Crowne Plaza St. Paul-Riverfront

Hotel Front Desk: 11-651-2921900

Hotel Fax: 11-651-6050189

Hotel Email: sales.cpstpaul@graveshospitalitystp.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Minneapolis-St.Paul International Arpt (MSP)

- Distance from hotel: 11 MI/ 17.7 KM North East l

- From Airport: Take I-494 East to Highway 5 (7th Street). Follow Highway 5 to downtown St Paul. Turn right/East onto Kellogg Boulevard. At third stoplight, turn left/North onto Wabasha Street - Hotel and parking ramp on right.

St. Paul Downtown Holman Field (STP)

- Distance from hotel: 1.8 MI/ 2.9 KM North West l

- Take Bayfield Street West. Bayfield Street turns into Fillmore Avenue. Turn right/North onto Robert Street. Turn left/West onto Kellogg Boulevard. After three blocks, turn right/North onto Wabasha Street - Hotel and parking ramp on right.

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- Car Parking Available

- Self-Parking Fee: 18.00 USD

- Valet Parking Available

- Valet Parking Fee: 19.00 USD

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Hotel Highlights

St. Paul's historic Riverfront is about to be shaken, not stirred. On the bluffs of St. Paul's Mississippi nestled among award-winning museums, theaters and concert halls, a new kind of hotel is getting ready for its debut. Timeless sophistication with a mid-century esthetic. Endless amenities and a signature restaurant and lounge. Recently voted America's Most Romantic city.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.6

based on 637 reviews
66%
Recommend This Property
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Ratings Breakdown

637reviews

  • 5 Stars
    230
  • 4 Stars
    132
  • 3 Stars
    104
  • 2 Stars
    110
  • 1 Stars
    61

great downtown location. but that's about it.

By

May 04, 2015

platinumelite

stayed here while we visited our neice. staff was excellent very friendly and prompt. so we were looking fordward to the room and view. the view was super we could see everything and the room was very quite and dark. at first the room looked very different kinda neat, well that wore off as we used the room. the lights are really cool, but very little light and hard to turn off (most are foot operated). the switches make little sense when trying to turn on or off. so next up the bathroom, get ready for no shower curtian or door of any type. so you guessed it water gets all over the floor you just put a towel to step on, oh and its darn cold as you feel a breeze as the exhaust fan is running. the holder for the soap just fits the mini shampoo, and my towel would not stay on the funky holders. double sink is nice, but its almost all sink and no real place to put your personal items. no heat lamps and the door to the restroom is a sliding door. dosent really close so you can hear everything someone else is doing in there. the living area is very dark and a type of laminet floor not foot frendly.
So its like they are shooting for a modern feel, however the quality of the workman ship in whom ever renoed the room is one of the worst I have seen. Its like the decorator tried for some style and it feels like a mess as nothing works. I travel 4 times a week almost every week and have never stayed at a location this room disorginazed. Shame as they could have made it very nice, they are still renovating this property maybe they will get a second option before doing more rooms like this and the quality of the contractor.

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Fresh look and feel to a great river view hotel

By

April 29, 2015

I have stayed in the St. Paul Crown Plaza for a number of years. Love the river view and the proximity to the downtown, but the rooms were aging. The Crown is now experiencing a renovation that makes this hotel so much more attractive, comfortable and enjoyable. As always, the staff is friendly and attentive and now the renovated rooms are fresh and modern. An enjoyable stay in St. Paul.

Posted by HotelStaff
April 30, 2015
Greetings RickeyDaddy, Thank you for your words and review. I’m pleased to read about your experiences over the years and that you had a chance to enjoy one of our freshly renovated rooms. We are just months away from renovation completion and we couldn’t be more excited to unveil our final product to our guests and the Twin Cities. I will be sharing your words with our management teams as well as staff members. Again, thank you for your time and we look forward to welcoming you back to our Hotel in the near future. Also, thank you for being a Gold Rewards Club member and perhaps the next time you are in St. Paul we will have truly become an InterContinental Hotel so you can enjoy a complete luxury experience. Kindest regards, Ian H. (Social Media/Guest Relations Coordinator)
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Comfortable and relaxing

By

April 29, 2015

I have stayed in this hotel before. Even in the midst of remodeling, the hotel was accommodating and comfortable. The bathrooms are larger, more plug ins for electronics.

I am familiar with the area, so did not use the concierge service. Ate breakfast buffet in the mornings and it was wonderful!

Posted by HotelStaff
April 29, 2015
Greetings Jam94, Thank you for your review and taking the time to fill out our survey. I am pleased to read that you enjoyed your stay with us here in St. Paul. We have done a lot of work thus far, remodeling wise, and some of the areas which you have mentioned were a part of those upgraded room(s). We hope to welcome you back to our Hotel the next time you visit St. Paul; perhaps the renovations will be completed by then and you will be able to enjoy the fullness of the InterContinental Saint Paul Riverfront experience. Kind regards, Ian H. (Social Media/Guest Relations Coordinator)
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Remodeling leaves a lot to be desired

By

April 29, 2015

platinumelite

This property is currently being renovated. It is apparent that the management is spending lots of money updating this facility. The room design upon entering is fabulous during the day. At night it is terrible as one cannot figure out how to simply turn on the lights to see. From there it goes downhill. The handles on the dressers prevent them from being pulled open as they handle is just a straight piece of wood. Contemporary in style but not functional. The modern thermostat is impossible to read and how it works even I who have 3 modern Nest thermostats could not comprehend. The shower is great and very accessible without a step and a grab bar to get in but then there is not a bar to put your washcloth on nor the soap that is near the shower head. The shelf is 6 feet away at the entry door area. The room design makes great photos during the day but the functionality is very poor.

Posted by HotelStaff
April 30, 2015
Greetings Quincy52550, I thank you for your review and for expressing your recent experience by way of our IHG web portal. I apologize for any frustration, miscommunication, and discontentment surrounding your stay with us here in St. Paul. As you have mentioned we are undergoing a full renovation in order to become an InterContinental Hotel, which is still within the IHG family of brands. I will definitely be sharing your comment(s) with directors, manager, as well as staff members. Your complete and well-formed review/comment(s) will allow us to remedy the items pinpoint within your words. Again thank you for your time and for being a Platinum Rewards Club member. Best regards, Ian H. (Social Media/Guest Relations Coordinator)
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