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Rated 4.1 out of 5 by 145 reviewers.
Rated 5.0 out of 5.0 by Great staff I stay often at the Holiday Inn, Barnsley. As a frequent guest, the staff all seem to know me and welcome me. It's a pleasure to stay there. November 9, 2014
Rated 4.0 out of 5.0 by comfortable room and great breakfast A slow start but service was good and any problems dealt with quickly and generously. Some noise from the function room. But the room was comfortable and clean and the breakfast was excellent . November 5, 2014
Rated 5.0 out of 5.0 by great service only a one night stay but would certainly stop at this hotel in the future. November 5, 2014
Rated 5.0 out of 5.0 Family stay One night on the way to the north, this fitted the bill and the interconnecting rooms were what we needed for the multitude of children . Breakfast was fresh and plentiful, all in all a satisfying stay. Continued the journey after a well needed rest. November 5, 2014
Rated 5.0 out of 5.0 by Lovely hotel We were greeted on arrival by very friendly staff, our room was available by noon and was spotlessly clean. The beds were very comfortable and the note in the bathroom offering to provide any toiletries which we had forgotten free of charge was a very nice touch. The breakfast was excellent with a good variety of both hot and cold buffet. We would not hesitate to recommend this hotel. November 4, 2014
Rated 3.0 out of 5.0 by IS a Tops Holiday Inn - water issue G'day Team IHG, The overall ambiance is Awesome at this Holiday Inn which is not your typical Hol Inn.. There is improved quality services and accomm. On the last day there was a Power outage & tripped water supply. I was without Shave & Shower for last day of working week at office. I had Workshop presentation to colleagues.. so not Fresh for day.. far from.. Hope that a one off!! November 3, 2014
Rated 5.0 out of 5.0 by Great stay After a quick check in, it was down to the bar and into the restaurant. Service was quick and friendly. Special mention to the Receptionist and Reception Manager who were very helpful and also to the bright and breezy waitress who took our order and made us feel very welcome. The food quality was excellent. I had Chicken, my sons had steak and the food was fresh and hot. Just wished the desert portions could have been bigger! All in all a great stay! October 30, 2014
Rated 5.0 out of 5.0 by very nice overall enjoyed stay and meeting other relatives not seen for some years, good food ,good room and nice stay October 26, 2014
Rated 5.0 out of 5.0 by My Annual trip to Barnsley My first visit to Barnsley was last year and I went on my own. I was part of a group of about 80 people and had a great night. I enjoyed my visit so much and was more of a couples night that I brought my wife and we had a great night with our meal and the entertainment. We will be back next year for sure... October 22, 2014
Rated 3.0 out of 5.0 by Nice room shame about the shower Stayed in hotel many times & always disappointed by the shower, but worse than ever this time, you cannot call a drip of water a shower just because it's falling under gravity from a shower head!! Also don't ask me to put the towels on a rail if I don't need them washed & not supply a towel rail! Leaving them on the sink rather than the floor should indicate that I didn't want them washed but they were still washed them......don't pretend to be environmentally friendly just to tick a box!! Other than that not bad. October 20, 2014
Rated 5.0 out of 5.0 by Great Service It is the first time I have used Holiday Inn and found it to be a very comfortable and relaxed place to stay. The staff were friendly. The room was comfortable and very quiet so you got a good nights sleep. The meal on Saturday night was very good, no complaints there. The staff in the restaurant were very efficient and friendly. The only down side was the weather but we cannot control that can we?All in all an enjoyable experience. October 16, 2014
Rated 2.0 out of 5.0 by Poor service Staff did not respond in timely fashion to problems encountered. October 16, 2014
Rated 5.0 out of 5.0 by Welcome to the holiday. More than just a holiday What a wonderful set up. More than your average holiday inn It has a fabulous restaurant. Which used to be Brooklyn's previously. The staff are friendly and nothing is too much trouble for you. Made me feel special and even though it was just Barnsley I stayed at there are lots to do ... Location wise is great. The service is well above average. You have the Duncan banatyne spa and leisure centre what a treat to be able to unwind in there free as part of being a guest in your hotel. Well done and thank you. Will recommend to my friends when they say gotta go up north it's Grimm but I know different ....... Thankyou. October 13, 2014
Rated 5.0 out of 5.0 by Lovely Experience Another superb stay. Staff were exceptional, meals were fabulous. I really enjoyed my stay and will visit again soon. Thank you HI Barnsley October 7, 2014
Rated 5.0 out of 5.0 by thank you. Overall my stay was very pleasant and relaxing thanks to all concerned. October 5, 2014
Rated 4.0 out of 5.0 by Staff excellent The staff are very friendly and accommodating, my only slight criticism was the shower has not powerful enough for my liking. Other than that my stay was excellent. September 19, 2014
Rated 5.0 out of 5.0 by Excellent The hotel is beautifully decorated and the rooms clean and comfortable as usual. I did not score high for sleep quality as I do not sleep very well wherever I am. We did not have time to use the swimming etc. but I'm sure they would be very good. The only niggle I would have is that at breakfast we were shown to a table by a young man and asked what drink we wanted. It was then up to us to figure out that it was self service. Luckily I have stayed at the chain before and knew what to do. September 17, 2014
Rated 4.0 out of 5.0 by great place to stay our honeymoon was spent in a really nice hotel with spa facilities we were able to relax in comfort September 12, 2014
Rated 5.0 out of 5.0 by Great service all round Very friendly staff. Our stay was very comfortable.Food was lovely. September 4, 2014
Rated 5.0 out of 5.0 by Great Wedding Venue Clean comfortable rooms- attentive staff- only drawback is that for a disabled person, their needs are not that well taken into consideration September 3, 2014
