 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property
Overall Experience 4.3
86%
Recommend This Property
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Best hotel
ByJenna2
July 31, 2022
Great place to stay, the room is spacious, pretty and neat.
Quiet air conditioning, comfortable bed
ByREVelyn
July 21, 2022
Having an airport shuttle was great. I only needed a rental car one day and by using the shuttle was able to limit my charge for the car to one day instead of the three days I was actually in Houston. The air conditioning was so quiet and I like the "white" noise so that was a plus for the hotel, but took some adjustment on my part. Food was good in the restaurant - the pork chop was about 2 inches thick, juicy and very tasty. Mashed potatoes lacked some flavor.
Comfortable bed and good food service
ByKostas49
July 20, 2022
The bed was comfortable, the room was clean and the hotel staff was polite and helpful
My stay was very enjoyable, from booking online to the friendly staff and knowledge of the surrounding area eateries was great.
ByLady in Red.
July 03, 2022
I would highly recommend IHG, my stay was great from the time I arrived to checking out. The staff was very welcoming, Brian was great and the staff around him was very friendly til the time I checked out. I will definitely book again.
Nice relaxing experience
ByMariyope
July 02, 2022
Everything plus more from the moment walking in the staff greeted with smiles. The room was plus and spacious with the cleaning standards I would have for myself.
Poor shuttle service on arrival
ByNallen67
June 30, 2022
Stay and park great for value however upon our return from our trip, the young lady that answered the phone was very rude. Had to call 3 times. Finally saw a shuttle for hotel and young man did not want to let us on because he didn’t have our name on his list. Shuttle was not full and we did get back to our vehicle. Again girl at front desk very very rude. Arrival 6/26 around 445pm
Will definitely book again. Very pleased.
ByNormyOTR
June 27, 2022
Overall a very pleasant and satisfying stay. Room was clean. Extra supplies provided efficiently. Fresh omelette was exceptional. Fruit was delish. Coffee was surprisingly tasty. Without a doubt will book again!! Thank you.
Comfortable
ByMichelleM418
June 25, 2022
The staff was very friendly, and the hotel was extremely clean. We enjoyed the comfort of the room as we are a family of four staying there. We will definitely recommend this hotel to all friends and family.
Easy freeway access
ByWendy5003
June 20, 2022
Great location friendly staff very close to airport with shuttle services
Clean room. Terrible shuttle communication
ByBBedoya
May 31, 2022
Room was clean. Price wasn’t outrageous. Breakfast was moderate. Setting the reservation via the phone took longer than I would’ve hoped. Speaking to a representative and finally getting into the shuttle took WAY longer than it should have (45-50 mins)
Comfortable Clean Hotel
ByBeargirl
May 31, 2022
This location is extremely convenient and clean! The beds were comfortable. All of the staff were kind and very welcoming. Even the breakfast was delicious. I would recommend friends and family to stay here.
Bring pillow and chromecast
Bymentc14
May 18, 2022
Arriving was horrible, but it is a hotel close to the airport. However, you think you would be staffed to move people along faster. Checking in, with a reservation, should never take an hour or more! The room was decent, but I have stayed at much better Holiday Inn for less price. The biggest problem with the room was the A/C unit making a loud bubbling sound every 5 to 10 minutes. The pillows were so flat you may as well lay your head on the mattress and there was nothing to watch and the television did not support casting, so I had to watch Hulu and Netflix from my phone the entire stay. Also, if you stay 2 nights at a hotel, shouldn't you get 2 vouchers for breakfast? Only had 1 for 2 nights. I love Holiday Inn hotels and will always stay when available, but c'mon...you MUST do better than this, please!