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Rated 3.8 out of 5 by 51 reviewers.
Rated 5.0 out of 5.0 by What a wonderful experience These people are so wonderful, the, service is ....well....let's say that you don't feel like a stranger...they make you feel so comfortable. .....Go and experience this place. It is more affordable than you think. And the experience is so relaxing.....you leave smiling. February 27, 2014
Rated 4.0 out of 5.0 by 周未入住,总体尚可 周未六折入住性价比可以,有一个人行政待遇,但酒廊东西不丰富。早餐还可以,人也不多,服务一般。睡觉前发现空调声音响,临时换了房间,有点不愉快。 February 12, 2014
Rated 5.0 out of 5.0 by 舒适,如家 宁波三日游,在凯洲皇冠假日住了两晚,套房,很大,很舒适,真是有家的感觉,离开的时候儿子恋恋不舍,说下次来宁波还要住这里。 February 9, 2014
Rated 3.0 out of 5.0 by Staff Training/Responsiveness I have been a platinum member of the Intercontinental Hotel Group for a long time and have stayed at the Ningbo Crown Plaza hotel for the last five years; 15-20 days/year. Over the past two years, the hotel has become a revolving door for employees and now seems to be staffed with poorly trained interns. This hotel probably has the highest turnover of all of the Intercontinental Group hotels worldwide. Here is an example of one of my many interactions with the employees after I arrived here three days ago. Club Floor: Do you have info. on the benefits for the Platinum members?. Employee: We do not have any benefits anymore. Obviously not true, since they do still offer free access to the club floor (while most of the other benefits are gone). I go to the front lobby and ask one employee while two other and the floor manager listening: Could you give me a list of the benefits for the platinum members? Employee shows be a brochure: Yes. But the info. is in Chinese. You can get it translated if you want to know. What a pity? This is not how a five star hotel interacts with the guests. I can go on, but why? This is not a reflection on the employees but management that is obviously clueless to what service excellence is all about. January 22, 2014
Rated 5.0 out of 5.0 by 第一次入主宁波皇冠,非常好 虽然价格比公司的出差标准高了一些,自己贴了一部分钱入住。 但是住后感觉非常好。前台/前厅的工作人员非常給力,很乐于助人。 客房服务也很好,北楼8楼的打扫卫生的阿姨能够清楚地记得我是哪个房间的。:)餐饮选择也很多,大堂吧,面包房,中餐厅,西餐厅。。。那个日料好像是独立经营的,没有去看。 下次来宁波还会来入住! 对了,被子也非常特别哦,不是纯白的,上面有小清新的绿色的小叶子。 January 2, 2014
Rated 5.0 out of 5.0 by GOOD LOCATION HOTEL IS LOCATED VERY CLOSE TO SHOPPING AREA , WAS UP GRADED HIGHER ROOM WITH BIG BATHROOM DUE TO ELITE MEMBER , BRAKEFAST WAS FANTASTIC , STAFF WERE POLITE AND UNDERSTANDING . FREE WIFI . WOULD PREFER TO STAY AGAIN IF EVER VISIT NINGBO........ January 1, 2014
Rated 4.0 out of 5.0 没有惊喜 酒店的地理位子挺好,出门购物吃饭都很方便。只是南19楼的早餐品种实在是少得可怜,服务员只有门口一个,连个煎蛋的人没有! December 25, 2013
Rated 5.0 out of 5.0 Nice internal The hotel rooms have 2 directions of views, one facing the Tianyi Square, the other is facing building. No need to say, facing the Tianyi square is excellent. The swimming pool is old, not much facility. Just better than none. December 11, 2013
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