Rated 5.0 out of 5.0 by Excellent Accomodation enhanced by good food We spent 2 nights at this hotel and we were well looked after. We ate in the restaurant on the first night and had 2 breakfasts and the food was very nice. The second day we attended a wedding at the hotel and everything was again was very good. I had cause to point out the state of the ladies toilets due to guests that had been using the facilities because if you don't know about it you cannot fix it and the matter was resolved immediately and I was thanked for bringing it to the attention of the staff there September 2, 2014
Rated 2.0 out of 5.0 by Uncomfortable bed and noisey The bed was really uncomfortable, the mattress was soft and dipped in the middle. I could also hear a disco going on below me until about 1am, not a good nights sleep at all. I would not recommend you to anyone. September 2, 2014
Rated 4.0 out of 5.0 by Great place to stay We have now stayed twice at this hotel and would definitely recommend it to couples and families. Service, food and staff are all excellent, and it's great to have use of the Bannatynes pool and spa next door. One downfall - the beds, both times we have been disappointed. The mattresses seem old and 'dinted' and too soft. It's good to hear they are all being replaced - this will mean a 10 out of 10 when this happens. August 28, 2014
Rated 3.0 out of 5.0 by Very Busy Hotel, Not a good one for relaxing I found the hotel to be very busy hosting sometimes 2 weddings in one day so its not a hotel to come for a relaxing holiday. The bed was very comfortable and the bed linen was clean but the bathroom was not so great, no water pressure, the shower curtain was so mouldy, black and smelly it was terrible, how the cleaners could not see it amazes me, the smell alone was enough. The food for breakfast was nice though and most of the staff we found to be friendly apart from a few who, although efficient were very unfriendly. Free parking was great and free Wi Fi August 27, 2014
Rated 3.0 out of 5.0 by lovely experience Stayed for 2 nights whilst attending a wedding hotel was lovely room was amazing just the food in the Blake bar let the experience down but overall would definitely come back August 26, 2014
Rated 5.0 out of 5.0 by What can I say? Another great stay! Always a pleasure to be welcomed back here. Everyone in the hotel is fantastic, from the reception team to the restaurant and housekeepers. Nothing is too much to ask for. August 26, 2014
Rated 5.0 out of 5.0 by Good pit stop off the M1 Clean, good breakfast, friendly staff. Free use of gym next door. Mattress not great (unless you like a soft squidgy marshmellow!). August 21, 2014
Rated 3.0 out of 5.0 by Beautiful hotel but a bit of a let down in other depts. We booked online the night before. Primarily, I booked this hotel as it said there was a pool and I wanted our kids to have a good splash about after a long journey. This was going to make the journey longer but I felt that it was worth it. The following day I had a phone call from the hotel stating that the pool only allowed kids at certain times. This was a blow as the times did not coincide with the times we could use it. This should have been on the website and I hope this is rectified soon. Whilst on the phone I made sure that the hotel were aware that we needed a child's bed and a cot. I was assured that this was noted and would be waiting for us on our arrival. As we would have to arrive later now there wasn't a pool to entertain the kids, it was really important that we could just plop the kids straight to bed otherwise we would be looking at some very grumpy bunnies, the baby especially. On arrival the hotel looked amazing, we got parked right outside and the very friendly receptionist assured us that our room was ready with all the beds/cot in place. After lugging all our gear up to the room we found, to our amazement, only one double bed in the room. Ok, so it eventually got sorted out and the other bed and cot were put in our room, but by this time the kids were in bits, and we were left feeling not a little upset and really disappointed. Our baby took forever to get to sleep that night and we couldn't have had a less relaxing stay. Not sure what happened to lead to this mix up but it does make me to believe that the Holiday Inn really doesn't value kids and families as much as they say they do. We ordered room service which was another disappointment. The thing we ordered originally wasn't available so we went for the lamb curry (chef's special apparently!) . It was edible but the quality of the meat was not up to standard. Stringy and very fatty with little actual fleshy bits. For the price and the expectation it was certainly lacking. However, we were both pretty ravenous and would probably eaten roadkill by that time! I talked to the receptionist the next morning about the faff on with the beds and she was most apologetic. We had a lovely breakfast and then scooted off. It is a lovely, clean hotel with great staff, and, with the exception of the meal in our room, great food. I stay at Holiday Inns quite a lot and do so because I know that there is always a good standard waiting for me. This time I was let down, and so was my family. What with the pool, the food and the total disregard for my family's sleeping arrangements. I'm sure that this doesn't go the same for most other patrons and they have a great stay but you must put something in place to ensure that this doesn't happen again. Both my husband and I are IHG Club members too, so if it can happen to us... Oh, and get a pancake machine. We've experienced the wonder of them before at other Holiday Inns and they are superb! Sorry for the grimish review, another time I'm sure it would have been superb. August 15, 2014
Rated 5.0 out of 5.0 by Friendly staff Holiday Inn Barnsley is my first choice when visiting Yorkshire. Not only because of the accommodation but the main advantage on other hotels is the friendly and warm welcome & service provided. August 10, 2014
Rated 5.0 out of 5.0 by Great experiance. From the very start with Donna sorting out my booking, to Joanne checking me in, to Kat providing dinner in the restaurant, the service was exemplary. Thanks again - much appreciated :-) August 10, 2014
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