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Rated 4.1 out of 5 by 193 reviewers.
Rated 5.0 out of 5.0 by 5 minutes from the Polar Express! Excellent stay for our trip to the Polar Express! 20 minutes from DRO. 5 minutes from the train depot. Kids eat free at the hotel restaurant. Spacious, clean, quiet rooms. Swimming pool, hot tub, and more. Friends, personable staff. All for a fantastic price. Thanks! December 11, 2014
Rated 5.0 out of 5.0 by BEST HOTEL IN DURANGO Was just how pictures showed. Very clean and staff was friendly. Third hotel we stayed in Durango and this was the best of all three. December 8, 2014
Rated 5.0 out of 5.0 by Great Hotel We were pleasantly surprised by the quality of the King Suite we stayed at in Durango Central. It was excellent! Our only issue is that we got the breakfast package but the restaurant only had one breakfast meal that they accepted. In my experience, this is weird. I don't think I would do this again. December 4, 2014
Rated 4.0 out of 5.0 by Good stay but restaurant was horrible Nice newer property as most holiday inns are.. But food in restaurant was hotel food served to you and not free... December 3, 2014
Rated 1.0 out of 5.0 by Nice Location, Bad service and housekeeping Was not given an upgraded room until I asked about it, The room given to us was way at end of hall and not very clean with dog hair everywhere, dog barking in next room that kept us up all night, no continental breakfast offered, hotel staff not professional just young kids from school that did not know much watching the hotel lobby TV and stayed on phone most of the night. tried calling down to front desk many times and phone was busy. Only one place to eat in hotel which is a grill, which is over priced with bad customer service as well. December 2, 2014
Rated 1.0 out of 5.0 by Poor internet Connection Stayed at the hotel for a period of time while working. The hotel internet went down on a Friday and never began working till the following week when the manager came back to work. Restaurant had horrible quality food. But was a nice hotel in Durango. December 2, 2014
Rated 5.0 out of 5.0 by Nice play to stay for youth sports team I am very appreciative of the staff's helpfulness and willing to accommodate a youth sports team during this stay. The kids enjoyed the pool, and the staff even let the kids run around an unused banquet room. November 26, 2014
Rated 5.0 out of 5.0 by Great Staff - Clean Space I have to disagree with a previous review that said everything was cheap. We found the hotel very nice and everything clean and well maintained. The front desk and restaurant staff were extremely friendly. The two women who were on staff when we checked in recommended a great restaurant in town (Carver's) where we ate Friday night. Saturday we enjoyed breakfast at HI's restaurant. Though the manager seemed a bit intense, both the hostess and the server were polite and attentive and the food delicious. We'll definitely be back for subsequent trips to Durango. Not everyone want to #or can) spend $300+ for a room but we found the hotel to be a good value. November 23, 2014
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