Rated 4.3 out of 5 by 358
Rated 4.0 out of 5.0 by Pitta62 Great Place
Fantastic experience Great easy to go out and around the downtown area Love it
November 21, 2015
Rated 5.0 out of 5.0 by Ruth1940 classy senior
Quiet, clean, roomy, really liked the bed, restaurant food and service
November 19, 2015
Rated 4.0 out of 5.0 by JonAdamC Restaurant
Restaurant had poor service and the food that we ordered was pre-cook steak and cooked completely wrong. The manager didn't take our steaks off the bill. The staff did not seem very well-trained. We decided to check it out in the morning all the tables were dirty and there was mass confusion in the restaurant for breakfast. So we decided not to try her luck the second time . I would recommend that IHG try something new other than a sports bar.
November 15, 2015
Rated 5.0 out of 5.0 by bill billokivich Great location and great service
View from the balcony was great and the walk into town was very nice so no need to take the shuttle if the weather is nice.The walk along the walking trail next to the river was beautiful. Nice clean hotel and friendly staff.
November 15, 2015
Rated 5.0 out of 5.0 by Anastasio Beaverhausen Staff makes the place
I stay at many hotels throughout the state and many are Holiday Inn Express locations but the staff makes the difference between a good stay and a place where you're made to feel like a king.
The girls at the front desk, so wish I could remember their names, are positive, entertaining, friendly and competent. I wish everyone I encountered in business has the customer service and personality of these young ladies.
The whole facility is impeccable, If I had to give one criticism point I felt like the food service on another occasion where I ate in the restaurant was slow for the few people there.
I'm also glad they don't punish the baby raccoons that come and occasionally visit the trash cans. Adorable and harmless.
Keep up the good work.
November 12, 2015
Rated 5.0 out of 5.0 by jhenolathe Nice hotel
The hotel was easy to find, incredibly clean and comfortable. Parking was always accessible. All of the staff was friendly. I would definitely stay here again. It was a great deal in the Durango area.
November 11, 2015
Rated 5.0 out of 5.0 by RoadWarrior76 Excellent Stay!
Great hotel! Nice, new, beautiful property. Staff was A+, front desk staff made you feel very welcome, inviting and at home. Room was modern, clean and comfortable.
November 10, 2015
Rated 5.0 out of 5.0 by Dancer9 Excellent staff makes for a great stay
We spent 5 nights at this hotel and we are more than pleased with everything about it. The front desk staff could not have been any more helpful. They answered our every question and did their best to help us accomplish everything we wanted to do. They suggested day trips, gave us excellent directions, helped us reach the pathway running all along the river and even took us downtown a couple of times; so we didn't have to move our vehicle. We slept very well and enjoyed the peace and quiet of this lovely hotel.
October 31, 2015