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Rated 3.8 out of 5 by 100 reviewers.
Rated 5.0 out of 5.0 by My stay at the Holiday Inn My stay at your establishment was enjoyable and comfortable, with exceptional service from housekeeping as well as the front desk manager Lucy. Although I prefer privacy, a member of your housekeeping staff double checked with me to ensure that I did not need anything. Lucy made sure my privacy was respected, and also was extremely professional, polite, and went out of her way to make sure I was comfortable during my stay. February 10, 2014
Rated 1.0 out of 5.0 by Not great noisy room, the heater was making noise all night, on check in the room was cold. Since last three year I am staying in Holiday Inn for my business, but this was the worst one. I should get my money back.. February 8, 2014
Rated 2.0 out of 5.0 by Minor maintence needs, but friendly staff All the staff was friendly from the desk to the restaurants. The exercise room needs new equipment. Shower curtain had a couple of holes and a broken border tile in the bathroom. These easily identified items for quick fixes led me to wonder what not so obvious items aren't being maintained. The restaurant for dinner and the one for breakfast were both pretty good though. I was on the fence and can't say I wouldn't ever stay here again, but I am likely going to chose a different location for my next stay in this area. February 3, 2014
Rated 5.0 out of 5.0 by Great accommodations I have visited this Holiday Inn property on several occasions. Each time I could depend upon reliable service and great accommodations . For meetings, I am very pleased to be able to accommodate my clients and the staff at the hotel are always right there to service every need. I highly recommend this Holiday Inn. P.S. You reference me as disenchanted 2 because of a bad review I once gave you on one of your Brookline, Mass. Property's. I am overall not disenchanted with your many hotels that I frequently stay at. I would appreciate another designation or none at all. Your label makes it appear that I am a complainer, & I am not. February 1, 2014
Rated 5.0 out of 5.0 by Sales Best director of sales I have ever dealt with. Amazing sales team! Hotel old but sales team does good job selling. January 28, 2014
Rated 5.0 out of 5.0 by Comfortable and convenient Needed a hotel to stay in overnight due to weather. Staff was very accomodating in getting me a room and checked in quickly. Room was clean and comfortable, as always, enjoy having a pub on premise. Have stayed here before and will stay again. January 26, 2014
Rated 5.0 out of 5.0 by Hockey Tournament Friendly We recently stayed at this Holiday Inn with our hockey tournament. I want to commend the staff and hotel for the wonderful treatment we received. Having a room for Knee Hockey was EXCELLENT! Many times when we arrive to hotels, we are treated poorly and the manager immdiately starts in on the kids. Lucy and Allen working both nights were incredible to all of us. They stuck to the rules but did it with a smile on their faces! Our kids loved having a room for knee hockey and using the pool. It was great to have a few tables set up in the courtyard to allow parents to relax and play cards, games while watching the kids in the pool. We had someone in our group fall ill during our visit and Lucy and the gentleman on maintenance handled it very professionally and gracefully! Hands down the best "hockey friendly" hotel I've stayed at in a while. January 23, 2014
Rated 5.0 out of 5.0 by Super friendly staff I was out of town for work and the winter storm west of Auburn kept me from getting home that night. I try to stay at a Holiday whenever possible. I have never stayed at this location before. I have been missing out!! Elisabeth at the front desk was the most friendly person i have ever met. She sure like working there. All aspects of my night were great. Comfortable bed, great internet service, super hot water with good pressure. Breakfast was very good and it came to me very quickly. Will stay there again if in the area for work. January 11, 2014
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