Rated 4.1 out of 5 by 107
Rated 3.0 out of 5.0 by mamma12 not very good
We were there for a wedding, took forever to get our rooms. Room was nice when we got it and the bed is very comfy but the serviece was bad. I waited 1.5 hours for an extra blanket and had ti go dow and get it myself, when i did go down the man didnt apologize just tossed me the blanket. Another worker just looked at me shaking his head. For that i have to give 3. It is a nice spot to stay just need to be more customer friendly! Pool is Amazing Btw
August 28, 2014
Rated 5.0 out of 5.0 by Steve-Crissy Parking Lot
parking lot needs some fixing up, it's pretty rough
August 27, 2014
Rated 2.0 out of 5.0 by Karen3281 Just average
The room we had was tiny. Barely room to go between the beds. Huge armoir in the room that was taking up too much space.
There wasn't fan in the washroom. In the morning we were awakened at 6:30 to noise in the hallway that lasted about an hour. Was not worth the money in my opinion.
August 26, 2014
Rated 5.0 out of 5.0 by ca001897 Excellent service and experience.
Well done to whomever decided to give me a complimentary upgrade. I know sometimes this is not always possible but I really appreciate when I check in and am told that I have been upgraded complimentary. The service and overall experience was outstanding. Right down to the simple details... I would definitely recommend this hotel to anyone even if you are not as lucky as me to have gotten an upgrade.
August 25, 2014
Rated 5.0 out of 5.0 by saintjohnmom2014 Great hotel
I only stayed 1 night but it was worth it. The service, atmosphere and food was excellent and rooms were nice. The only thing I didn't like was it was way too hot in the indoor pool room and the breakfast was yummy but too pricey. I would recommend anyone to stay at a Crown Plaza Hotel
August 25, 2014
Rated 5.0 out of 5.0 by Tonyg55 Spacious and comfortable
Room and bathroom were confortable and clean. Could have used a mini fridge.
August 25, 2014
Rated 3.0 out of 5.0 by AndrewSo pillows
Pillows were not very comfortable. Can be softer so that head is not resting high up. Hotel is an older building and likely to really get it improved needs to be torn down
August 19, 2014
Rated 3.0 out of 5.0 by Percivas Mixed reviews
We prebooked as a group for our stay and our rooms were NOT as promised upon arrival. Our group was not on the same floor (in fact we were scattered over 4 floors), and the room type was not as requested for several people. When brought to the managers attention, it was "resolved" in their minds by taking $10/night off the bill. Appreciated, but hardly an acceptable resolution.
Rooms were TINY but clean considering they are outdated.
Lots of construction going on in the parking lot, and both the pool and hot-tub experienced problems during our stay that required them to be shut down for a time period. Generally just a run-down place, it seems.
Restaurant was good, good food, staff fairly attentive.
Housekeeping staff was excellent - friendly, thorough, and very helpful.
August 18, 2014