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Rated 4.0 out of 5 by 205 reviewers.
Rated 5.0 out of 5.0 by Friendly reception staff A last minute stay with my partner turned out to be a perfect stay. When checking in the reception staff incredibly helpful, Lauren and John nothing was too much trouble, it is very hard to come across loyal and hard working staff this wil be one of the reasons why we will be returning to your hotel. Overall the experience was perfect! August 18, 2014
Rated 5.0 out of 5.0 by Brilliant Great stay, helpful staff bed very big but hard. Food was nice but there could have been more selection on the evening meal. Overall a good stay. August 17, 2014
Rated 5.0 out of 5.0 by Bar and TV The bar only had 3 types of beer, Lager,Guiness, Local Bitter. i would like to see more that just those 3 especially as local regions have several types of bitter. The Television in the rooms did not have any sports channels on the and also the BAR did not have any either would like to see at least 1 sports channel in the rooms August 12, 2014
Rated 4.0 out of 5.0 by Nice enough hotel This hotel is fine - we had an Executive Room so it was a good size with a big bed. No air-con though and so was too hot. Also, the fridge was illuminated and up on a shelf so we had to cover it with a towel at night to ensure the room was dark. The breakfast was average, I've had better and worse. The decor of the entire hotel is very outdated and it really needs modernising. The staff were all excellent. August 12, 2014
Rated 5.0 out of 5.0 by Excellent experience in all departments. Excellent staff on check in, fast and efficient. Excellent food, best steak yet in the UK! Good room and comfortable bed. Clean bathroom with excellent toiletries. Easy parking. Close to the centre of town and generally quiet throughout the hotel. Only downside is the room did not have an air conditioner. We will return to this hotel when next in the area. August 10, 2014
Rated 5.0 out of 5.0 by A great stay in Harrogate We visited to meet family. This happened to be at the same time as the Tour de France hit town. The hotel was very busy but the standard of service was excellent - smooth and considerate. The mix of business and leisure services served us well. The Bar menu is good and offers a more agreeable and active environment for Dinner than the restaurant. Parking is easy and the location is central. The Fitness Room is small but well equipped. We were disappointed to find that the swimming pool is not integral to the hotel but is located a 15 minutes' walk away. August 6, 2014
Rated 4.0 out of 5.0 by More attention to detail on cleanliness Woman's hair still in plug hole of bath, grime and dirty in bath tub .water stains on mirror, salad cream was out of date in sauce tray when ordering room service. All basic attention to detail. August 4, 2014
Rated 1.0 out of 5.0 by Shocker! Unfortunately hotel had no power all day so no lights, no air con on a very hot day, no drinks, no facility to shower. no TV etc! Was asked when I checked out if I enjoyed my stay! Asked about a refund but not forthcoming - very disappointing all round. Problems do occur and understand that but to still make the full charges really is poor in these circumstances in my opinion! July 29, 2014
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