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Rated 4.5 out of 5 by 438 reviewers.
Rated 5.0 out of 5.0 by Great We were in town for the princess half marathon and had a wonderful stay. The hotel was close to everything, clean, and had excellent service. will stay again February 27, 2014
Rated 5.0 out of 5.0 by Great hotel, staff and all around nice stay! Th hotel is very inviting. Starting from the parking and the valet personnel, the lobby is bright and relaxing as you arrive. The check in desk staff were very pleasant. The room was very clean, beds extremely comfortable, the bathroom good size, nice shower/tub. Room was good sized, nice views. The pool area, patio etc. was large and very relaxing. One staff member that went out of his way to help me with my reservation was Spencer. I will definitely recommend the Holiday Inn at Downtown Disney, Hotel Plaza Blvd, Lake Buena Vista, FL. to my friends & plan on returning next year. February 26, 2014
Rated 5.0 out of 5.0 by Very friendly staff and great service We had a great stay at the Holiday Inn Lake Bueno Vista. Front Desk was very friendly, manager in the dining area, funny and pleasant. All staff were great, wonderful service. Paul at the valet and front of hotel, very accomadating and friendly. Would definately stay again. February 25, 2014
Rated 4.0 out of 5.0 by Exellent for the value, just don't use the restaurant. The Pros: Excellent Hotel if you have children, which nearly everyone will because of Disney World 1) Amenities: fridge, coffee, breakfast buffet 2) Price - we stayed for 5 nights, cheaper than 1 night at one of the Disney resorts 3) Rooms were nice - only once heard our neighbors, and that was a standard disney 2yr-old meltdown. no blame on the hotel there. 4) Disney store on premise - you can buy tickets at the hotel. Note: it's not a resort, so you don't get to pre-book the fast passes (what a terrible new fast pass system) The cons: 1) It takes 45 minutes (25 shuttle +15 disney transport) to get to Magic Kingdom if you use the shuttle 2) The restaurant was a miserable experience. Mind you, nearly everyone at this hotel will have children. There is no excuse for it to take 20 minutes to get milk and juice. And another 40 to get food. It was over an hour before we had food on our table. February 24, 2014
Rated 2.0 out of 5.0 by Unable to help.... I am a IHG platinum elite member and after I made my reservation through IHG they recommended that I call the hotel to get my two rooms adjoining or in very close proximity. IHG also recommended that when talking to the hotel we request a room with a fireworks view. This could be available since I am a platinum elite member. I immediately called the hotel to set this up. When I talked to the hotel they were very helpful in setting this up, until I got there and the rooms were 3 hallways about and only one room had a partial view of the fireworks. I choose to stay in IHG hotels for business approximately 150-200 days a year and right now I am not sure I will choose to stay with them again. This was not how I expected to be treated as a platinum elite member. February 24, 2014
Rated 4.0 out of 5.0 by Overall a Good Experience Only problems we had were: 1) Room's voice mail light was flashing and no one could ever successfully assist us in accessing the voice mail (and thus clear out the light). 2) The underside of the rim of the sink in the bathroom was very dirty - couldn't see unless you bent down to get something. 3) Didn't eat breakfast buffet due to price $18.95. Everything else was fine. Drove to Disney; didn't use their shuttle service. Convenient for that. Didn't have much noise off I-4 as others have complained, but room was 90 degrees away from interstate. February 24, 2014
Rated 4.0 out of 5.0 by Disney Holiday Hotel was clean and the staff were excellent. Good location only a 5 minute walk from Downtown Disney and close to the I4. Everyone was smiling and were willing to help if asked. The only suggestion is to include parking in the room rate as the extra $10 per day for self parking was excessive. Overall we would stay there again. February 23, 2014
Rated 1.0 out of 5.0 by No hot water but they did give me deodorant This was one of the worst hotel experiences I have ever had. The first morning the broiler went out and I had a cold shower. After that, there were only two mornings that I had hot water. The hotel management's solution was for me to get up an hour earlier! The internet was very spotty. I spent an hour on the phone with IT support and told that I'd have to change rooms if I wanted internet! This of course wasn't possible because they were full. My room faced the freeway and so even though I was on the fourteenth floor it was very noisy all night long. Also two mornings I did not receive the requested wake up calls. The hotel did deduct two nights from my bill, but given a choice, I will not stay here again. February 23, 2014
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