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Rated 4.0 out of 5 by 113 reviewers.
Rated 5.0 out of 5.0 by comfortable beds and relaxing atmosphere Comfortable and relaxing rooms. inviting atmosphere. Helpful customer service September 24, 2014
Rated 5.0 out of 5.0 by 10th Ave Holiday Inn Great Falls MT I am always very pleased with my stay at this property. I am greeted by staff who remember me and are always friendly and courteous. Regan, Scott, Michael, Nathan and Michelle are always there to assist me in my check in and to be sure everything is perfect. the staff usually recognize me on the phone which only adds to the personal service they provide. The housekeeping does a great job keeping and maintaining the cleanliness of the rooms. The maintenance guys are always there to help with auto issues if you need a battery boost or cord to plug your vehicle up. When I bring my pet they are very helpful and the pet rooms are clean and odor free. The restaurant staff are great and the food is excellent tasting as well as moderately priced. I would highly recommend staying at this property if your ever in great falls Montana. I have had issues in the past with service in the casino and written letters to the manager. I was called personally and apologized to for my inconvenience. My last stay was much improved service from the casino staff so I am sure the manager has addressed the issues from my past experiences. September 23, 2014
Rated 5.0 out of 5.0 by Weekend Getaway We enjoyed the Holiday Inn very much. The only downfall was the service and food for breakfast and the kids running around late at night on the 2nd floor. Parents should be responsible for the kids. September 23, 2014
Rated 2.0 out of 5.0 by Dining Room staff is horrible Redhead in dining room was so rude that I will never go to this facility again. September 23, 2014
Rated 1.0 out of 5.0 by below average stay The front desk clerk didn't ask if we needed assistance. We were waiting for him to acknowledge us because we thought he may be doing something else. When we noticed it was his cell phone, we asked if we could get some help. His response "are you checking in." We got through that and went to the room. It was very warm in there. The A/C didn't work. I went down and talked to the same guy, he saw a bell boy and asked him to go check the A/C. After showing him where it was, we noticed the batteries were missing. He rounded up new batteries so the face plate came on. We set the A/C and left. When we came back to the room, it was very warm. We opened the window to the roaring of the fans on the roof and that's how we tried to sleep that night. We checked out the next morning and went to the Holiday Inn Express that was further away but was very comfortable. September 22, 2014
Rated 4.0 out of 5.0 by Great Beds and Pillows Overall the rooms are great. Customer service could be a bit better. September 22, 2014
Rated 5.0 out of 5.0 by Definitely recommend The staff is very friendly and responsive. The rooms are a good size and comfortable. The parking lot is fairly adequate, although it could use some repairs. September 18, 2014
Rated 5.0 out of 5.0 by Nice Had to stay several days and 3 different rooms due to a death in family. Scott is the best of the best at the Holiday inn in Great falls Montana. Mr. Scott made everything easy and went the extra mile to make sure our family was comfortable.. Couldn't be happier with stay due to Scott !! September 14, 2014
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