have stayed at holiday inns, crown plaza's, holiday inn express, candlewood suites for the last 35 years and this should not be a crown plaza. Best Regards June 18, 2014
Rated 5.0 out of 5.0 by Good Hotel I enjoyed my stay at this property. The people were kind and the hotel was clean and very well decorated. My room was clean and I was not bothered by any outside noise even being on the airport side of the building June 16, 2014
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