Rated 3.6 out of 5 by 90
Rated 4.0 out of 5.0 by buck66 Friendly staff
Nice hotel, good location, but the staff was the highlight. Very friendly and helpful.
July 14, 2014
Rated 5.0 out of 5.0 by omarae0622 Overall comfortable stay.
Except for the matter of having a less-than-quality waiter at the breakfast meal, our stay was satisfactory. My husband and I always look up a Holiday Inn Express when we travel as they seem to meet our needs. However, we did have a couple of problems on our last visit, but they were handled satisfactorily and in a friendly manner.
July 8, 2014
Rated 5.0 out of 5.0 by HarleyAngel69 GREAT place to stay!!
We have been staying here for ALL our Albuquerque trips! The beds are the most comfortable around and the room is always fresh and clean! The only problem I ever encounter is that they don't give us enough shower towels, but that is just a phone call to the front desk! Other than that, the kids are happy, we are happy and we will ALWAYS continue to come back! :)
July 7, 2014
Rated 3.0 out of 5.0 by Nana621 If you don't like your job
I seems that many of the people working at this hotel do not like their job. The person checking us in was unfriendly and not at all helpful. We ended up by the elevator, which was extremely noisy--ALL night long. When we mentioned to the checkout person that our check-in had been rather unprofessional, her reply was "I'm sorry. Your total is $---". We checked out early and found another hotel.
July 2, 2014
Rated 4.0 out of 5.0 by Ken0726 Housekeeping
My only complaint about this hotel was we left the room one day at 10am and was gone till 10:30pm and when we returned to the room housekeeping never made the room up so I had to call the front desk to let them know and ask for clean towels to be brought up. Other than that I was happy with the hotel and would stay there again.
July 2, 2014
Rated 2.0 out of 5.0 by LivingRomans828 Parking lot unsafe
The parking lot was very small with most of the parking in the back with little lighting and locked doors had to walk around the hotel to go into the front with luggage, very unsafe especially if you arrive after dark. Also no contiental breakfast, did not like that most hotels even with resturants have the option of contiental breakfast.
July 1, 2014
Rated 5.0 out of 5.0 by c77smith Great service
The front desk had great service. I would stay there
June 27, 2014
Rated 3.0 out of 5.0 by sockrrockr Good experience if I remove dining quality
We stayed for a week during the far west regional soccer tournament in albuquerque. The facility was nice, well maintained, comfortable and clean. The staff was friendly and attentive. Concerns were addressed within an acceptable amount of time. My only issue was with the breakfast provided. This was an important point in our decision to stay at this location as we were playing soccer and needed to get the proper dietary requirements met for the players. It seemed like this was a total afterthought. The warm food was always cold, the selections were minimal with no thought as to what would be required for soccer players. ie, plenty of proteins. Selections were minimal, sometimes you got fruit, sometimes not. It was bad enough that I would look elsewhere if I had similar requirements in the future.
June 26, 2014