Rated 4.4 out of 5 by 484
Rated 5.0 out of 5.0 Stay prior to cruise
Flew from HNL to Auckland pre-cruise. Arrived at 10:30 PM. Nice to have a shuttle to hotel. Signed up for meal service plan and it was well worth to use it on a midnight snack and have breakfast. Staff was very pleasant. Meals were good. Rooms were clean and comfy. Nice to be a IHG Rewards member.
November 28, 2015
Rated 4.0 out of 5.0 by RHNZ Spacious room with work desk
I enjoyed my stay and found most aspects good to excellent. The only let down was the restaurant buffet on the Saturday night as the meat component (apart from stew) was dry. The rest of the food was good. I did not get asked if a wanted a drink at restaurant. As this is only one part of the overall experience and could be due to a staffing issue at the time it would not put me off staying again. I had a bottom floor room and loved being able to open the sliding door onto the courtyard area.
November 25, 2015
Rated 5.0 out of 5.0 by LuvCanterbury Comfortable bed and No noise.
I would be more than happy to stay at the Holiday Inn.
Comfortable bed and no noise.
Everything you need in a Hotel and easy to get to.
The staff go out of there way and are extremely helpful.
November 24, 2015
Rated 5.0 out of 5.0 by janebo Great service
We stayed at the Holiday Inn for a course in November and found the staff to be welcoming, friendly and efficient. It was lovely to staff so engaged and happy in their work.
The hotel itself was clean comfortable and had lovely surroundings. I good place to stay for business or if you need a night before or after a flight.
The food was amazing in that it catered for all tastes and cultures.
I would recommend this hotel to others
November 23, 2015
Rated 5.0 out of 5.0 by Kuki2307 Awesome experience
First time staying at the Holiday Inn...Thought I would give it a try...will definitely stay here again. The service was awesome, a late check-out was no problem...The room was very comfortable and clean...The food was awesome and compliments to the chef for the sticky date pudding...delicious. Overall really enjoyed my stay and would recommend the Holiday Inn to others. Thank you
Few gripes - the room service lady who insisted on trying to barge through the door instead of knocking first to see if we were still in the room. The flickering light and the TV reception was fuzzy at random times...But very minor issues to an overall awesome experience!
November 22, 2015
Rated 3.0 out of 5.0 by frequent traveller123 Not bad.
Close to airport and friendly staff. Great for a leisure visit but facilities for a business trip ordinary.
November 22, 2015
Rated 1.0 out of 5.0 by JOMABEX Consistency Counts
I have had several visits to Holiday Inn Auckland and, like every hotel, it has strengths and weaknesses; highs and lows. A real high here is the attentiveness, courtesy and professionalism of the staff, especially the evening restaurant staff who make you feel welcome, invited and valued.
Unfortunately, this plus cannot override every issue and although some can be forgiven, such as speed of service, worn areas and overly busy public areas: where the business room audiences, break and convene directly into public thoroughfares, not everything can be hidden behind their friendly approach.
The kitchen has let the rest of the team down more than once and when it does, it can do so in spectacular style. Food can range from good, through acceptable to pitifully bad and that is even based on the same menu item.
There are other concerns around noise management in dark hours and the staff taking the hit where management should be fronting the issue, but in reality, a good food experience is a major part of a good visit experience and to get it right, the 'HI' needs to get it consistent.
No business should be looking to achieve the lowest common denominator.
November 21, 2015
Rated 5.0 out of 5.0 by Gorranbay Stop over
We stayed here on a round the world stop over before visiting Australia. The hotel is a bit remote if you do not have a car, but taxis are available
November 21, 2015