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Rated 4.2 out of 5 by 267 reviewers.
Rated 5.0 out of 5.0 Overall great hotel for short stay in Durango The front desk staff will take great care of your needs, the hotel is very new and clean, great service overall although the restaurant might leave you a little dissatisfied - good food and service is pretty good, not great. Quiet rooms, great beds, comfy rooms, not so great towels but overall, you will be pleased with your stay here. June 30, 2015
Rated 4.0 out of 5.0 Convenient and Comfortable Clean rooms, convenient. friendly staff. Continental breakfast would have been nice June 30, 2015
Rated 4.0 out of 5.0 by Poor A/C.....Great Everything Else The room, pool, restaurant, staff were all great experiences. Very friendly and useful. The A/C in my room did not work and just blew warm air. June 30, 2015
Rated 1.0 out of 5.0 by noisey room The connecting door didn't keep out TV noise out. Staff wasn't able to move me to another room. Please, please, I never want a connection room again and I would really prefer not having a handicap room unless staff asks me if it is okay. June 29, 2015
Rated 5.0 out of 5.0 by Great Location If you want to enjoy Durango your stay begins at the Holiday Inn. The people are friendly, the food is good and the surrounding countryside is amazing. Take your entire family for a wonderful getaway! June 28, 2015
Rated 5.0 out of 5.0 by Cool last night Headed back to Phoenix at 111 degrees so really loved the whole Durango stay! Wish we could have stayed longer to better enjoy the area. We got there in late afternoon without a reservation and got one of the last 2 rooms. Lobby is large and open and looked very nice. There is a business center on the first floor near desk. Accommodations were wonderful...clean, and comfortable. Our room had a refrigerator and that was appreciated. Room was on the first floor near the lobby but it was very quiet. New restaurant attached that is a sports bar, also. Good family place to eat. Had dinner and breakfast there. Prices are reasonable. That staff also very nice and efficient. Staff at hotel desk actually seemed to enjoy meeting customers. Efficient and friendly. People at the lobby desk thanked us for coming and also thanked us for staying there when we left. That means a lot. June 27, 2015
Rated 1.0 out of 5.0 by Unfriendly service My husband and I were there for our honeymoon but will not return here in the future. We had prepaid for 3 nights in a package and decided to stay another night. Well I would have figured they would have offered us a discount since we were staying anothe night and it was our honeymoon, but no we ended up paying more for one night than for the prepaid package. The front desk team were not friendly to us but extremely friendly with others staying at the hotel (business people). Not that I was expecting royal treatment, but it was our honeymoon. We were told to call for shuttle and they would be there to pick us up, well we did and ended up waiting almost 2 hours to be picked up from a place that was less than 5 minutes away. That's not how I would have treated honeymooners. I would have personally got in my own car and got them. I guess that's the Texas hospitality in me though. Had a wonderful stay at the holiday inn I'm Amarillo. The actually upgraded our room. June 27, 2015
Rated 5.0 out of 5.0 by great services The staff were so helpful and kind to us. The rooms were great and we will stay there again. The grounds were very nice and it was comfortable to sit outside in the evenings. The pool was great and we had a nice time there. The restaurant was great and food was very good.The staff was so nice. June 26, 2015
  • 2015-07-02T11:23:55.892-05:00
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