Rated 3.8 out of 5 by 88
Rated 5.0 out of 5.0 by MikefromSeattle Great front desk people. Very welcoming, and efficient.
Been here several times. Always good service and facilities.
June 7, 2013
Rated 4.0 out of 5.0 by papabear48 Good experience, but noise level was a bit too high
First, let me say that the staff was excellent and most helpful with everything that we asked about. I would have rated the overall experience as excellent if only considering the staff.
What decreased my enthusiasm about the stay was that the noise level in the room was a bit higher than I would have thought it would be. I felt like I could hear conversations taking place in other rooms while standing inside my own room. Add to that the fact that there was a major soccer match at Reliant and the hotel had provided their lot as event parking and the noise level became even higher.
I had just stayed at the Crowne Plaza right down the street the week before and had no problem with noise. That had set the expectation for this week's stay.
June 6, 2013
Rated 4.0 out of 5.0 by FREDDYA FREDDYA
Had to wait in line to get into the parking lot. Owners were selling parking spots for the Reliant event that evening. Then had to drag my bags from the far end of the parking lot BECAUSE IT WAS FULL, THEN HAD TO RETURN TO MY CAR TO PLACE A PARKING PASS ON MY CAR BECAUSE THE DESK CLERK FORGOT TO GIVE IT TO ME WHEN I CHECKED IN.
WAS AFRAID NOT TO DO SO BECAUSE I WAS AFRAID THEY WOULD TOW MY CAR. ARE YOU RUNNING A HOTEL OR A PAID PARKING LOT......???????????????
June 6, 2013
Rated 5.0 out of 5.0 by RonO84 Excellent Experience
I highly recommend this inn. The rooms are comfortable and the location is great. The staff is excellent. The deskperson I dealt with upon arrival, Telisa, was outstanding. She made me feel welcome at the inn. She was helpful and friendly. She actually took a few minutes to just talk with me and not just get the check-in done as quickly as possible. I appreciate when someone does not just treat me as another face in the crowd and engages me in friendly conversation. That is not something that I normally encounter. Most people just go about the task at hand without treating the guest as a person. She is a credit to the inn and to the company.
May 29, 2013
Rated 5.0 out of 5.0 by LKS5 Personnel
The staff here are outstanding and always helpful and friendly. I go there every three months for medical checks and now recognize the staff. It is nice to see that they appear happy with their positions. They are always accommodating and go out of their way to make sure I get what I need.
May 26, 2013
Rated 5.0 out of 5.0 by MAPA Breakfast Buffet
For the price, the selection and quality was not there. The hotel is an excellent choice for events, but if you want a quality breakfast you must go out of the hotel to find it.
May 24, 2013
Rated 4.0 out of 5.0 by VA425 GREAT OVER ALL SERVICE
GREAT OVER ALL SERVICE. BUT UPSET ABOUT PAYING $5.49 FOR A INDIVIDUAL 4OZ ACTIVA YOGURT.
May 21, 2013
Rated 5.0 out of 5.0 by Neelie Very clean and comfortable
We have stayed at other hotels in Houston but this one has met our needs. We love the rooms and the service is very good. It is nice to stay at a hotel where you don't have to pay to park your vehicle on the grounds. Very friendly atmosphere. Just wish they would have more rooms with king beds. They go pretty quickly.
May 20, 2013