Crowne Plaza London - Heathrow

Hotel Front Desk: 44-871-9429140

Hotel Fax: 44-1895-867790

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

London Heathrow International Airport (LHR)

- Distance from hotel: 2 MI/ 3.22 KM North l

- London Heathrow Airport, Depart on Chipstead Road 0.1 miles, Turn right onto Cromer Road West 0.1 miles, Bear left onto Camberley Road 0.1 miles, Bear left onto Inner Ring West 0.2 miles At the roundabout, take the second exit onto A408.

London Gatwick (LGW)

- Distance from hotel: 69 MI/ 111.04 KM North East l

- Turn left off the hotel premises and take a right into the M4J4 roundabout. Take the third exit from the roundabout onto M4. Take first exit on to M25 South. Take junction 7 on to M23 towards Gatwick.

West Drayton Mainline station

- Distance from hotel: 2 MI/ 3.22 KM North

- Turn left out of station onto Station Approach, turn left again onto Station Road. Continue as this changes to Sipson Road. Bear left onto Cherry Lane and the hotel in on the left hand side.


Heathrow Terminals 1,2 and 3

- Distance from hotel: 2 MI/ 3.22 KM South

- Follow signs for all routes which takes you out of the airport onto the Heathrow Spur road. Follow this road and take the far right hand lane signposted Uxbridge. Pass under the M4 motorway and get into the left lane. Hotel is on the left.

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- Car Parking Available

- Self-Parking Fee: 12.00 GBP

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Hotel Highlights

We want to make your travels as stress-free as possible. So leave your car at our conveniently located Crowne Plaza London Heathrow hotel as you jet out of London Heathrow Airport. Our inclusive “Park, Stay & Go” packages combine your accommodation with on-site parking for the length of your trip. It’s only a 15-minute ride to the airport on the BAA Hotel Hoppa Bus.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 535 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Not so good this time


July 30, 2014


I have used this hotel on several occasions and have never been disappointed until now. First just getting someone to answer the phone was a full time job. I eventually had to go down to the front desk to get the help that I needed and was told that there was not problem with the phones was I sure that I was calling the front desk. There was a shortage of towels when we arrived and we had to call twice for housekeeping to bring more towels. But what broke the camels back was the slow service in the restaurant. Twenty minutes to bring ice cream and there were only 7 tables seated was more that I was prepared to put up with. So having consulted with the rest of the family we have decided that we will not be staying here again unless there are some vase improvements in both the service and the attitude of the front desk staff. As far as the remaining staff that we dealt with there were no complaints.
There is a great need for better pillows and more comfortable beds also. I felt that I did not get any rest even though I slept 8.5 hours the first night. The beds were hard and the pillows were very lumpy and could not be slept on.

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Crowne Plaza Pre Airport Stay


July 30, 2014


Check in was easy and without problems and the room I was allocated was lovely. Had a really good nights sleep before heading off to the airport in the morning, wake up call was provided and on time.

Didn't use the in house catering but it looked alright. Gym facilities and a pool to use was a nice addition, pity that more properties don't have this but I understand space is at a premium.

Apart from that, no issues to speak of. Would stay and park here for airport stays again ...

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One of the best


July 29, 2014


Stayed here for one night either end of a weeks holiday in Rome for our 20th wedding anniversary. The recognition we received for being an IHG Platinum Member is one of the best I have experienced in the 5 years of being a member of the IHG rewards program. Even though we had booked a rewards night and the hotel was extremely busy we were upgraded to an Executive Club Room and received free breakfasts again for being a Platinum member. The young Chelsea supporter on the check in desk couldn't have been more helpful despite the fact that I'm LFC and all the staff we're run off their feet! We spent a couple of hours in the Club Lounge and were treated to first class service from Attila and his female colleague as well as numerous quality snacks and wine all in good measures! The only downside was breakfast was a little chaotic but the staff coped really well and again despite the fact the kitchen staff were up the wall, they were only too happy to make me a special omelet. We had a great experience and excellent start to our break and were treated equally well when we returned a week later. I don't usually bother writing reviews but this busy hotel and all of its staff (at least all of the ones we met) are a credit to the Management. I would also recommend the in house Indian Restaurant one of the best Ruby's I have had, totally unexpected inside a chain hotel. Well done Crown Plaza Heathrow.

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Comforting summer stay at Crowne Plaza


July 29, 2014


Conveniently located within 20 minutes drive from Heathrow airport, the Crowne Plaza has a warm and welcoming touch.The checkin was very efficiently done and the rooms were clean and comfortable. The outdoor seating, which is an extention of the indoor bar adds charm to the long summer day, where sipping beer has a personal appeal. The Indian restuarant(Ericki) has an ethnic ambience and the food quite sumptious. The breakfast has a decent spread, well served by happy staff.

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