 Guest Reviews
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94%
Recommend This Property
Overall Experience 4.5
94%
Recommend This Property
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Great place to relax.
ByMaxC
February 21, 2020
Anyone heading to Mt Smart would be smart to stay at this Holiday Inn. Very close to venue and wonderful pool area to relax and enjoy a swim and a drink before heading to Mt Smart.
Ideal in every way
ByJohn
February 20, 2020
A very welcoming, comfortable and relaxing time on both of our visits to the Holiday Inn Auckland airport. Thoroughly recommend this hotel if travelling through.
One night stay arriving late and leaving early next day
Byralphlcg
February 19, 2020
OK. Close to airport. However arriving late and leaving early next day meant I was provided with little service on arrival and none on leaving. I arrived about 11 pm and left 6 am the following day. On arrival I was not given a map and had to struggle to find my room. No explanation of where any elevators might be to find an upstairs room with a heavy bag late at night. Leaving early there were no staff at reception at 6 am. Fortunately, I had already paid and did not need to settle any account. No obvious way at reception to contact staff. I finally realised I could throw my keys in a box and just leave. Not immediately obvious to me, even as an IHG member.
Akl stay
ByPilot
February 16, 2020
Good hotel for over night connect thru AKL. But a bit isolated.
Nice airport hotel
ByADB1
February 12, 2020
Excellent, helpful staff, comfortable hotel. Attractive grounds, guest laundry available, shuttle to airport available, and they have a scale in the lobby to weigh your baggage so that you don’t arrive at the airport with overweight bags!
1 night stay
ByDleips
February 11, 2020
I have stayed at Auckland airport a few times now, when on my way home from business overseas. I usually arrive late at night so don't really have the chance to use facilities as I get up in the morning to travel home. Have had the breakfast there which is pretty good with plenty of choice.
The hotel is good quality, typical Holiday inn. Every room I have had has been clean and tidy with comfortable bed and the usual complimentary tea and coffee.
Nice gardens and pool area, pleasant setting and some good old Kiwi hospitality from the staff who are always pleasant and helpful.
Great place to visit
ByZMMW
February 10, 2020
The location is prefect after a 3 hours flight to settle. Easy to reach to the central area via motorway. Family friendly.
Comfortable bed and great service
Byjackie27
February 08, 2020
full stop. seriously, we were well impressed with this hotel and would stay again in a heartbeat
Nice airport hotel
ByAli_Moscrop
February 07, 2020
We enjoyed the tropical feeling of this hotel, especially around the outdoor pool. The pizzas in the bar were delicious. Our only complaint would be the very noisy children allowed to stay in the pool until almost 10pm (we had an early flight out the following morning). The staff are very welcoming and helpful. We appreciated the ease of using the Yellow Bus (shuttle) to the airport in the morning.
Comfortable bed, poor reception
ByJohn
February 05, 2020
Poor reception, Receptionists with little training in customer service and check in process.
Poor house cleaning,
The room I was given was not completely clean. Food leftovers were in the fridge.
Overnight Auckland Airport
ByBilko
February 04, 2020
Great hotel, very convenient for airport. Friendly and efficient staff. Room was spacious and had good facilities. Hotel is environmentally conscious and offers opportunity of not having room serviced daily. Has small laundry with washers and driers (small extra cost). Bar or restaurant food available. Found the temperature too cold in the bar. Nice small pool and pleasant surroundings - plenty of parking.
FANTASTIC HOTEL
ByBUNGLE BONCE
January 30, 2020
A really enjoyable stay at an excellent hotel. This really was one of if not the best airport hotels I've ever stayed at. The facilities, the rooms were excellent. When asking for an upgrade the staff couldn't do enough so a big Thank you for to them. The shuttle to/from the airport was another very handy option. The dining facilities were very good and the breakfast was great. All in all a very enjoyable stay