Rated 1.0 out of 5.0 by KennedyOD Please Turn on the Air Conditioning
I have stayed at this hotel several times and have never had an issue. The hotel is in a good location and is a good value.
Although it is spring time, the temperature was warm and the rooms were hot. The air condition blew only warm air like on a fan only setting. The air conditing was turned off through out the entire hotel to save money. There were several international business travelers at the front desk all complaining about how hot there rooms were and how the a/c was not working properly. I am sure they saved money by having the a/c off but they made many, many guests very unhappy. I will not stay here again.
April 22, 2013
Rated 5.0 out of 5.0 by Donaldtx Friendly Staff
The staff at this hotel are very friendly and the service was excellent. The front desk, doorman, housekeeping, and resturant staff were all great. The hotel itself could use a little updating in the rooms, but eventhough it has an older look, it is still clean.
April 15, 2013
Rated 3.0 out of 5.0 by EdR13 Great Location for Touring; Club a Bit Unusual
We spent seven nights at the Crowne Plaza Ningbo. We checked in at the Club Floor and because of our Platinum IHG status, were upgraded to a two-room suite. The room was large and spacious and located in the Great Wall Wing of the hotel a few floors below the Club. The only negative was that the bed and sofa were extremely hard by Western standards. Otherwise, housekeeping always did a great job and the laundry service was very good.
The Crowne Plaza is in a great location for tourists. We were within walking distance of many attractions: Tianfeng Tower, an ancient tower which is an iconic symbol in the center of the city; Chenghuang Temple Commercial Area, an area with shopping and traditional dining area (i.e., lots of food stalls with a large interior seating area); Tianji Square – a huge, ultra-modern shopping area; the Catholic Church (a cathedral by most standards); Qita Temple; Moon Lake Park; the Drum (Clock) Tower; Tianyi Library Pavilion; etc.
The Club is a bit unusual compared with most other clubs at IHG properties. The staff members were professional and friendly. In particular, Luna and Fiona were very helpful with regards to touring (and their English was pretty good). However, since the Club is also the Business Center, the staff had to stay at the reception desk. So, once inside the Club, it is totally self-service.
We were told our rate did not include breakfast at the restaurant but only at the Club (very unusual). So, we had breakfast at the Club as well as evening cocktails and snacks. During our stay, we virtually had a “private club” for happy hour – that is, we were pretty much the only guests except for a couple of evenings when a British couple was there and one evening when two German businessmen showed up.
Each morning a breakfast buffet was served. Since we were practically the only ones eating there, it certainly would have been more cost effective to send us to the main restaurant. Instead, each morning the hotel chefs brought up several hot dishes (mostly meats) and then the Club staff put out salad, great breads, cheese, cereal, fruits, assorted sushi and a real treat – smoked salmon. We enjoyed these each morning along with espresso and café latte (Luna showed us how to use the coffee machine).
During the evening happy hour, there were four bottles of liquor – gin, vodka, Irish whiskey and scotch. There also was red wine, white wine and beer. The staff didn’t have access to liquor so if a bottle ran out, that was it for the evening. It wasn’t a problem for us as we typically have a gin & tonic so we were able to switch to vodka & tonic when the gin ran out one evening. The staff members were able to replenish wine and did so when a bottle ran out.
Food during the happy hour was very repetitive during our stay (i.e., fried small whole fish, chicken skewers, lamb skewers, salad, cheese, fruit and a few sweets). We did fine since smoked salmon and/or smoked chicken was usually one of the cold dishes along with some small sandwiches. However, we found it odd that while cheese was served at both breakfast and in the evenings, there was no bread in the evenings – just a few crackers in a jar. Also, there were no snack foods like peanuts or chips.
Again, it was a very different Club Floor experience for us and not what we typically expect from an IHG property.
April 12, 2013
Rated 4.0 out of 5.0 by Morrie Comfortable bed and great service.
Gerat service. very kind to P members. Good.
Room upgraded to executive room and have access to lounge ,HH is great. Sufficient food and a lot of wines. Service staff is kind and smile to guests.
It's the second time I stay in Ningbo CP. And I believe next time if I come to Ningbo, this hotel is also my first choice.
Thanks to all the staff's hard and sophisticated working.
March 27, 2013
Rated 3.0 out of 5.0 by Kingwai318 Staff Knowledge
Kindly suggest Western Restaurant Staff to learn more about Western Catering Culture. Crab without Cracker, you may crack it with your hand was suggested by them. No Ketchup, because they think we don't need this.
Room Temperature cannot tune by guest is another problem. No one will well understanding their body condition than guest themselves. And you will never on time to help on this, since body condition will keep changing.
Except them, still averagely good.
January 27, 2013
Rated 4.0 out of 5.0 by RChen Comfortable stay with nice dinner
Service is above delivered and the manager Jenny is quite professional and we do appreciate. Will stay this hotel when to be the city next time
January 25, 2013
Rated 5.0 out of 5.0 by Land23 房间舒适
January 8, 2013
Rated 5.0 out of 5.0 by Zaragozano Centrally located hotel, with comfortable room & bed
It was my 2nd visit to this centrally located hotel, with comfortable room and bed. Excellent staffs and service.
Great on-site restaurants!
TIPS: If you were given access to the Club Lounge, and use the Lounge facilities often, try to get the room on the same tower.
December 19, 2012