Rated 4.2 out of 5 by 181
Rated 5.0 out of 5.0 by PaddyC A fantastic overnight stay.
Attending a wedding reception the holiday inn provided an excellent overnight bed for the night with a relaxing breakfast before our journey home
Although there were a few cobwebs visible in the room it was very comfortable and the staff were very friendly and helpful.
Restaurant for afternoon tea and breakfast was excellent.
July 28, 2015
Rated 1.0 out of 5.0 by Caroline150 Dirty rooms wont stay again
Stayed here for an it is on deal for two nights. On check in the first room was filthy. Dirty wet towel had been left on the floor, the carpet had clearly not been hovered, and the shower was still full of the previous guests hairs!
When reception was told of this they invited us back down so they could give us another room. Whilst waiting for this to happen one of the housekeeping staff made her unhappiness clear for all to hear when she approached the desk and said the room had been cleaned already!
The second room wasn't much better, dirty carpet, large bits of debris around the carpet, a very questionable stain on the chair, no shower curtain and toilet roll sticking out of the security hole in the door.
I then asked to speak to the duty manager who apologised and offered me to go back into my initial room which was now cleaned. With no other rooms available in the hotel this was our only choice. The room was better at that point but the following day our coffee cups and glasses in the room were not cleaned, the soap not replaced or the toilet roll topped up.
Dinner in the restaurant was average, certainly not what I had expected with a Marco Pierre White title attached to it and one particular waitress very brusk and unhelpful. When she brought the wrong wine she insisted the wine we had ordered was not available, this was not the case as one of the waiters kindly told us that several bottles were available in the bar.
Wont be visiting again that's for sure.
July 27, 2015
Rated 4.0 out of 5.0 by Gareth54 Generally good
The hotel is situated in lovely grounds and the rooms are lovely and clean. The only issue was with dinner when the wrong soup appeared and there were no specials on [apart from Sunday roast], unlike other holiday Inns
July 27, 2015
Rated 5.0 out of 5.0 by Ludwig1999 Hidden gem
Booked this hotel to break my journey to the north of Scotland. The hotel exceeded all my expectations. Very comfortable room, good food in the restaurant and friendly helpful staff. As an added bonus the hotel is set in a beautiful location. I would definitely stay again and have already recommended to some friends.
July 26, 2015
Rated 4.0 out of 5.0 by Chis McCulloch Poor househeeping
Good overall hotel. Friendly staff.Good value as we
on DBB with comp wine. Badle let down by the hotels housekeping, in other words room cleaning which was none existant during our five day stay.
July 25, 2015
Rated 5.0 out of 5.0 by police999 great room and view
thoroughly enjoyed our stay, although town centre was a bit run down, hotel location was excellent and easy access for day trips to other locations e,g, lake district, will certainly come back to this location and look at other locations with this hotel group,
July 22, 2015
Rated 5.0 out of 5.0 by alicia pai just what we needed
all wow, we are most grateful to Isabel P. at dining room who was of great assistance, but all the staff was fantastic (Alexandria at reception, beautiful smile, gracias!)
July 18, 2015
Rated 4.0 out of 5.0 by Groundsman nice people but some issues
Slightly mixed feelings about this hotel. I stayed on a Sunday night as i needed to be in Glasgow the next morning. Check in was really good but the room was a disappointment. There was no soap or shampoo etc just a random body lotion and the decor looked scruffy and tired already. This is in stark contrast to the public areas and the the surroundings which are lovely. The restaurant was a surprise as only a set menu was available. There was a slight hesitation among the servers to get me an alternative but in the end it was all fine.
Room rate was very competitive
July 17, 2015