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Rated 3.9 out of 5 by 547 reviewers.
Rated 5.0 out of 5.0 by good hotel great service and super quick shuttle to IAH. Decent sleep quality. The hotel is a bit outdated. November 23, 2015
Rated 5.0 out of 5.0 by Same excellent service as always As always the staff were very friendly and helpful. One of the girls at the front desk even remembered me from my last stay here...that was over 3 months ago. The common areas were clean as was my room. Exactly as I expected. Altho you would not realize it except for the signs and smell of new paint and carpeting, the hotel is undergoing a remodeling. The construction crews were courteous and polite even tho they were working as late as 8 p.m. While the portions at Good Eats Cafe have gotten smaller, the food is still a great value. The restaurant staff were also courteous and polite. The food and check were presented in a timely manner. In fact, the food was served much sooner than I thought it would be for both breakfast and dinner. Another great stay at the Holiday Inn Houston-InterContinental Airport. November 18, 2015
Rated 3.0 out of 5.0 by OK! For a quick overnight stay in transit its OK hotel November 18, 2015
Rated 5.0 out of 5.0 by Friendly helpful staff, with comfortable clean rooms We had a quick overnight stay, so we did not make full use of the facilities, but they did look good. Our room was clean and cheerful. Beds/pillows, very comfortable and we slept well. With the hotel renovating, yes some hallways were not as clean but these rooms were not in use, we made a wrong turn. It is expected that when renovating, these areas are less desirable but they were also not being used. I appreciated the fact that the rooms in our hallway were completed and clean!! There was no disruption with construction. We made a reservation to return. November 16, 2015
Rated 4.0 out of 5.0 by Efficient and polite staff. I found all the staff members I dealt with to be very courteous, well mannered and efficient. For such a busy hotel this was unexpected so well done to the staff and management. November 16, 2015
Rated 3.0 out of 5.0 by Not Up To IHG Standards This hotel is not up to the standards I expect from Holiday Inn. Location is in a less than pleasant area. Lighting outside needs improvement. Security appears to be an issue due to locked street access gates. November 13, 2015
Rated 1.0 out of 5.0 by Go to another room for morning shower, really No hot water in the morning. Wouldn't even bring me a key to another room. They wanted me to come down to desk to get a key to a empty room on 3rd floor to take my shower there. I was staying on the 5th floor. November 9, 2015
Rated 5.0 out of 5.0 by PaPa We stayed here because of an early flight and it is close to the airport and has a shuttle. November 9, 2015
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