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  • 1 888 HOLIDAY
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Rated 4.1 out of 5 by 129 reviewers.
Rated 4.0 out of 5.0 by STILL NOT QUITE RIGHT!! Love this place! Staff very friendly - rooms very good - views from west facing rooms are stunning - food good ..... but then .... housekeeping leaves something to be desired like non replenishment of toilet rolls and soft drinks, bed not properly made up.......and the restaurant desperately needs to invest in a plate warmer - nothing worse than a cold or barely warm plate for your full Scottish breakfast!!!!!! However this will not stop me booking in to this hotel which has only recently joined the IHG family. April 16, 2015
Rated 5.0 out of 5.0 by Hotel located in beautiful estate and close to the town This hotel is ideally suited for both business and pleasure. Great loctation with a short drive to the town centre. April 16, 2015
Rated 5.0 out of 5.0 by Amazing bed, Excellent Service! Our experience from start to finish was a most pleasurable one. The friendly attentive staff, wonderful clean room with the most amazingly huge comfortable bed. Bar/restaurant fantastic choice food was mmmmm!! The staff were all so friendly April 14, 2015
Rated 4.0 out of 5.0 A blend of old and new The hotel has two personalities; The accommodation block is just that - a modern featureless rectangle. The rest, Bar and Dining Room, is in a lovely gracious old building surrounded by University buildings. The Reception area is undistinguished and tiny and not at all what I expected from a Holiday Inn. It couldn't handle a group in double figures. First impressions are so vital and here there was a distinct feel of a budget hotel. The location is splendid with sweeping views across the Borders countryside. Staff were local and international and extremely pleasant and attentive and deserve particular commendation. Overall, value for money was excellent. March 31, 2015
Rated 5.0 out of 5.0 by Excellent. At last a big hotel chain in this part of North England and South West Scotland. Excellent all round, will stay in the future when passing through. The staff could't have been more polite and helpful, the location is very good with lovely scenery and plenty of walks. Food in the restaurant was excellent, only small thing was being late for breakfast the buffet food was just past its very best. Worth stopping at when travelling through Scotland. March 31, 2015
Rated 2.0 out of 5.0 by Biggest problem finding the place.... Really difficult to locate even with satnav. Phoned hotel several times, they couldnt hep us just gave a postcode. Found it by accident - we had called them an hour earlier when we had been less than 200m from them. So this put us in a bad frame of mind. The room though large enough was badly planned- in front of bed was a wardrobe - impossible to see TV ptrroperly.We had to temporarily move furniture! Man on reception didnt know breakfast times. Nothing like a holiday inn, the Tv screen even had another hotel chain on the welcome menu. The saving grace was the restaurant - the food was excellent; the service good. All faultless. Breakfast too was good. March 30, 2015
Rated 5.0 out of 5.0 by Overnight Stay Accommodation was excellent. Staff were pleasant and well mannered March 30, 2015
Rated 4.0 out of 5.0 by Business trip bonus Nice hotel in stunning grounds. Had to work in SE Scotland and needed a hotel in the area, what a nice surprise when I arrived at this modern clean friendly hotel in stunning grounds. March 30, 2015
  • 2015-04-17T13:52:26.913-05:00
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