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Rated 3.7 out of 5 by 100 reviewers.
Rated 5.0 out of 5.0 by Excellant service, very comfortable, and peaceful. This is a great place to relax by yourself, with someone or with the family. Very compfortable. Close to everything. Restruants, movies, and enterainments. Great location. The service here was excellant. Staff was very friendly and always smiling. I would recommend this place to everyone I know. August 13, 2014
Rated 5.0 out of 5.0 by Above This is my second stay at this hotel and while my first visit was nice, my second stay was superb ! Not only are the staff friendly and accommodating, but they went above and beyond. The 6' side window of my campershell got broke and shattered all over the highway. The manager not only called several repair shops but they were either closed or closing (Friday 5 pm). He then asked one of the maintenance men if he had something to help keep the rest of the window stable but he had nothing strong enough. They then went to Home Depot and purchased heavy plastic and tape and temporarily fixed my window so it would not shatter anymore into the bed of my truck or on the road. Who does that ? Unbelievable. I cannot say enough about this wonderful hotel and their FABULOUS staff/management. August 13, 2014
Rated 5.0 out of 5.0 Excellent experience... I come to Albuquerque two or three times a year for business. I will continue to chose this hotel for my stay as the staff is very friendly and helpful, the rooms are clean, and the lounge and restaurant are amazing. August 11, 2014
Rated 4.0 out of 5.0 by Great overnight staty Came in late; but great check in service. Quiet location, considering right off the I-25. August 4, 2014
Rated 5.0 out of 5.0 Great Service Claudia was a wonderful staff member. She went above and beyond to make our stay successful. We needed to reserve a block of rooms on short notice and Claudia made it possible and very easy. She is a fabulous employee! We will highly recommend the Holiday Inn Hotel and Suites Alb.-North I-25 and Claudia to others. Thank you! August 2, 2014
Rated 5.0 out of 5.0 by Great as usual As always, this property is always a great hotel to stay in!! July 30, 2014
Rated 2.0 out of 5.0 by Pool slide times very limited If you are coming for the pool slide check times/days it is open, very limited. Average hotel that is more expensive due to slide... That we didn't get to enjoy. July 27, 2014
Rated 1.0 out of 5.0 by Wrong posted hours on the slide. Very poor management. Unfortunately I have a bad review. We stayed here for the slide in the pool. Posted in writing hours are 4pm to 9pm. Not one single day did they allow the start of the pool until well after 5pm. Also we were told since there wasn't enough of us, why would they waste the slide on us? Now that is terrible customer service. Poor management from rude associates at the desk. Terrible internet service with no support. Great customer service in the cafeteria though. Wait staff excellent. July 22, 2014
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