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Rated 3.9 out of 5 by 128 reviewers.
Rated 5.0 out of 5.0 by Helpful Staff and Good Location This was our first time in Auburn, NY. We went up on a Saturday for a friend's wedding. The wedding was at 4 PM and we were driving up the day of the wedding. We asked if we could check in a little early as we were on a tight schedule to check in, get dressed and get to the wedding by 4PM. The staff was wonderful! They had our room ready and they were very helpful and courteous. The room was very clean and the beds were great. We had a very nice brunch the next morning in their restaurant before we left for home. It is an older property, but well maintained. We were very satisfied with our stay and would stay there again if we were visiting this area. July 18, 2014
Rated 4.0 out of 5.0 by Megan McMurphys Restaurant in the Hotel The restaurant would be a nice place if it was clean. Chairs are soiled and broke. We ate there three nights and the tables were sticky. Mentioned it to the waitress, she said it was the humidity in the restaurant. I took out a wipe that I had with me, wiped the tables, and it was no longer sticky. The wipe was dirty. The restaurant staff was nice but the restaurant needs a good cleaning. July 17, 2014
Rated 5.0 out of 5.0 by Excellent I was offered a room upgrade as a platinum member and they have me an executive suite that Obama had once stayed in! Great staff, great service, upscale looking place. July 17, 2014
Rated 5.0 out of 5.0 by Gracious staff, clean room While in Auburn for a family wedding, many members of my large extended family stayed at the Holiday Inn. The rooms and facilities were generally very clean and comfortable. What I appreciated the most, however, was the tolerance and kindness of the staff when we gathered in the pool area for an impromptu "after party" following the morning wedding and afternoon reception. We were a bit noisy and boisterous (though not destructive) with many small children in the pool and a lot of loud conversation. I am thankful that we were allowed to enjoy each other in your hotel-it meant alot to visit with my siblings, cousins, etc, in such a pleasant setting. My gratitude to you all. July 16, 2014
Rated 2.0 out of 5.0 Good location terrible air conditioner The hotel lobby is pleasant and clean and so was the room. The room air conditioner was very loud, the toilet didn't flush effectively, and the tub didn't drain. I wouldn't stay here again. July 15, 2014
Rated 4.0 out of 5.0 by Over All Good When I call to get a room at the front desk I DO NOT WANT TO BE TRANFERED TO CENTRAIL CHECKIN AND TALK TO A PERSON WHO TALKS AND ACTS LIKE A COMPUTER. I called the front desk to talk to a person who cares. July 14, 2014
Rated 5.0 out of 5.0 by comfortable bed and room-good service all around hotel appears to be well managed and guest friendly staff was able to answer all question's they seemed well versed. July 13, 2014
Rated 4.0 out of 5.0 by Good Central Location This Hotel is conveniently located for touring the eastern finger lakes and the touristy nearby towns. We found the hotel to be clean and overall the staff were friendly and efficient. Our room was comfortable and quiet. We were in Auburn to tour the area and to rest and relax. Holiday Inn offered the amenities to do that. July 4, 2014
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