Rated 4.5 out of 5 by 77
Rated 5.0 out of 5.0 by Rachel05 Attentive Management
I have stayed at this hotel many times and generally always have a positive experience including clean rooms in good working order and friendly staff interactions. The last time I stayed, I had a few problems but Tamara, the manager at the hotel, personally responded to my concerns and made excellent efforts to make it right. I definitely appreciated her attentiveness to the situation. When I was in this time, I was able to meet her in person and thank her. She recognized my name right away even though it had been several weeks since my last stay. My most recent stay was pleasant and of the general caliber I have come to expect from this hotel.
I did encounter a small issue with the front desk staff person who checked me in this time around. She did not greet me as an IHG club member or offer my welcome package. Also, she only gave me the internet code for the first two days of my stay and initially failed to have my breakfast coupons ready. I figured she must have been new and possibly still training because I had not seen her before. She immediately took action when I reminded her of these things and my check-in was still quite speedy. So this was a small issue but it did not impact the quality of my stay.
February 26, 2014
Rated 5.0 out of 5.0 by Coop39 Wonderful Experience
Very accommodating to me and my family. Thank you for our stay.
February 26, 2014
Rated 4.0 out of 5.0 by Larry G Great Room
Wonderful room, really a suite. Had a small challenge with the air conditioner but solved it. Food was relatively poor.
February 24, 2014
Rated 5.0 out of 5.0 by slothmeyers A nice get away
We enjoyed our stay at the Holiday Inn in Boise. It was clean and comfortable. We had a good time at the pool and had a great workout in the exercise room.
February 19, 2014
Rated 4.0 out of 5.0 by mykingdom4coldwater Great to stay in a suite
It's nice to be able have the extra space to hang out.
February 12, 2014
Rated 5.0 out of 5.0 by AndrewSFO This is the definition of perfection within the Holiday Inn brand!
I'd say this was one of the best stays I've had. I was allowed to check in early. The front desk staff was fantastic. Offered room upgrade, offered beverage coupons and was extremely friendly.
The room was a fantastic layout as it's a very new (or at least newly remodeled property). I go to Boise often, but never stayed at the Holiday Inn they opened, and I'm glad I did.
Next time I go to Boise I will be back for sure. Kudos to the staff, the front desk was extremely friendly and efficient, housekeeping keeps the place sparkling and looking new, and management must maintain a really great atmosphere because everyone seems genuinely interested to be working there, and everyone is on the same page when it comes to excellent customer service! Thanks for the great stay!
February 11, 2014
Rated 5.0 out of 5.0 by Upper200 Great Hotel
The Boise Holiday Inn has a great staff that is always welcoming and accommodating. The rooms are quiet, comfortable and roomy. Wireless Internet is adequate, the gym and pool provided the opportunity for a varied workout.
February 8, 2014
Rated 5.0 out of 5.0 by blackfoot3 Great hotel
Overall we had a great stay at the hotel. Anything that we needed, all we had to do was ask and we were helped by a friendly staff. The rooms were great, comfortable, clean, quiet, and plenty of room. We stayed in one of the sweets, it was the perfect room for a multi-night stay, gave us plenty of room to spread out and relax. I believe that anyone would be happy with their stay at this hotel.
February 7, 2014