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Rated 4.3 out of 5 by 117 reviewers.
Rated 5.0 out of 5.0 by Short Visit Motel is clean, rooms comfortable and staff is friendly. In the spirit of offering ways to improve I suggest the following. This property had a good continental breakfast when owned by the previous company. It was hot and fast and helped get the day off to a good, quick start. These have become very common and are often the reason I select a hotel over another when traveling. I was disappointed that this was no longer available. The second area you could improve is the easy chair in the room; the one in my room was rather stiff and not very comfortable. October 27, 2014
Rated 4.0 out of 5.0 by Great Service The staff was so friendly and was open to the suggestions I gave them. The had an answer for every question I had. October 27, 2014
Rated 5.0 out of 5.0 by Comfortable and convenient location At the Lethbridge Holiday Inn I am always received warmly. The rooms are well appointed and clean. The workout room has been upgraded and is well equipped. Close to restaurants and the airport. October 26, 2014
Rated 5.0 out of 5.0 by Review Nice clean hotel, with lots of amenities. Close to Shopping and restaurants as well which is good. October 26, 2014
Rated 2.0 out of 5.0 No Maid Service Everything about the Holiday Inn Lethbridge was meeting our expectations, as we've often stayed at HI properties. We did not receive any maid service our 2nd day and were told it was because we had our "Do Not Disturb" hanging on our doorknob between 10 - 11:30am. We had been out for breakfast between 9-10, then, left again at 11:30 and didn't return until 4pm. When I enquired at the front desk and basically got the idea the maid service only checks the rooms once a day, depending on how busy they are. It was a fairly quiet Thanksgiving weekend and we were staying Sunday/Monday nights. I requested the towels be freshened. When we returned to the room around 6:30 that Monday, there were 3 bath towels stacked in the facecloths and no hand towels. Staff didn't seem very motivated. October 16, 2014
Rated 4.0 out of 5.0 by Clean We enjoyed our stay at Holiday Inn Lethbridge; will stay there again October 15, 2014
Rated 3.0 out of 5.0 by Great staff, welcoming lobby, good sleep Loved the access to adjoining restaurant, pool and handicap rooms. Nice lobby. Wide hallways and great windows [ natural light ] in hallways. Found the heat/cooling system a tad noisy. My room had a window looking onto indoor pool area. Spent two weekend nights here and even though pool area was busy it was not noisy. Staff were totally friendly and polite. October 10, 2014
Rated 5.0 out of 5.0 by Birthday Surprise We booked the hotel for my Dad's surprise 65th birthday. From the planning stage to the actual party night the staff at the hotel were friendly, helpful and accommodating to make sure everything went smoothly. It was an amazing weekend for our entire family. October 9, 2014
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