Crowne Plaza San Jose-Silicon Valley

Recepción del hotel: 1-408-3219500

Fax del hotel: 1-408-3219599

C. e. del hotel: cpsjsv@ihg.com

Entrada: 3:00 p.m. | Salida: 12:00 p.m. | Hora Local: 7:30 PM


Tren
I-880/Milpitas Light Rail

- Distancia del hotel: 1 MI/ 1.61 KM al sur oeste

- -EXIT hotel going WEST towards McCarthy Blvd; -LEFT onto McCarthy Blvd; -LEFT onto Alder Dr; -RIGHT onto Tasman Dr;

Metro

Fremont - BART station

- Distancia del hotel: 12 MI/ 19.31 KM noreste

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- Disponibilidad de aparcamiento

- Aparcamiento diario de cortesía

- COMPLIMENTARY PARKING AVAILABLE. OUTDOOR PARKING LOT SUROUNDING HOTEL PERIMETER. EASY ACCESS TO HOTEL LOBBY FROM PARKING LOT WITH ADA ACCESSIBLE RAMP FOR GUESTS IN WHEELCHAIR.

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Puntos destacados hotel

Centrally and conveniently located in Silicon Valley and only minutes from many major tech companies, our hotel offers shuttle service to/from Mineta San Jose International Airport from 5:30am - 10:30pm daily and within a 5-mile radius. We have Hertz car rental in our lobby and we are within walking distance to many restaurants and shops.
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Opiniones de clientes

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Experiencia general

4.1

basado en 196 opiniones
87%
Recomienda el hotel
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Muestra de puntuación

196comentarios

  • 5 Estrellas
    92
  • 4 Estrellas
    67
  • 3 Estrellas
    16
  • 2 Estrellas
    13
  • 1 Estrellas
    8

Great Hotel and Excellent Service

By

November 19, 2014

club

It's one of the best Hotels in the Bay area. Great Staff & Excellent Customer Service, great ambiance, amenities and great service.

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床铺舒适,服务一流

By

November 18, 2014

club

总的来说,价格高。原本公司组织的大型会议,那么多人同时入驻,居然折扣下来还是这么贵。平时入驻也没这么贵的。但是服务确实不错。

Posted byHotelStaff
November 20, 2014
Greetings Reviewer, Thanks for taking the time to leave us a four star review about your most recent stay at the Crowne Plaza San Jose Silicon Valley. We truly appreciate the time you took to leave us feedback. We hope to see you again soon. Regards, Lamart McIntosh Guest Service Manager
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Average business hotel. Weak room service.

By

November 17, 2014

club

Nice enough room. Good location. Unimpressive lobby. Limited room service and dining options.

Posted byHotelStaff
November 20, 2014
Greetings Mr. No Name, Thanks for taking the time to leave us a four star review about your most recent stay at the Crowne Plaza San Jose-Silicon Valley. Thanks also for being an IHG rewards member, we truly appreciate you're loyalty to our brand. I noticed you did mention limited room service an dining options, was there something in particular you were looking for which we didn't have available? Please let us know! We truly appreciate you're feedback as this will only help us to get better at serving you. Regards, Lamart McIntosh Guest Service Manager
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Looking at changing to new chain for San Jose

By

November 16, 2014

I am a platinum member and have stayed at the San Jose Crowne Plaza numerous times. I don't recommend this hotel for business travel, and will only be staying there in the future as a last resort.

This trip my internet connection did not work the entire week, and the management responsiveness was very poor. I have also been told almost every stay that a zero balance receipt would be added to my profile for easier early morning check out, but that has never happened.

The hotel is often way over-priced for the value. Other IHG brands in the San Jose area are much better. I thought CP was supposed to be a higher end brand, but not so in this location.

Posted byJD2428
November 20, 2014
Interesting that the responding manager is the same one that told me the issue would be fixed and would call back but never followed through with either. This happened both days. No recognition of issue when it was clearly identified in real time and zero offer to rectify any other way = poor customer service. This week I also did not receive a call back as promised when inquiring about a reservation so I am at a different hotel Why would contacting you now after the fact make a difference?
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