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Rated 4.4 out of 5 by 316 reviewers.
Rated 4.0 out of 5.0 by Excellent option at the airport This hotel with both its dining room and cafe is a good option for those with an early morning flight out of the Aucklsnd Airport. The airport hotels seem to have their own yellow shuttle bus ($6 a ticket) that is known for punctuality, according to the hotel staff; we were picked up promptly at 4 am for our 6:30 am flight. The hotel is sleekly modern, as was our very pleasant room. We had dinner in the dining room, which offered a huge buffet with appetizers, roasts and salads and veggies and dessert for $41. I had the ribeye steak equivalent for $37. We were both pleased. (We were tempted by the cafe/bar's inventive casual menu but as it was our Farewell to NZ dinner we decided on the big time.) The airport hotels seem quite isolated (downtown is 13 kilometers away), so it's good to have dining options in the hotel. the room price was reasonable. The only con: we were on the second floor and there's apparently no guest elevator. The desk person warned us that we'd have to walk up 11 steps and asked if we'd like help with our luggage. If you can't do steps, request a first-floor room. I can't say they did anything at all for us as IHG platinum members except thank us. That and $5 will get us a flat white! No gifts, no upgrade, no nothing. April 17, 2015
Rated 5.0 out of 5.0 by Friendly staff and comfortable stay All the services used were good or excellent, Keep focusing on reducing the hotels environmental impact by allowing guests the option to have/not have in room amenities washed or replaced (and advise them of why they have the option), you have made a good start. Advise guest that they should be care full how they store the room key cards, I and other guest I was with made some simple mistakes that rendered them useless. Staff were always help full without being intrusive. Thanks April 17, 2015
Rated 5.0 out of 5.0 by Beautiful Atmosphere I love the open space when you enter the lobby....welcoming staff....the most comfortable beds that made us all slept well. April 16, 2015
Rated 4.0 out of 5.0 by Bar Men Great service and memory of my room number even though I used a number of different rooms April 16, 2015
Rated 5.0 out of 5.0 by great bed and lovely choice of pillows another great stay at our favorite hotel close to the airport April 15, 2015
Rated 4.0 out of 5.0 by Clean but noisy Room very clean and tidy but was quite noisy with machinery and running water sounds quite annoying and kept me awake. Breakfast in the room was disappointing as they got it wrong both days. Obviously little or none attention paid to quality control. April 15, 2015
Rated 4.0 out of 5.0 by As I expected a Holiday Inn This hot is exactly what was expected compared to other Holiday Inn properties in the USA April 14, 2015
Rated 5.0 out of 5.0 by Easy access Within easy access to the airport and to my conference venue. Excellent night's sleep even though there was a wedding in progress across the courtyard, no disturbance at all. Would recommend that a pamphlet outlining the history of the beautiful carvings be made available for guests and that desk staff are in the know. April 14, 2015
  • 2015-04-20T10:13:00.264-05:00
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