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Rated 4.0 out of 5 by 318 reviewers.
Rated 3.0 out of 5.0 by Fair Fair hotel- fair experience - fair service - fair check in -- fair -- fair --- fair and this survey is too long !!! October 14, 2014
Rated 5.0 out of 5.0 by Great location. Fabulous views from restaurant. Perfect place, comfortable, easy to get to, leave your car there and take shuttle into town! Beds very comfortable. Will be staying here for my next visit to Charleston. October 13, 2014
Rated 5.0 out of 5.0 by great front desk adaptability and aplomb under duress front desk-Amanda martin- fantastic problem solver both mine and 2 other groups I was a spectator of. Smile never receded from her face, demeanor became calmer as these folks were losing their minds, and resolutions of my and other 2 groups' problems were better than the original reservation level. It's a hospitality industry I understand, but never have i observed empathy and alacrity of problem solving skills with such aplomb as Amanda provided those other couples as well as myself @ an earlier time. October 11, 2014
Rated 4.0 out of 5.0 by A/C not working The a/c was very loud. The staff was excellent and the view was great and the shuttle was nice to have. October 9, 2014
Rated 5.0 out of 5.0 by Great time experienced We were in Charleston and our stay at the Holiday Inn/Riverview was extremely wonderful. Staff, in particular Amanda Carter, made sure that we were satisfied at all time October 7, 2014
Rated 5.0 out of 5.0 by Comfortable, Clean Room with Spectacular View The room's accomodations were clean, comfortable and user friendly. The room in which we stayed was on the ninth floor and had a sliding glass door to a balcony with a view that is one of America's most striking and picturesque. A panorama stretched before us of a majestic river with marshlands, egrets and other waterfowl, and beyond, many bridges traversing the rivers and the harbor with the historic old city and all its many sights, marinas and waterside restaurants setting off the whole scene as its centerpiece! The only disappointment: the balcony door was locked barring entry; reason: the building's age (circa 1971). For such a grand location, Holiday Inn should simply revamp this property with larger functional balconies to take full advantage of what this property has to offer: beautiful memories and romantic interludes! October 2, 2014
Rated 5.0 out of 5.0 by Great View - Riverside Very friendly and attentive staff - IHG status recognized. Great location and beautiful views of Chas from room 809 and 14th floor. Property is a little on the tired side and needs updating; however, the value, staff and location more than make up for any issues and experience met my expectations. September 30, 2014
Rated 4.0 out of 5.0 by Great view and front desk service Nice place to stay. front desk stuff was super nice. Parking lot could use some attention and getting out is a challenge depending on the traffic. beds could be softer. There is only two elevators but they are pretty fast and keeps the people moving. The shuttle to town could use a little more times per day, every two hours is a long time to wait if you miss the first one. I will stay here again. September 29, 2014
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