Rated 4.0 out of 5 by 102
Rated 5.0 out of 5.0 by Barhubby Dining
I found at the time I went to breakfast that the dining room was understaffed hence the lower rating..the one server on duty was running to keep up the service as there were several people in the dining room..she did a good job considering the circumstances .
September 13, 2014
Rated 5.0 out of 5.0 by cowgirl kit kat Good Value
We always stay here when visiting Great Falls; several times a year. We enjoy the convenience of the in house bar/restaurant and proximity to shopping. We recommend staying here when visiting Great Falls!
September 2, 2014
Rated 5.0 out of 5.0 by Thyme48 Good location, and great hotel
We were very happy with the Great Falls Holiday Inn. The room was clean, bed and pillows comfortable, striking entrance, and very appealing. It is close to the main downtown area, and restaurants
August 29, 2014
Rated 5.0 out of 5.0 by Fitzangel8 Awesome hotel!
The Holiday Inn in Great Falls provided excellent customer service and I am now a loyal customer are willing to refer their business to friends, family, and colleagues.
The front desk has a genuine desire to delight us. They provided us with the room that suited us and we felt so valued. We were very impressed by the cleanliness and the decor of the hotel. The beds were very comfortable and we had the well deserve sleep after a long day of shopping. We were so glad that the hotel was only a few minutes away from the mall. This is the only hotel we will stay when visiting Great Falls!
August 29, 2014
Rated 3.0 out of 5.0 by Orange Mopar Overall evaluation of Hotel
See review and it will explain the evaluation. Only 3 staff at the front desk was hospitible during the 3 week stay at the hotel; fitness room was in "ill repair."
August 25, 2014
Rated 5.0 out of 5.0 by Ward de Vlaamse Bard Yeehaaaaa
Have stayed many times at this location and for 3 decades this property has managed to keep the high standards from the very beginning.
It goes highly recommended.
August 22, 2014
Rated 5.0 out of 5.0 by live wire clean room
Room was clean and spacious. Internet worked well. Bathroom was well stocked with towels and toiletries. Parking was convienent.
August 22, 2014
Rated 3.0 out of 5.0 by WinnipegTraveler Poor Front Desk Staff
We stayed in several Holiday Inn & Holiday Inn Express in the past couple weeks, unfortunately the customer service specifically from the front desk staff at this location was bellow standard. The first agent I dealt with was incessantly chewing gum and rushed us through check in when we had questions about the property and where to eat were referred to the computer kiosk. When we still had questions we went back and dealt with the other agent who didn't look up from the computer and handed us a brochure that still didn't address our questions. Had to log on line from our room and get our own answers. Was also disappointed with the condition of the pool area, kids enjoyed the pool and slide but the surrounding were un kept with soiled towels and garbage surrounding the pool deck. Our bedroom was the one bright spot with a clean comfortable room for the evening.
August 20, 2014