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Rated 3.5 out of 5 by 391 reviewers.
Rated 5.0 out of 5.0 by Greatest place in downtown St. Paul, Mn This hotel has been our home away from home since l985. The personal are all wonderful and very happy. Thanks for another great stay. RW July 18, 2014
Rated 3.0 out of 5.0 by Pool under renovation Front Staff needs more training Accountability and apologies go a long way in customer service and the gal we encountered on our stay had neither. July 17, 2014
Rated 5.0 out of 5.0 by Comfortable and convenient to Downtown St Paul This was a good, comfortable room. I know downtown hotels are more expensive but really don't know why except that THEY CAN. This was a convenient location for where I needed to be during the day and was within an easy walking distance. When I checked in there was 2 bus loads of guys with some sports event and I was worried about the check-in process and the noise level for the night. I needn't have worried at all. I got checked immediately and efficiently, the guys were polite, and there was no noise that I could hear over the night. The room was Very Quiet. I was impressed. My only problem was on the website while making my reservations, I couldn't add my Holiday Inn Member number. Then during check-in, because of all the confusion, I forgot to tell them I had a number and they didn't ask. That should be a question asked from the employee checklist during check-in: "Do you have your membership card with you, or would you like one?" Also, I asked for a copy of my bill to be sent to my email address, and as of this writing, it never was. July 12, 2014
Rated 3.0 out of 5.0 by Nice River View A beautiful river view, close to public transportation, nice city to get around and see the sights. Light rail and bus system great. Breakfast was an expensive buffet. Room amenities not great (drapes were dirty, 2 chairs, 1 ottoman, 1 small dresser in a large room, Sleep No. beds didn't work) but it was clean, large and suited our purpose. July 10, 2014
Rated 5.0 out of 5.0 by bathroom the arrangement of the bathroom is weird, but its on older building so it is what it is, but there is a makeup mirror that you would have to stand on the toilet to use it. As being someone who needs to be close to the mirror to apply makeup........... Thanks for the great stay. July 9, 2014
Rated 5.0 out of 5.0 by My stay at the Crown Plaza Management and Staff was very efficiency and professional. July 8, 2014
Rated 2.0 out of 5.0 by St Paul Stay Not Very good check-in and handling problems with you room issues. No water on the floors. July 2, 2014
Rated 5.0 out of 5.0 by overall stay This was for a special anniversary for us and the stay and the location was perfect. Accessible to everything we wanted to do. The stay made our anniversary even more special. July 1, 2014
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