Rated 3.0 out of 5.0 by Daddy280 Not what I expected
I stayed here for 5 nights for business. The hallways are so long they reminded me of the hotel in the movie "The Shining". Didn't understand that after walking the length of the building and turning the corner that i would have to walk up stairs (only 4) to get to my room. That's a huge inconvenience after lugging your luggage the whole side of a building.
The first day i posted the do not disturb sign on my door. I returned to my room to discover housekeeping had entered and "cleaned" my room anyway. My 3rd morning at the hotel, I was looking for something and looked under my bed to discover a pair of children's underwear underneath my bed. I discovered other trash underneath the other bed in my room. The only other problem i had was that in my room i constantly felt as if i was being eaten by bugs.
May 22, 2013
Rated 5.0 out of 5.0 by Ken2 Desk Service
Anna at the desk is the greatest. Perfect service, easy check in.
May 18, 2013
Rated 1.0 out of 5.0 by Pholme Completely disappointed!
By far, my worst hotel stay this year. Impolite, indifferent staff with no concern for customer experience and satisfaction.
May 16, 2013
Rated 4.0 out of 5.0 by TravelerCD Best Choice when near IAH
Close to IAH Airport (5-15min) depending on traffic. Friendly staff, good restaurant with good morning buffet!!!.
Good Dinner dishes also.
May 15, 2013
Rated 5.0 out of 5.0 by MCBecky Recent Stay
I travel apx 60% of the time with my job and frequent Houston quite often. The staff at the Holiday Inn Houston-Intercontinental Arpt is without a doubt one of the best around! They are friendly, call me by name and welcome me with each visit. I checked in on Sunday and your security staff was thoughtful enough to bring me the luggage cart... brought it to my vehicle to help me transport my luggage in to the hotel! I've never been treated to such courtesy! Thanks for a GREAT place to stay and sure appreciate your staff making me feel at home...when I'm away from home!
May 15, 2013
Rated 5.0 out of 5.0 by TXPriorityClubMember Older building, but nicely updated
Room 515 was great. Spacious. Firm mattress. Choice of hard or soft pillows. Guest bag for Priority Club member on check in with bottled water, cookies, peanuts. Outstanding breakfast. Minor glitch: Towel hook on back of bathroom door had been pulled off, leaving a hole. No refrigerator although one was requested in advance. Walls a little thin. Could hear neighbor's TV.
May 7, 2013
Rated 2.0 out of 5.0 by Ron5 Airport Hotel
Only average for a Holiday Inn. Old and it shows. Only redeeming value is that it is close to the airport.
Internet was lousy to poor, but at least I could get e-mail.
The restaurant was a little better but slow service.
Next time, I'll look at alternatives.
May 7, 2013
Rated 4.0 out of 5.0 by arjaey Rooms not ready upon check in. Good Service
our rooms have been reserved for a few days before arrival at the hotel, upon check in there are no rooms available because the rooms are not cleaned yet, so we have to wait before we can have our rooms. My suggestion is that every time that anyone who had already checked out, the staff should prepare the rooms for the next guest in order that new guest can occupy the rooms and have a good rest from a long travel. That would be appreciated. Priority Members are recognized but there are no Complimentary Drinks or Some Nuts....
May 3, 2013