Rated 4.0 out of 5 by 242
Rated 3.0 out of 5.0 by Andrew4718 good experience except for internet
above average hotel with below average internet. TV service was good but out one day. When I called the front desk about internet they said their guy was not in but would leave him a message. Internet never got better. Water temp was good most days but 2 of 10 days had cool to cold water in the morning around 9am..
June 20, 2016
Rated 4.0 out of 5.0 by Okie-Colbert Great Check in Staff Great rooms
Good overall experience, would recommend for a nice comfortable stay with a nice TV, Pool and clean rooms.
June 10, 2016
Rated 2.0 out of 5.0 by AJ082277 great staff, horrible hotel
this hotel is in a bad area, far from the airport but next to a ghetto; homeless people asked for money and rides, laundry facility was broken and we were sent to an adjacent hotel to wash our clothes, there were stains on my bed, coffee maker was kept in the bathroom (yuk). noisy outside and the beds weren't very nice nor was the room sufficiently dark. great staff and a competitive rate, but all in all don't stay here or in this area.
June 10, 2016
Rated 1.0 out of 5.0 by Disappointed5555 condition of room was very poor
The condition of the room was very poor. The headboard and the chair were badly damaged. The carpet was water damaged and stained, the lamp shades had water damage, the bathtub had mildew on it. The breakfast buffet was inadequate with very limited choices.
June 8, 2016
Rated 2.0 out of 5.0 by Not a Happy Custumer 25th Anniversary and A Honeymoon To Forget
My Wife and I renewed our wedding vows and choose Holiday Inn due to the great experiences we have had in the past at different hotels across Texas and the Country But Not This Time, Not In This Hotel. To start off we walked in and for the price, I feel I over paid for the room. The bathroom have mold building up in there for a very long time and mildew from the floor up the wall back into the tub. I have pictures and only wish I could post them as a proof. The last nite as we are getting ready to relax around 11:19pm , the head board fell off the wall and onto the bed. Called front desk who in the beginning was very polite, to informed about the issue she said she would call maintenance right away. A few minutes later I called to follow up on the issue and she said maintenance was nowhere to be found, there was nothing She could do, and no other rooms available. Needless to mention I told the front desk we were going to remove the headboard and place it somewhere safe and they can deal with the issue in the morning when we checked out. Found a way to add the photos. The purpose to use as a proof not to harm the reputation of the Holiday Inn Registered name.
June 7, 2016
Rated 4.0 out of 5.0 by bcan3522 Top Staff
I recommend this hotel to anyone looking for a good price, clean room and a professional and friendly staff.
June 3, 2016
Rated 5.0 out of 5.0 by Masters63 Great value
Clean common areas inside and out. Courteous and attentive staff.
June 2, 2016
Rated 5.0 out of 5.0 by lemster49 GREAT HOTEL!!!
Great hotel! The rooms are very clean and have modern furnishings! I would stay at this hotel again the next time I am in Killeen on business or pleasure!
May 24, 2016