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Rated 4.1 out of 5 by 144 reviewers.
Rated 1.0 out of 5.0 by rooms and comfortable beds was not good, poor customer service, very rude, no professionalism, staff was not considerate of customers, December 16, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Friendly, helpful staff. Clean, quiet room with comfortable bed. Pets welcome. Good overall value. Would definitely stay here again. December 14, 2014
Rated 5.0 out of 5.0 by Excellent Service as Usual My husband and I have been coming down to Great Falls for the past several years to do our annual Xmas shopping after Black Friday. The staff go above and beyond in receiving and storing my parcels that I have sent to the hotel in advance of us arriving. The service at this hotel is excellent and I would highly recommend it. The food in the restaurant is exceptional and LOVE the mints! December 12, 2014
Rated 4.0 out of 5.0 by Overall great But.... This hotel was built during the craze for rooms overlooking pools. Unfortunately the smell of chlorine is pervasive in the area surrounding the pool on all four levels. Perhaps the ventilation system needs updating. On our next stay we will ask for a room away from the pool area. The lobby is beautiful but freezing cold. We were there in November and a storm had blown in. There is no heat between the two doors from the outside and every time they open for staff or clients, the wind blows in strongly. I felt sorry for the staff. They need to do something about the entrance. December 10, 2014
Rated 4.0 out of 5.0 by solid stay good place. Nice location. A little loud from street noise. December 5, 2014
Rated 5.0 out of 5.0 by Best Hotel in Great Falls The staff at this Holiday Inn are very nice, the hotel is clean, and comfortable. December 5, 2014
Rated 3.0 out of 5.0 by Would give five stars if the rooms were cheaper or you provide a complimentary breakfast I feel the rooms are pricey. If you were to provide a complimentary breakfast you would have more customers and better reviews. But I did have a good stay thanks December 4, 2014
Rated 5.0 out of 5.0 by staying at the Holiday Inn I have stayed at this hotel before but my 2 friends hadn't. I always enjoy staying there December 4, 2014
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