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Rated 3.9 out of 5 by 252 reviewers.
Rated 5.0 out of 5.0 by Great Location Location and easy access to everything. security was very good and I felt at ease. Fast check in and check out September 3, 2014
Rated 4.0 out of 5.0 by Great Location! Were visiting to attend a football game at NRG stadium. The location was awesome! The rooms were clean and comfortable, air conditioning cool, breakfast was good, and the front staff very nice. The only criticism was that the wireless internet service was very unreliable. The signal was very inconsistent making it difficult to sustain a signal frequently getting drop outs. This was very frustrating. If this would improve, would have given it an excellent rating. Thank you. September 2, 2014
Rated 3.0 out of 5.0 by Football weekend Hotel so not prepared for LSU fans Poorly managed; hotel lost thousands of dollars Restuarant should of been opened all day Saturday with food or a buffet. And make shift bar and t v Guests were looking for food and alcohol Brought their own and hung out in lobby due to over flow of bar Great location to reliant stadium and that's why hotel chosen by guests Stayed because of location ; out of town fans always looking for hotel that u don't have to worry about after game traffic Restuarant rarely opened and poorly staffed Only one good server; Susan Also rooms need major renovation and new furniture Our AC leaked the entire time on carpet ; big mess If major renovations and changes occur; will book again Hope these suggestions are helpful. September 1, 2014
Rated 5.0 out of 5.0 by Loved the Bed Room was quiet from outside distractions. I slept well. Elevators are fast. Everything is easy to get to in the hotel. August 31, 2014
Rated 4.0 out of 5.0 by Convenient with Good Location Overall an enjoyable stay with a comfortable room and convenient location. The pre-paid breakfast was a disappointment. We were expecting the usual buffet breakfast but there was only menu service. Restaurant staff could have been friendlier and more attentive. We are returning in a week but will be breakfasting elsewhere. August 30, 2014
Rated 1.0 out of 5.0 by Worst hotel experience imaginable My family and I frequently travel and have always felt like Holiday Inn had a reputation for being a reliable and clean place to stay. We were deeply disappointed in our stay at this facility. We reserved our stay at this hotel when attending a concert at the NRG Stadium. The only good thing about this hotel is it's proximity within walking distance of the stadium. After arriving at approximately 5 pm for a 7 pm concert we were told there were no rooms ready. We had reserved 2 rooms for 2 families of four with 2 beds in each room. Finally, after going to the dining room and waiting 1 1/2 hours to be served an inedible meal, we were told we would have to accept 2 rooms with a single king bed. Due to time constraints we did, but requested extra bedding so our children could sleep on the floor. This we never received, but were given several extra towels which we were forced to use as pillows and blankets. Breakfast the next morning was part of our package. After over 2 hours of waiting in the restaurant and only receiving part of our meals, we left to return to our room to check out. The room key did not work, again, and it required 3 trips up and down from the 10th floor to finally get checked out. Due to the massive line of angry hotel guests, we did not attempt to complain again to the front staff, and just fled the property. August 27, 2014
Rated 1.0 out of 5.0 by room every thing could be over looked if not the smell.so bad it would wake you up August 25, 2014
Rated 5.0 out of 5.0 by Perfect for Med Ctr visit! The hotel is conveniently located for anyone visiting the Texas Med Ctr. It is quiet and clean. Breakfast is a nice perk and the food, including room service is always good. Shuttle is convenient . August 25, 2014
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