Rated 3.9 out of 5 by 39
Rated 3.0 out of 5.0 by Strategis7 Regular visitor to the hotel
I've been using this hotel on a regular basis for the past three years. It's one of the best Lethbridge has to offer but of late it's had it issues.
My most recent stay, 2 day the week of January 20, 2014 I ended up on an inside room facing the pool area. The room had a strong smell of chlorine from the pool area and the sound coming from the pool area was pretty loud. I seldom get and inside room so maybe this is par for the course.
Overall the rooms were fine but the bathroom was a different story. The trim around the door is splitting and paint is all cracked and coming away from the door jam. Also the tub drain was clogged, which I discovered at 6am in the morning when I was trying to take a shower. Not the most appealing experience to be knee deep in water in the shower. I contacted the front desk and they had it resolved by the time I came back later in the day.
Beyond that, it's a decent place and the staff are great, very welcoming.
January 27, 2014
Rated 4.0 out of 5.0 by doting grandma Great mini vacation
We took our whole family and the grandsons loved the water park. There were some rude kids in the pool but that is a parenting thing not anything against the hotel. Everyone seemed to get itchy after being in the waterpark the second day. I think maybe the chemicals were not quite right. Overall we had a very enjoyable time. We rented 5 rooms in total. I would recommend this hotel for a mini-vacation with children!
January 2, 2014
Rated 3.0 out of 5.0 by Betsy5 Poor Hygiene
We have stayed in the Family Room (sleeps 8) before but maybe never again. Although the room appeared to be clean when we walked in all the table tops (desk, nightstands, coffee table etc.) were stained and sticky. We didn't dare put anything on them.
December 31, 2013