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Rated 4.0 out of 5 by 277 reviewers.
Rated 5.0 out of 5.0 by complimentary newspaper managed to chase it up first day but didn't manage to get one the second day November 24, 2014
Rated 1.0 out of 5.0 by Tired Holiday Inn Harrogate Not enough reception staff, room very tired, scuffs on walls, bed had a fabric strip across it that looked soiled, radiator only luke warm - oil heater provided. pillows lumpy and hard - even the 'soft' one, bathroom had mould around the shower area, sink had a slimy plug, the edges of the bathroom floor had discoloured marks from the mop, the worktop around the sink had encrusted residue of dirt. The room I had was next to a fire door in the corridor and it banged every time someone went through it. Oh I was able to hear my next door neighbour using the bathroom. The last straw was a knock on the door about 9am which was a male member of staff asking if he was able to commence cleaning!!!!!!!!!!!!!!!!!(whatever his definition is!) I had never stayed in a Holiday Inn and had an expectation it would be superior to P#####e I#n and T########e but they are both better on many levels, the cleanliness being top. I never complained in the morning as I didnt want to spend my time going through it all - I just wanted to get to my event. I took photographs to back my complaint up. November 24, 2014
Rated 3.0 out of 5.0 by Parking Parking the car was not an easy experience . We had to go to hotel lobby first to find out how to get in as entrance was closed. We then duly went to barrier, pushed intercom for assistance and barrier was lifted. However entrance into garage did not open and we were stuck with the barrier behind us now closed. We had to call back through intercom and eventually someone answered and opened garage door remotely. November 22, 2014
Rated 4.0 out of 5.0 by Short break in Harrogate Satisfied with room - clean. comfortable and as would expect from Holiday Inn. Breakfast a little drab and disappointing. November 20, 2014
Rated 4.0 out of 5.0 by Always reliable The Holiday-Inn brand is one you can trust and Harrogate lives up to this. It is not the first time we have stayed here and it won't be the last. Check in was hassle free as was checkout. Staff are pleasant and helpful and an added bonus this time was free parking. The quilt on the bed could have been a bit bigger I think it was double on kingsize but the room was toasty warm anyway. Plenty of tea and coffee supplies in room and more available at the desk if needed. Lovely fluffy white towels.Great stay as always. November 20, 2014
Rated 5.0 out of 5.0 by GREAT PLACE TO STAY Another great stay at the holiday inn, we visit every year on our weekend away, nothing is too much trouble, very competitive rates and a mega breakfast. Thank you Barry November 20, 2014
Rated 4.0 out of 5.0 by HOLIDAY INN HARROGATE Ideally located near the centre of Harrogate, next to the International Conference Centre. Attentive staff, comfortable rooms and good value. November 18, 2014
Rated 2.0 out of 5.0 by Bibles I have one major complaint there were no bibles in the bedrooms. The receptionist very kindly found a copy for me and said it was longer company policy to put bibles in the bedrooms. As I pointed out to her it does not cost the hotel anything to do this, bibles are provided free of charge by the Gideon Society. You are the first hotel in UK that I have stayed in where no bibles were provided in the bedrooms. My average visits to hotels in the course of a year is between 12 and 18. A delegate at the Soroptimist International Conference November 17, 2014
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