Rated 3.9 out of 5 by 335
Rated 4.0 out of 5.0 by ljosan Great Staff
The best part of my stay was my interaction with the staff. They were incredibly friendly and helpful. Because of their great customer service, I will always come back to the Holiday Inn when I am in the area.
October 7, 2015
Rated 4.0 out of 5.0 by Geneandmary Good Hotel
Comfortable Hotel-good location to the downtown area and local sites.
Could use some updating--eg.-carpets replaced or shampooed. A little dark inside.
Great, friendly staff.
October 5, 2015
Rated 4.0 out of 5.0 by Central New York World Tr Good value
Hotel is well paced in community. Room is spacious and bed is very comfortable
October 3, 2015
Rated 4.0 out of 5.0 by Jonathan Jay Super nice staff
The people in the reception area are super. Friendly, helpful, go out of their way, informative, patient. The pool area is like a little village ... it is an inner courtyard, very quiet and nicely kept up, visible from all the inner balconies. It's an indoor pool. Parking is easy. The area is central to many parts of Auburn.
October 1, 2015
Rated 5.0 out of 5.0 by NEARS Train Ride Fall 2015
Excellent front desk staff, alert, caring and very friendly.
Overall appearance of the facility from the front thru the pool area, elevator, and the lounge, to the rooms, offered no bad experience.
Have stayed there in the past and would stay again on my next visit
September 28, 2015
Rated 5.0 out of 5.0 by Cowman1 Great Stay
We had a great stay!! The staff at the desk (Rachel, patty and Jeanine) were wonderfully warm and accommodating. Cassie in the restaurant was wonderful. We will definitely stay again
September 23, 2015
Rated 5.0 out of 5.0 by Darrelo Comfartale bed and excellent service.
Very good hotel and services. Was better than I had hoped for. Nothing was wrong and we enjoyed our stay very much.
September 22, 2015
Rated 3.0 out of 5.0 by sljejfssgf usually good night stay, this room wasnt the best
we had problems with this stay. the toilet didnt want to flush and the sink didnt want to go down. not just plumbing problems. the room smelled musty and the floor wasnt as clean as it could have been.we also didnt get anything for being members, which was weird. i am trying to not sound too negative because we stay here quite frequently and usually dont have these problems. just disappointed this time.
September 21, 2015