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Rated 3.9 out of 5 by 186 reviewers.
Rated 5.0 out of 5.0 by Great Staff and Overall High Quality Accommodations Excellent stay at this hotel. Staff treated me with care and concern. I will return to this hotel when I travel out there again. August 24, 2015
Rated 5.0 out of 5.0 by Great Service Enjoyed stay and will return again in near future... August 11, 2015
Rated 5.0 out of 5.0 by Excellence as usual I almost always stay at Holiday Inn. I am accustomed to the this level of service, and not disappointed here. August 3, 2015
Rated 5.0 out of 5.0 by Good hotel The hotel has the standard room configuration meaning the beds were comfortable and air conditioning was quiet and working well. Excellent water pressure and great shower head. The pool area is done nicely with 3 cabanas and additional deck chairs. Did not use any of the other amenities. As an IHG member I was disappointed to find that all my membership gets me is $1 off on breakfast. Did not have breakfast there. The room started to show signs of wear and tear. Non working outlets, paint scratched, small stains in carpet, wear on the chair. As others have noted housekeeping either doesn't have enough time to do an excellent job or they do not care. The whole time there was a staple stuck in the carpet right by the bed. One day the room was not cleaned after I asked them to come back later. All they did was make the bed. When I got coffee and towel replacements at 11:00 pm at the front desk I ran into another guest whose room also had not been serviced that day. It also would be nice if Holiday Inn in general could move the coffee maker out of the bathroom July 16, 2015
Rated 5.0 out of 5.0 by Great hotel with great staff........highly recommend! We were in Killeen visiting my son at Ft Hood. The staff was pleasant and very professional. I was thanked for being a rewards members and was told that if we needed anything to let them know. The room large and very comfortable, my son decided to stay with us so we had them bring in a roll away bed. It was a very quiet hotel. If I had anything negative to say it would be that the carpet could have been cleaned as well as the furniture, their were several noticeable spots on both. We stayed in 4 different IHG hotels during this trip and had good experiences at 3 of the 4, I am happy to say this was definitely one of the 3. I will stay here again and would recommend it to anyone visiting the area. July 7, 2015
Rated 5.0 out of 5.0 by First Of Many Future Visits I had been on the road for almost two weeks when I showed up here. I was looking for a clean, quiet property, close to Fort Hood. I will always choose a Holiday Inn first because of consistency and quality. I was greeted by a very nice young woman at the desk and was quickly checked into my room. Not necessarily a common experience, but consistent with almost every Holiday Inn property where I've stayed. July 7, 2015
Rated 3.0 out of 5.0 by Nice room - terrible restaurant The room and all the other facilities were great with the glaring exception of the restaurant. I met some friends there and had planned to have supper in the hotel restaurant. When they arrived we ordered drinks and a snack (chicken strips) for the children. When the drinks arrived we ordered our dinners. At that time there were two other patrons, both sitting at the bar. We waited an hour for our meals to come including the initial order of chicken strips. I finally asked the bartender to cancel our order, paid her for the drinks and we left for another restaurant. When we left there were four gents at the bar all of them eating dinners!! Then bartender said that the cook was all by herself and that was the reason it was taking so long. Really??? July 2, 2015
Rated 4.0 out of 5.0 by Holiday Inn Killeen - Ft Hood -- Recommended Overall experience was good, the staff were very courteous! I would recommend staying here when visiting Killeen, TX. June 29, 2015
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