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Rated 3.8 out of 5 by 162 reviewers.
Rated 5.0 out of 5.0 by Good value Good value considering the cost of other competitors in the area. The room and hotel in general could use a general update but for what I needed it for - it met all of my expectations. September 24, 2014
Rated 2.0 out of 5.0 by Needs re-furbishinng While the staff is most accommodating, the hotel itself is showing signs of wear and tear. The rooms are dark, mirrors lacking ,bathrooms not up to standards. Beds are dingy. September 22, 2014
Rated 2.0 out of 5.0 by Not worth the Points This property commands 25000 IHG points. It is old and not worth more than 5000! September 13, 2014
Rated 5.0 out of 5.0 by Stay was fine, Staff can't handle billing Great Hotel, Great Food, Staff at the desk needs training in charging to your Credit Card. Totally messed up! September 12, 2014
Rated 5.0 out of 5.0 by Most hospitable staff I don't typically review my stays, but we stayed here for a wedding. There was a block set aside for about 20 of us, and we were all in the pool area at a time when the pool was closing. As a courtesy to us AND other guests, the staff opened a conference room, stocked it with chairs and tables for us all to get together prior to the wedding. The staff went above and beyond to ensure we all had a great time. September 12, 2014
Rated 5.0 out of 5.0 by Excellent location We had a great stay,, it was a nice quiet hotel to stay in, overall, everything was very good and the staff were excellent. September 7, 2014
Rated 3.0 out of 5.0 by Average Holiday Inn in Lovely Finger Lakes Region We were staying at this place to break up our long drive to NYC. Looking forward to a good rest, unfortunately, this Holiday Inn was backed up by a few hours with rooms when we arrived. Some people outside told us they were waiting some time, but I went in to inquire anyways. I was greeted by a poor, clearly-overwhelmed lady at the front desk and given a free drink coupon for the delay. Luckily my friends and I were hungry so we went to downtown which is, by the way, conveniently located down just a few blocks from the hotel. By the time we got back, the lady at the front desk was able to check us in, and though it was getting late, housekeeping was still struggling to finish rooms for waiting guests. Our room was located on the fourth floor by the indoor pool. The only complaint about that was that all the pool noise could be heard until its closing time, which is at 10pm (22:00). The room was clean, beds typical of Holiday Inns, and decently sized. Housekeeping brought up extra blankets upon request. Also, pet-friendly! Lot's of grass nearby for walking, though while I wouldn't say dangerous at all, weird things were going on in the far back lot late at night while walking the dog. September 6, 2014
Rated 5.0 out of 5.0 by Nice place to stay Very nice hotel, enjoyed the pool and meeting up with friends in the pub. Used AAA discount, so this was a good place to stay for the price paid. Would definitely recommend it to anyone who has to be in the Auburn area. September 5, 2014
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