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Rated 3.9 out of 5 by 98 reviewers.
Rated 3.0 out of 5.0 by Overall evaluation of Hotel See review and it will explain the evaluation. Only 3 staff at the front desk was hospitible during the 3 week stay at the hotel; fitness room was in "ill repair." August 25, 2014
Rated 5.0 out of 5.0 by Yeehaaaaa Have stayed many times at this location and for 3 decades this property has managed to keep the high standards from the very beginning. It goes highly recommended. August 22, 2014
Rated 5.0 out of 5.0 by clean room Room was clean and spacious. Internet worked well. Bathroom was well stocked with towels and toiletries. Parking was convienent. August 22, 2014
Rated 3.0 out of 5.0 by Poor Front Desk Staff We stayed in several Holiday Inn & Holiday Inn Express in the past couple weeks, unfortunately the customer service specifically from the front desk staff at this location was bellow standard. The first agent I dealt with was incessantly chewing gum and rushed us through check in when we had questions about the property and where to eat were referred to the computer kiosk. When we still had questions we went back and dealt with the other agent who didn't look up from the computer and handed us a brochure that still didn't address our questions. Had to log on line from our room and get our own answers. Was also disappointed with the condition of the pool area, kids enjoyed the pool and slide but the surrounding were un kept with soiled towels and garbage surrounding the pool deck. Our bedroom was the one bright spot with a clean comfortable room for the evening. August 20, 2014
Rated 4.0 out of 5.0 by First Time in Great Falls Great place. Loved the decor and the bar had excellent food. August 19, 2014
Rated 3.0 out of 5.0 by Broken Appliances, Don't plan on staying an extra day. Upon arriving at the hotel we assumed to be in our room around 1 pm for the price of the room. Arrived and was told the room wouldn't be ready until 4-5 pm. No apologies, talked to as if there wasn't anything wrong with not knowing an accurate timeline on getting into the room. Called multiple times and finally was told we could now check in around 4:30 pm. Once we arrived back at the hotel, the line was about 10 clients deep. Took an additional 45 minutes to get checked in. Opened room door, the initial sweep of the room was pleasant. Very clean, smelled good. However, Ironing board was broken, bathroom fan didn't work. If you are a woman trying to get your hair done you know a bathroom without a fan is a nightmare. Beds were comfortable. However, this hotel is busy, so busy you cannot get another night if need be. Do not stay here if you plan on needing a possible extended stay. If you ask, you will be told "we can't do it." No sorry or possible alternative. August 19, 2014
Rated 5.0 out of 5.0 by Finally a stay for other than business.... Was nearing the end of a 5000 km motorcycling adventure and was tired of the other cheap nasty hotels and motels my mate booked so I decided to treat us and use my points on a night in my trusty Holiday Inn chain. We weren't at all disappointed. Great location, great hotel with the usual super friendly staff with exceptional room cleanliness. Amenities were fantastic and good food. Once again, well done. August 19, 2014
Rated 5.0 out of 5.0 by kids loved the pool and waterslide My two children enjoyed the pool and water slide. We enjoyed the hot tub as well. The first impression was amazing. The room key did not work right away but there was someone the to fix the issue promptly. August 17, 2014
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