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Rated 4.5 out of 5 by 675 reviewers.
Rated 5.0 out of 5.0 by Great location and service Fantastic hotel located very close to attractions. October 27, 2014
Rated 3.0 out of 5.0 by Average at best The quality of the finishes and the price that one must pay to stay at this hotel does not match up. I guess it really is ALL ABOUT LOCATION. Due to the fact that this hotel is located on the doorstep of downtown disney, they believe they can charge a higher rate for subpar finishes and amenities than the properties that are surrounding them. October 27, 2014
Rated 5.0 out of 5.0 by perfect hotel for visiting Disney perfect hotel for visiting Disney. verry good bus conection to WDW October 27, 2014
Rated 5.0 out of 5.0 by Parking attendants The parking attendants during my stay were overly helpful and friendly...even remembered my name. Can't remember having such a great experience with them and overall! October 26, 2014
Rated 2.0 out of 5.0 by Very dissappointed I came to my room on the a Tuesday morning at 1am exhausted. Came to my room to find a washcloth and towel that had bee used on the sink. Used hand soap in the dish on the sink. Used soap and half empty shampoo in the shower. Trash in the bathroom can and bedroom area. That moring at 7am I bring all the evidence of an uncleaned room to the front desk. I receive an apology but not one person came to me from management to apologize. Upon check out I report this again to the front desk. I received an email while in flight for reward points. Are you kidding me? Do you really think I would stay in your establishment after this type of treatment. You were way off base on this one and I am unhappy customer. Holiday Inn points will go unused! October 26, 2014
Rated 4.0 out of 5.0 by Overall hospitality The dining room staff were good at meal times. The housekeeping staff maintained a clean room. The overall experience was good. We recommend this Holiday Inn and will consider staying here on future visits to Disney World. October 23, 2014
Rated 5.0 out of 5.0 by Great hotel, good location We have stayed at this hotel many times, and will stay many more. I can recommend this hotel to be a home away from home, all staff are friendly and genuinely interested in your welfare. It starts with the car valets who greet you on arrival and set the tone, so well done to Alex(nice to see you back), Paul, Shawn, Chris and Jay. Continues to front desk Darrell, Vika, and bar staff Tariq and Souad. Behind these is an army of unnamable people from housekeeping, maintenance and back office all of whom are trying to ensure your stay is memorable. The location is excellent, with free transport to Disney, or a short walk to the Marketplace 9 (about ten minutes) or about fifteen minutes in the opposite direction to Crossroads with a good choice of alternative restaurants. October 22, 2014
Rated 4.0 out of 5.0 by Great Stay Great Stay, Walked to Downtown Disney. Clean and comfortable October 21, 2014
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