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Rated 4.6 out of 5 by 41 reviewers.
Rated 4.0 out of 5.0 by Mother's Day Stay Room was clean and comfortable. Amenities average. We spent thousands on our mattress at home but liked your bed better. Great night sleep. Staff friendly and accommodating but unable to fill a request for a room on a lower floor. Would stay here again. May 18, 2013
Rated 5.0 out of 5.0 by We loved it Spacious rooms, comfortable bed/beding, contemporary and pleasant decor with large flat screen tv, nice little touches like the aromatherapy relaxation kit. Free room wifi, parking, and coffee bar in lobby. I was nervous there may be pet odors or pet cleaner scents since it is pet friendly, there absolutely NO signs of animal smells whatsoever. There was a red spot on the duvet, but honestly I don't think I've ever stayed at any hotel (regardless of how many stars) that did not have some form of spot on either their duvet or sheets. The in-room coffee maker's water chamber was dusty so check yours out before pouring water in it. Bathroom and shower were remarkably clean. Overall, though, good value. Literally every other room but ours had a USA Today outside their room in the morning, so I'm guessing this was part of the Priority Club Members program that we did not sign up for? Pool was not opened yet (we were there mid-May), but we would have enjoyed this with their little patio area with tables and chairs during the summer time. Quick and easy check in and out. We would recommend to anyone! May 18, 2013
Rated 5.0 out of 5.0 by stay and meeting Room was very comfortable, meeting room was comfortable, staff for meeting room were very nice and lunch was great. I stayed 5 days and had supper every night at the hotel, price was reasonable and food wonderful. I would like to thank the hotel staff for a great stay and a special thanks to Courtney, as she checked with me everyday on our company meetings and my stay. Would recommend this hotel if you are in the Pittsburgh area. May 16, 2013
Rated 4.0 out of 5.0 by Great location and friendly staff Stayed in upper room that was kind of dusty but the room was nice, love the makeup mirror, staff were very friendly, location is very convenient to everywhere in South Hills. May 8, 2013
Rated 5.0 out of 5.0 by Pleasant surprise ! Our stay at the Crowne Plaza was a pleasant surprise ! the service was outstanding.. from the front desk staff to the friendly female bartender in the Lounge. The coffee was really good..the food in the lounge was delicious and reasonably priced. I would recommend this hotel to business travelers..or for a family like mine... May 5, 2013
Rated 5.0 out of 5.0 by Above our expectations! My husband and I simply wanted a place to stay for one evening locally where we could relax and spend some quality time together (away from work, kids, responsibilities)! Our check-in was extremely quick and easy. All employees greeted us with enthusiasm and kindness (even though it was later at night). We walked into our room to find it clean, accommodating and had everything we needed to make it enjoyable. We had booked the Rivers Casino package - which included a King room with jacuzzi tub and fireplace + $15 of slot money at the casino. I had no trouble at all redeeming the slot money at the casino. The whole experience was enjoyable and I will certainly stay there again in the future! May 2, 2013
Rated 5.0 out of 5.0 by Great Crowne! First time at this property. It was located nearby to where I needed to be the following morning. Super easy to find. Check in smooth and easy. Room was perfect. Clean and comfortable. I had a corner room with a ton of windows, which I love. The room was adjacent to the ice machine/pop machine. I didn't hear either one. Parking free. Wi-Fi was complimentary (not sure to due status or not). I highly recommend this property! April 23, 2013
Rated 5.0 out of 5.0 by Excellent Service First-rate service, from the start of the visit to the end. Pet-friendly feature is critical, and staff showed great affection for our dog who traveled with us. April 19, 2013
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