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Rated 4.2 out of 5 by 83 reviewers.
Rated 4.0 out of 5.0 by Good service, pool problems Front desk staff were incredibly friendly and helpful, but the pool staff were not around when first entering the waterpark. Also the wave pool was not working and the kiddie pool was not turned until I specifically requested it. August 18, 2014
Rated 5.0 out of 5.0 Wonderful cozy friendly fun place to stay we so enjoyed our stay with was a nice quite place for older folks like us but family friendly with plenty to husband (65yrs.) used the water slide and the hot tub and quite enjoyed hisself.....the staff was welcoming and the housekeeping staff had everything all tidy every day so nice ....we enjoyed the food at the resturant also very good and the humor on the walls was very special August 14, 2014
Rated 5.0 out of 5.0 by Very Nice Hotel Everything was first class. We reserved the room for our son and his bride for their wedding night. They were very impressed August 13, 2014
Rated 4.0 out of 5.0 by Good for family We chose this hotel based on location (close to family we were visiting) as well as the water park, which we have enjoyed previously. I would prefer to stay somewhere that includes breakfast as it makes for an easier, quicker start to the day, but we were willing to compromise in order to make use of the location and the water park. Since Lethbridge is so hot in summer, it is necessary to use the AC in the bedrooms. However, there is no wall thermostat and it appeared the only option was to have the AC running continually, which was noisy, breezy and made it difficult for me to sleep, although my daughers were not bothered by it. The guest rooms are a good size and the decor is nice and neutral. August 13, 2014
Rated 5.0 out of 5.0 by Excellent experience at a reasonable price This hotel featured a well laid out and spacious suite for a very reasonable price. The room itself was spotless. The staff were attentive and polite and quickly checked us in. The pool and waterpark area is clean and bright. The onsite restaurant offered regular pub food as well as some higher end choices. We sampled a little of both and found them all to be acceptable. The site is clean and secure so even when outside later in the evening there was never a sense of concern felt by my companion. August 11, 2014
Rated 4.0 out of 5.0 by Clean rooms Nice room, friendly staff could provide the guests at least with drinking water of coffee, nice swimming pool and gymnasium. August 9, 2014
Rated 4.0 out of 5.0 by Good Work Stay No recognition for IHG members. Could offer bonus perhaps. No complimentary breakfast at this location. August 9, 2014
Rated 5.0 out of 5.0 by family Excellent staff, great rooms. Would recommended will stay again. August 7, 2014
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