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Rated 4.0 out of 5 by 220 reviewers.
Rated 5.0 out of 5.0 by Birthday treat in Harrogate We had stayed at holiday inn Harrogate before and enjoyed it. From the reception staff to the waiters all the staff were friendly.I am a coeliac and need a gluten free diet this was no problem we had a lovely evening meal and the breakfasts were great. We would definitely stay again thanks to everyone. August 29, 2014
Rated 4.0 out of 5.0 by Great, even greater but for the breakfast The room was quite large, the bed was very large, overall very clean and there was even a good view of Harrogate from ten floors up. They were particularly helpful at Reception in telling me all about the parking next door. But the breakfast reminded me of the scrums you at see at Twickenham, after they have put the ball in and it has collapsed. The tables were far to close together and there were far too many people for the area of the restaurant, even after they opened up an extra section at the side. The full hot breakfast was good including the black pudding, but the cold meat and cheese was poor. The coffee machine worked well and delivered what it said it would. ** But overall still four stars** August 29, 2014
Rated 4.0 out of 5.0 by Short break in Harrogate We had a fantastic break at the Holiday Inn in Harrogate. The location of the hotel was perfect - so many city / town hotels can be out of the way where you have to walk a long way or drive to the centre but this was ideal. Just a few minutes on foot August 29, 2014
Rated 1.0 out of 5.0 by Loyalty Counts for Nothing I have been a frequent patron of this hotel over many years and I have never been treated with such disregard as I have during this visit. The fact that I almost always stay at this hotel should speak volumes for what is usually a very enjoyable experience. On this occasion, upon arrival, I was told that the hotel was overbbooked due to some website errors on other booking websites (not verifiable). I had booked my room through the IHG website using my Loyalty Card account and paid for the room in full (non-refundable) well ahead of time (one week). Despite this I was moved to another lower standard hotel for my first night of two. This seems stupid to me, as another person stopping one night would have been inconvenienced less than we were stopping for two; having to change mid-way during our stay. I just wonder why I bothered booking through the IHG website as it doesn't give me any priority over other booking sites. Bottom line; I don't think that anyone on the Hotel staff gave a toss whether I was a Loyalty Club Card holder or not. I FEEL TOTALLY LET DOWN!!!!!!!! August 28, 2014
Rated 5.0 out of 5.0 by Excellent stay and extremely good staff. Family stay with 2 x exec rooms. Checking in lads were very helpful and friendly. The young lady behind the bar was also very friendly and helpful. Rooms very comfy and the beds were massive, great night sleep. Note......Check before going to the pool you can use, as when we turned up there was lane swimming only, so our kids (13 and 10) could not go in and the baby pool was tiny and obviously full of babies ! Not a problem we changed back into clothes and went up to Valley Park and spent a great few active hours there. Also on another day went to Ripley Castle and had a very enjoyable full day there too. August 28, 2014
Rated 4.0 out of 5.0 by Lovely Harrogate stay A lovely stay next to Harrogate town centre, Betty's and shops 5 minutes walk away. Hotel very clean up to date and with friendly helpfull staff. August 28, 2014
Rated 5.0 out of 5.0 by Great Location in Harrogage We had an excellent stay at the Holiday Inn Harrogate - love the location, so handy for shops August 28, 2014
Rated 5.0 out of 5.0 by comfortable we had a comfortable room & bed we would have liked a shower room because my wife is in a wheelchair we had a room opposite a the emergency exit of which we could go incase of fire for which the staff were very helpful thank you August 27, 2014
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