Crowne Plaza St. Paul-Riverfront

Hotel Front Desk: 11-651-2921900

Hotel Fax: 11-651-6050189

Hotel Email: sales.cpstpaul@graveshospitalitystp.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Minneapolis-St.Paul International Arpt (MSP)

- Distance from hotel: 11 MI/ 17.7 KM North East l

- From Airport: Take I-494 East to Highway 5 (7th Street). Follow Highway 5 to downtown St Paul. Turn right/East onto Kellogg Boulevard. At third stoplight, turn left/North onto Wabasha Street - Hotel and parking ramp on right.

St. Paul Downtown Holman Field (STP)

- Distance from hotel: 1.8 MI/ 2.9 KM North West l

- Take Bayfield Street West. Bayfield Street turns into Fillmore Avenue. Turn right/North onto Robert Street. Turn left/West onto Kellogg Boulevard. After three blocks, turn right/North onto Wabasha Street - Hotel and parking ramp on right.

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- Car Parking Available

- Self-Parking Fee: 18.00 USD

- Valet Parking Available

- Valet Parking Fee: 19.00 USD

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Hotel Highlights

St. Paul's historic Riverfront is about to be shaken, not stirred. On the bluffs of St. Paul's Mississippi nestled among award-winning museums, theaters and concert halls, a new kind of hotel is getting ready for its debut. Timeless sophistication with a mid-century esthetic. Endless amenities and a signature restaurant and lounge. Recently voted America's Most Romantic city.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.5

based on 596 reviews
66%
Recommend This Property
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Ratings Breakdown

596reviews

  • 5 Stars
    208
  • 4 Stars
    125
  • 3 Stars
    99
  • 2 Stars
    107
  • 1 Stars
    57

High tech room, friendly staff

By

March 02, 2015

club

Very clean room, comfortable beds, and I liked all the available USB plug ins.

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My experience.

By

February 27, 2015

Please refer to my earlier comments posted in this evaluation for specifics. I typically enjoy my stay at Crowne Plaza Hotels, but in this case, it was less than pleasant.

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Excellent Customer Service

By

February 26, 2015

club

We stayed at the Crowne Plaza Hotel in St. Paul on Valentine's Day of 2015. We were very impressed with the front desk staff. We have stayed here the past 3 years overnight while attending a Valentine's Day Ball held here. They have always been accommodating but this year were even more so. We had made some room requests when we booked 2 months before our stay. When we arrived they had us in a room in a completely different area then we had requested. We let them know what our request had been and why it was important for us to have a room close to the ball (we were helping to keep things in our room that others needed during the ball and wanted a room close to the ballroom). They immediately worked on getting a room ready and ensured they met our requests. I was so impressed with the willingness and speed to meet our requests. Thank you!!

Posted by HotelStaff
March 02, 2015
Greetings kflem22, The Crowne Plaza St. Paul-Riverfront, soon to be the InterContinental Hotel of St. Paul, always welcomes reviews from our guests. I am delighted to read about your experience with our staff. We diligently strive for service excellence and are pleased to hear about achievement(s). I will be sharing your words with staff members as well as management. The Valentine’s Day Ball is an excellent event and we are happy to read about your enjoyment with the event as well. Thank you again for your time and we hope to see you again in the near future when visiting St. Paul. Best regards, Ian H. (Social Media/Guest Relations Coordinator)
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Crowne Plaza St. Paul

By

February 26, 2015

Stay was on Feb 22, 2015. Property is in process of being remodeled, we had a newly renovated room. Very nice, but way too small for four people. Front desk stated that new bigger beds have been placed in rooms. Nice beds but not enough room to move around in room with four people.

Posted by HotelStaff
March 02, 2015
Greetings Dave9858, Thank you for taking the time to write us a review. We here at the Crowne Plaza St. Paul-Riverfront depend on our guests’ reviews so as to maintain the service quality our guests have come to expect and love. Our staff at the front desk was accurate in communicating the additions because of our renovation in becoming an Intercontinental. I will be discussing this review with our management team(s) and we can revisit room functionalities. We apologies for any irritations this experience may have caused. Thank you again for your time. Best regards, Ian H. (Social Media/Guest Relations Coordinator)
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