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Rated 4.0 out of 5 by 212 reviewers.
Rated 5.0 out of 5.0 by Great service Modern, new hotel with friendly staff. Easy access to freeway and local restaurants. February 3, 2016
Rated 4.0 out of 5.0 by Impressed I have never been a Holiday Inn fan, but this last minute trip to see our son off to Korea brought an opportunity to rethink my view of the chain. We had to fly into Dallas Love and drive down - a treacherous feat considering we worked all day, landed at 2330, and ran into a construction induced traffic jam at 0130 - leavin us without access to our usual hotel. Exhausted, we found ourselves chancing the neighboring Holiday Inn (at 0300, all you want is a bed to get some rest!) The room was okay, water pressure was great, and when we went to check out we were told that, due to the late check in, we were not scheduled to check out until the next day (?!). The young lady at the desk set us back up and we were able to stay in the hotel for two nights on the charge of one! This is not something that I have ever experienced - and I am a usual late check in kind of traveler. The young lady did not have to tell us and we could have paid for another entire night at some hotel. So thankful for her honest integrity! I will definitely rethink my options when looking at hotel options - at least here in Killeen/Ft. Hood! January 30, 2016
Rated 3.0 out of 5.0 Bathroom Water pressure was very low mainly on hot. Could not adjust the shower head. The exhaust fan did not work at all. Besides that everything else was good. Bartender makes really strong drinks and give great service. January 28, 2016
Rated 4.0 out of 5.0 by Nice clean place Hotel is very nice. However, I was extremely discouraged that there is absolutely NO complimentary breakfast. Not a bagel, not a banana, nothing. I dont have time, nor want to make the time to sit down and be waited on in the mornings before a long day. I like to be able to have coffee, grab a very quick bite, and get started. The only option was either a sit down breakfast, or a $10 buffet. I don't have time for that. Something different would be nice, even if it is just a small cereal dispenser, or bagels or something to cater to people in a hurry to get their day started. January 21, 2016
Rated 5.0 out of 5.0 by Consistent quality I have lost count of the number of stays at the hotel in the past 6 months. All aspects of my stays have been consistent from stay to stay with never a disappointing surprise. January 19, 2016
Rated 3.0 out of 5.0 by My stay Never given a welcome package or asked if I want point or welcome package. Never recognized as a platinum member. January 15, 2016
Rated 5.0 out of 5.0 by Business Stop Excellant hotel. Comfortable, quiet rooms. Professional and helpful staff. I use the hotel every time I am in the area. It's the best December 10, 2015
Rated 5.0 out of 5.0 by Great Stay From check in to check out I was treated like a guest rather than just another customer. Excellent front desk staff, they obviously enjoy working at this holiday inn. In fact, every staff member I met during my stay was smiling and asked if they could assist with anything. Bar/wait staff were excellent and the food was great. The room was very clean and comfortable, pool/hot tub area was clean and the exercise area was very clean. Absolute superb effort by this hotel staff and certainly worthy of emulation by other hotels. This should be your first choice when staying in the Killeen area. December 6, 2015
  • 2016-02-07 T12:37:34.658-06:00
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