Rated 3.8 out of 5 by 56
Rated 3.0 out of 5.0 by magicmant Not one of the best in the IHG hotel chain
As an IHG Rewards Platinum Member, I always use a IHG hotel. But I must say that this one did not live up to it's standard, and one on the gulfcoast there too. The hotel needs to have an face lift to it. From the moment I walked in, I could see that stuff was old and not up to date. Don't really do b-fast, but the coffee wasn't hot or none available.
February 23, 2014
Rated 4.0 out of 5.0 by KMcCoop98 Lovely Stay in Biloxi
My son and I had a lovely stay at the Holiday Inn, in Biloxi. The staff was extremely friendly and accommodating. The room was comfortable, and met all the expectation, we have come to look forward to at Holiday Inns.
February 11, 2014
Rated 2.0 out of 5.0 by Tim from Kazoo Less than expected from IHG
As part of the IHG hotel chain, I expected quite a bit more in Biloxi. The hotel is in need of a facelift. The halls and room were worn and had seen better days. The shower bar in my room was about to fall off the wall. Two of the three ice makers I visited for ice did not work. The coffee pot wouldn't turn off so had to unplug it. There was no complimentory breakfast so ordered from the menu. The food was not what I expected and the complimentory breakfast was better at the IHG the previous morning. All in all, not a favorable impression. I am a loyal IHG memeber but would not stay here again.
February 5, 2014
Rated 5.0 out of 5.0 by RogerRabit Great place
I was only there for a day, but the staff left a bright impression. Everyone was so knowledgeable of the area and very helpful. My room was clean and bed was really comfortable.
January 31, 2014
Rated 5.0 out of 5.0 by Larry_ATX Ocean view suite upgrade
We arrived to check in and were warmly greeted by name by the manager on duty. He informed us that they had upgraded our room.
When we went up, they had given us a suite, overlooking the ocean, fantastic view. We asked for a recommendation for a seafood restaurant (even though there was one just across the street); he directed us to one a short walk away; and the food, drinks and service were outstanding. We'll definitely stay here again when passing through Biloxi.
January 30, 2014
Rated 3.0 out of 5.0 by gman8kw Comfortable Bed
The overall property was nice, but not what I am accustomed to at other Holiday Inn stays. The shower needed some attention, cosmetically and repairs. This wasn't the worst stay, but did need some TLC.
January 29, 2014
Rated 3.0 out of 5.0 by Pookybell 192 Close to the ocean was a good thing
The only good thing about our stay at this facility was that it was a good stop on the way to New Orleans and its proximity to the gulf.
The front desk staff seemed more interested ion reviewing their facebook accounts than observing people waiting to check in or out of seeking information regarding the surrounding area. Disengaged is what it is called, I think.
Rooms are what I come to expect, as far as cleanliness and comfort are concerned so that was not an issue at all. I am a loyalist when it comes to this brand of hotel or motel so staying here was not a problem, but was a little bit of a disappointment.
The facility seemed a bit tired and old and could use an uplift in and out. The restaurant was not as advertised and the staff there was not up to speed when it came to serving or ordering. The food quality begged improvement.
Updated evaluation instruments seem to be necessary when assessing staff competency and care for the people staying at this facility.
January 20, 2014
Rated 4.0 out of 5.0 by Mr Silk room clean and comfortable
this is a great hotel for a vacation or business.
the staff was great and very helpful.
the room was clean and the bed was very comfortable.
January 3, 2014