Rated 5.0 out of 5.0 by Ken2 Desk Service
Anna at the desk is the greatest. Perfect service, easy check in.
May 18, 2013
Rated 1.0 out of 5.0 by Pholme Completely disappointed!
By far, my worst hotel stay this year. Impolite, indifferent staff with no concern for customer experience and satisfaction.
May 16, 2013
Rated 4.0 out of 5.0 by TravelerCD Best Choice when near IAH
Close to IAH Airport (5-15min) depending on traffic. Friendly staff, good restaurant with good morning buffet!!!.
Good Dinner dishes also.
May 15, 2013
Rated 5.0 out of 5.0 by MCBecky Recent Stay
I travel apx 60% of the time with my job and frequent Houston quite often. The staff at the Holiday Inn Houston-Intercontinental Arpt is without a doubt one of the best around! They are friendly, call me by name and welcome me with each visit. I checked in on Sunday and your security staff was thoughtful enough to bring me the luggage cart... brought it to my vehicle to help me transport my luggage in to the hotel! I've never been treated to such courtesy! Thanks for a GREAT place to stay and sure appreciate your staff making me feel at home...when I'm away from home!
May 15, 2013
Rated 5.0 out of 5.0 by TXPriorityClubMember Older building, but nicely updated
Room 515 was great. Spacious. Firm mattress. Choice of hard or soft pillows. Guest bag for Priority Club member on check in with bottled water, cookies, peanuts. Outstanding breakfast. Minor glitch: Towel hook on back of bathroom door had been pulled off, leaving a hole. No refrigerator although one was requested in advance. Walls a little thin. Could hear neighbor's TV.
May 7, 2013
Rated 2.0 out of 5.0 by Ron5 Airport Hotel
Only average for a Holiday Inn. Old and it shows. Only redeeming value is that it is close to the airport.
Internet was lousy to poor, but at least I could get e-mail.
The restaurant was a little better but slow service.
Next time, I'll look at alternatives.
May 7, 2013
Rated 4.0 out of 5.0 by arjaey Rooms not ready upon check in. Good Service
our rooms have been reserved for a few days before arrival at the hotel, upon check in there are no rooms available because the rooms are not cleaned yet, so we have to wait before we can have our rooms. My suggestion is that every time that anyone who had already checked out, the staff should prepare the rooms for the next guest in order that new guest can occupy the rooms and have a good rest from a long travel. That would be appreciated. Priority Members are recognized but there are no Complimentary Drinks or Some Nuts....
May 3, 2013
Rated 5.0 out of 5.0 by HelenEl Great Experience
We had missed our connecting flight to Phoinix and had to stay in Houston overnight. The front desk person was extremely helpful, sent a shuttle to pick us from the airport and helped in every possible way. The room was clean and nice, breakfast was fabulous.
Great value.
Helen
April 22, 2013