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Rated 4.1 out of 5 by 260 reviewers.
Rated 2.0 out of 5.0 Horrible service Service from front desk was very bad. They were rude and keep putting me off and not answering any questions I had. I checked out and checked right back into the same room and told them to leave my drinks alone, when I got into my room the drinks and refrigerator were gone and nobody knew anything about it. I asked for another refrigerator and they gave me a broken one then were rude when I asked for one that actually worked. This was the worst hotel I've ever stayed in. July 23, 2014
Rated 5.0 out of 5.0 by Good Hotel Unlike most Holiday Inns in the Houston area, this hotel had all of the amenities at no where near the outrageous prices of those other hotels. Plus, their free shuttle to the airport was on time and very efficient. Would stay here again. July 21, 2014
Rated 5.0 out of 5.0 by Nice overnight visit Very nice room, great outdoor pool and friendly staff! July 18, 2014
Rated 5.0 out of 5.0 by Great personel at checking in Never mey so helpful people before in any of the 65 countries i visited and lived in different hotels. July 15, 2014
Rated 4.0 out of 5.0 by July 9th 2014 Stay The hotel was nice for the money we spent. We stayed overnight to catch a flight early in the morning. I wasn't acknowledged as an IHG platinum member which was disappointing. Overall a decent hotel. July 13, 2014
Rated 5.0 out of 5.0 by Pleasant hotel for travelers This hotel is always clean and comfortable, close to the airport with excellent shuttle service. The restaurant's brunch is outstanding ... and the staff will even make accommodations for my gluten-free diet. We stay here every time we fly. One improvement that needs to be made is on the small shuttle van with the very high step-in -- a step-stool needs to be provided for those of us with short legs. It is really difficult to get on the van without major assistance -- my husband literally lifts me on. And the passage to back seats is very confined/tight/obstructed. Note that the other larger van has none of these limitations. July 12, 2014
Rated 5.0 out of 5.0 by Travel Review Great as always, keep up the good job, thank you. Food it is super, juicy hot. July 10, 2014
Rated 5.0 out of 5.0 by Friendly and efficient staff Everything went as planned. Last time I stayed I commented that the body lotion was sticky and imposible to get out of the hard tube. THIS HAS NOW BEEN CORRECTED! Well done. July 10, 2014
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