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Rated 4.3 out of 5 by 220 reviewers.
Rated 5.0 out of 5.0 by Outstanding Service I've been staying at the Holiday Inn in Carol Stream every month for over 3 years. I do this because of the courteous and friendly staff that always seem pleased to see me and many recognize me by name. They have been successful in retaining staff. They surprise me with occasional upgrades which is never requested which truly make me feel welcome and appreciated. I have stayed at some other surrounding hotels close to where my business transpires but always prefer the Holiday Inn - Carol Stream. As a "road warrior" I've learned it's not always about the facilities but more the people and culture. January 19, 2015
Rated 5.0 out of 5.0 by Great Experience My choice for a short visit to meet with my family prior to my travels down to Kansas City for business was a perfect match at this Holiday Inn selection. Breakfast and lunch at the restaurant was simply delicious for all. My suite was very accommodating and comfortable for a quick family reunion. Sleeping arrangements were very plush. I look forward to another stay at this location when I'm back in the area. I plan on visiting often; since, my family only lives a mile away from this Holiday Inn. January 7, 2015
Rated 5.0 out of 5.0 by Great and unexpected experience! The staff was over the top with their hospitality! The property makes it comfortable for family gatherings and "lounging" about the hotel. Alberto's is a solid restaurant, so you don't have to leave the property to dine of you don't want to! January 3, 2015
Rated 5.0 out of 5.0 by Visit to Chicago area The only down-side to my stay at this hotel is the single use coffee maker in the room. I would rather have a small pot of coffee than having to make a single cup each time I want coffee. January 2, 2015
Rated 2.0 out of 5.0 by Poorly designed bathrooms and cold pool We chose this hotel because of the indoor pool and it's closeness to our relatives. The bathrooms were unbelievably poorly designed. The toilets block the doors and the tub in all three rooms we were assigned. Plus, we had to reach four feet to the toilet paper rolls. One bathroom had dirty towels. We could hear people using the toilets in neighboring rooms. Two out of three refrigerators in the rooms malfunctioned, freezing our food and beverages. Worst the pool was COLD. What point is an indoor pool if it is not warm?! January 1, 2015
Rated 4.0 out of 5.0 by Comfortable Would like to see Black programs added to TV channel list BET or O would be nice. December 30, 2014
Rated 5.0 out of 5.0 by A delightful stay This has been a year of at least 6 months of time spent in the Carol Stream area for me. With this time I have spent all of it at the Holiday Inn. I would not only say that it has been a pleasurable stay, but one of the most comfortable stays that I have had in all of my years of travel. The restaurant attached, has a wonderful menu, and keep you well feed. The staff, has a wonderful and pleasurable attitude to work with, and will do anything to make your stay hospitable. Very clean and nicely run organization. December 23, 2014
Rated 4.0 out of 5.0 by Hotel was very well appointed in all areas ! We were there on Business and found all area to our liking expect the spa. The pool area was great but the spa was almost the same temp as the pool. The restaurant was great with a wide variety of food ! Over all stay went well ! December 22, 2014
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