 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property
Overall Experience 3.9
79%
Recommend This Property
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Poor managers
Byblackthe cat
September 28, 2016
Not a bad hotel but check your bill as things change in a couple of hours.
Great Stay
Byhappycustomer444
September 28, 2016
Great location and great staff. Went above and beyond to make my husbands stay a great one!
Room - Standard Single Occupancy
ByDPatil
September 26, 2016
The hotel room were adequate, clean and maintained to satisfy the needs and requirements, the best thing was the breakfast.
I enjoyed my stay there in Holiday Inn.
Great Service
ByCampbell MD
September 25, 2016
Overall this is a very nice hotel with very attentive staff.
50th Birthday Party
ByChamp55
September 15, 2016
We enjoyed our stay!! The beds were comfortable. The banquet hall was BEAUTIFUL!! Yes, we would choose to spend more nights at this hotel!!
Holiday Inn
ByTraveller10lat
September 14, 2016
I spent one night at the Holiday Inn on route to another destination . The Hotel is located in a convenient spot. It is however getting very old and in need of an upgrade. The restaurant area was quite nice and the staff there very friendly
Nice night stay.
ByJaviF09
September 12, 2016
I stayed at the Holiday Inn Houston-InterContinental Arpt. Really enjoyed my stay. Check in was very simple, staff was cordial. Overall hotel was very clean. I have no complaints whatsoever!
Definitely not my best experience
ByBrenBrenD84
September 06, 2016
I want to think that this is an outlier. I have always had great experiences with Holiday Inn hotels. This hotel was just dirty.
Nice over-night stay
ByOver Easy
September 06, 2016
I've stayed at this Holiday Inn a few times and I've always had pleasant stays. The rooms are comfortable, clean and quiet. The staff is always welcoming and helpful. Finally, the restaurant "Good Eats" is a great place for a meal and very affordable. I'd happily stay at this property again. My only problem was that the internet connection in my room was so slow it just didn't work so I had to rely on my data. Fortunately, Daijon at the front desk was very apologetic and offered me compensation, which I thought was a very nice gesture.
COMMENTS
ByJACKSON WELLINGTON
August 30, 2016
I ENJOYED MY STAY AT THIS HOTEL AND THOUGHT EXCELLENT VALUE FOR MONEY.
STAFF WONDERFUL AND MOST HELP FULL AND FRIENDLY.
TWO REASONS THAT MAY DETER ME FROM STAYING HERE AGAIN WERE.
FIRSTLY.
VERY POOR LIGHTING IN BOTH BEDROOMS AND BATHROOMS MADE CONTENTS OF PERSONAL LUGGAGE ITEMS HARD TO SEE.
SECONDLY.
VERY DISAPPOINTED THAT NO ESPRESSO COFFEE AVAILABLE AT THIS HOTEL
AS INTERNATIONAL TRAVELER'S REQUIRE THIS.
ON ASKING STAFF WHY NO ESPRESSO COFFEE AVAILABLE WAS ADVISED IHG HEAD OFFICE NOT INTERESTED IN SUPPLYING AFTER REPEATED REQUESTS
Tough day in Houston remedied by Michael
ByJMBUG1957
August 26, 2016
As anybody living or working in Houston knows, by the end of your day, you're ready to relax. I arrived at the Holiday Inn Houston Intercontinental after one of these days. Traffic was at a crawl and I was simply glad to get out of the car. Once I tried to check in however, I found that my reservation was actually for a different IHG location. Desk Clerk Michael sensed my disappointment in having to get back into traffic. He offered to call the other location, cancel my reservation and offered me the same rate at his hotel. I do not know if this was because of my Spire status or simply the philosophy of hotel management and their entire staff. Without exception, every employee that I came across greeted me leading me to believe that the service level actually had nothing to do with my Spire status but, was simply the practice of every employee. Obviously, I stay at many IHG properties but, will certainly add this location to my favorites.
Close to airport but old
ByTXtootsie
August 26, 2016
This is a very dated hotel. There was a hole in the outside cover when I drove up. The room was old looking but clean. Too much furniture in it too.
The restaurant was adequate for hotel food and the meeting room was quiet.
The best things about this hotel are it's proximity to the airport and excellent staff.