Crowne Plaza Shanghai

Hotel Front Desk: 86-21-61458888

Hotel Fax: 86-21-62803353

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Hong Qiao Airport (SHA)

- Distance from hotel: 5.59 MI/ 9 KM East l

- Crowne Plaza Shanghai---Yan An Road trestle---G50 highway---Hongqiao International Airport

Pudong International Airport (PVG)

- Distance from hotel: 31.07 MI/ 50 KM South West l

- Crowne Plaza Shanghai --Xinhua Road --South Ruijin Tunnel --Zhonghuan Road -- Huaxia Highway --Pudong Airport

Shanghai Hongqiao Railway Station

- Distance from hotel: 5.59 MI/ 9 KM West

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- Car Parking Available

- Self-Parking Fee: 20.00 CNY

- Both covered and open-air parking are available and can accomodate up to 100 cars. Parking lot open 24 hours.

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Hotel Highlights

The contemporary curved wing at Crowne Plaza Shanghai is an elegant addition and has a Grand Ballroom and our modern Circles Cafe. Book one of the new wing's corner Club rooms for sweeping panoramic windows, which overlook a residential neighbourhood in the French Concession.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 299 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great location


January 26, 2015


I like the location of the Hotel relative to the attractions of the city. The nearby subway allows to avoid the taxi hassle.
Professional and inconspicuous service makes for a positive stay there.
Always happy to return.

Posted byHotelStaff
January 27, 2015
Dear HKMike, Thank you for your stay with us at Crowne Plaza Shanghai. We are pleased to know that you appreciated the location and service of our hotel, the aspects of our hotel that are preferred by many of our guests. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. Thank you once again, we look very much forward to welcoming you back in the future. Your sincerely, Hotel Team Crowne Plaza Shanghai
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January 26, 2015


房間整理積極 會自動補上瓶裝水 即使原來的沒喝完
雖然暖氣不夠冷 但是會預先幫客戶打開暖氣暖房

Posted byHotelStaff
January 28, 2015
Dear Guest, 非常感谢您的入住并对酒店的肯定。我们将继续为您提供高效服务、洁净空间和舒适客房,让您享受更为优质的入住体验。再次诚意致谢!我们期待您的再次莅临,也欢迎您发送邮件至pr@cpsha.com与我们进一步沟通。
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club floor


January 24, 2015

the club floor in the new tower closed a few years ago, that was disappointing. The food was more extensive and better on the 9th floor club floor in the new tower compared to the 23rd floor in the old tower.
it is very inconvienient to go from the new tower to the old tower to get coffee and to enjoy the evening happy hour and at night. it is two elevators and a walk away instead of in the same tower. it is convienient when staying in the old tower but the rooms are smaller and they are more wornn and old.

Posted byHotelStaff
January 27, 2015
Dear Steven, Thank you very much for choosing Crowne Plaza Shanghai and taking your time to share your feedback on IHG website. Please accept our sincere apology for any inconvenience caused because of closure our club lounge in the new wing. Trust me it’s a tough decision for all of us. We understand it may cause inconvenience for the guests staying in the new wing. However, under current severe economic environment, we are not able to sustain 2 decent club lounges in the hotel, in consideration of labor and energy cost. In order to maintain high quality standard for our club lounge, we decided to close the one in the new wing and only keep the one in the main building, as it’s more spacious. Certainly, we will uphold high quality standard in the club lounge in the main building to ensure we are taking good care of our valued guests. I look forward the opportunity to welcoming you back to our hotel in the near future. Your sincerely, Hotel Team Crowne Plaza Shanghai
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January 24, 2015


I must say that in the past 5 months have made many stays here. In all honesty the first visit I swore would be my last. Talked to the General Manager who said that he understood the problems identified and that he assured that he was working hard at fixing the issues and to please give them a second chance. That type of engagement by management is what is missing in many hotels I am pleased to say this property is now one of my favorite sites I visit. Do they have small issues yes all property's do. BUT here they will listen and try their best to fix the problem. Worth ever bit of the cost.

Posted byHotelStaff
January 26, 2015
Dear GenoJ, First we would like to thank you for taking you time to write about Crowne Plaza Shanghai, the willingness to share your thoughts is genuinely appreciated. We will, definitely, let our staff know about your kind review and ensure we keep up the good service to our customers. We also thank you for bringing your experience to our attention and for your support to our hotel. We look forward to receiving you again soon at Crowne Plaza Shanghai. Your sincerely, Hotel Team Crowne Plaza Shanghai
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