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Rated 4.0 out of 5 by 358 reviewers.
Rated 5.0 out of 5.0 by Helped a Weary traveller Hotel was about 20 min from airport and shuttle service worked well. Also provided a shuttle to the shopping mall which helped since my luggage was damaged and had to be replaced. Be sure and book shuttle at front desk. There was a problem with not enough space for the amount of guests that wanted to use the service, Shuttle service, laundry availability and attached restaurant with complimentary breakfast helped add to the value of the price of the room Room was very comfortable with the exception of a noisy heating/air conditioner that was hard to set to a comfortable temp, Maybe was just me. Excellent place to rest up after a long holiday before catching the plane home. January 22, 2015
Rated 3.0 out of 5.0 by A Bit Disappointed I came into Houston for an overnight business dinner and stayed at the Holiday Inn by the airport. My first room smelled like mildew and gave me an instant headache. After about 20 minutes I was switched to a much better room. The blinds in both rooms didn't work and it was noisy with the A/C and outside. Only one side pulled up and it was hard to close them. The bed was very comfortable, the IHG welcome bags were really a nice touch and the staff was wonderful, from housekeeping to front desk to the restaurant bartender. Pamela at the front desk was the best and is a great asset to the hotel. Anna at the front desk was great too. The hotel just didn't feel clean especially in the common area (hallways especially), but the remodel is nice. Nice shampoos, granite, etc. January 19, 2015
Rated 5.0 out of 5.0 by Holiday Inn IAH Typical Holiday Inn, great food, service, staff, and ammenities. January 19, 2015
Rated 5.0 out of 5.0 by Excellent Stay My wife and I make it a point of staying here due to the value (am retired), very friendly and attentive staff and good food. We like the free shuttle and the friendly drivers (most of them). Grounds are well kept, security patrols are welcome. If I could make a recommendation; extend the shuttle hours as many people arrive near or past the midnight hour. January 17, 2015
Rated 5.0 out of 5.0 by Great stay while in Houston I did not have prior reservation, Walked in and asked if rooms were available. I was greeted by a very friendly Front Desk, easy and fast check-in. January 16, 2015
Rated 4.0 out of 5.0 by Near Airport, great staff. Staff is great! The complimentary shuttle from the airport is on timely manner. Great overall staff service. January 14, 2015
Rated 3.0 out of 5.0 by Mi estancia Mis comentarios son que el hotel presenta múltiples ventajas para el turismo o negocios ya que su accesibilidad es buena por la cercanía con el aeropuerto internacional y sin problemas de estacionamiento, también la atención del personal es excelente y su comida del restaurante deliciosa. Considero que para mejorar los servicios es necesario renovar las habitaciones, principalmente las camas porque sus colchones están deteriorados por su uso. De las almohadas, tollas y mantenimiento de baños no hay inconvenientes. Saludos. January 14, 2015
Rated 5.0 out of 5.0 by Another Great Stay! We stayed at this property last Christmas Eve, and also to attend a funeral this past year. The front desk staff is always friendly and courteous, and they always attempt to accommodate every request we make. The breakfast in the restaurant was tasty, and the waitstaff was very attentive and friendly there as well. It was a great stay as always. This is going to be our Christmas tradition from now on! January 5, 2015
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