Rated 3.8 out of 5 by 344
Rated 2.0 out of 5.0 by LotF Noisy and Crowded
First, I am a loyal IHG customer with Elite status. I travel around the world and have experience in many Holiday Inn and HI Express hotels. The London-Kings Cross Bloomsbury Holiday Inn is by far the worst I have ever stayed at.
Although it is of no fault of the hotel, the proximity to the popular tourist attractions as well as peak tourist season made this hotel seem overly crowded and noisy. As a perk, the hotel holds luggage for guests. Unfortunately, the luggage is kept in the center of the lobby, making the crowding seem worse.
The reception, concierge and restaurant / bar staff are excellent. However, the cleaning staff is excessively loud. The housekeepers begin cleaning rather early and make no effort to not disturb resting guests. For hours every morning, my wife and I were disturbed by slamming and pounding on both side walls and our door to the hallway. I have never experienced such a disregard for guests by any housekeeping staff, from any brand hotel before.
Additionally, the toilet required work and required multiple attempts to flush. There are no electrical outlets near the bed or nightstands, so forget about charging mobile phones or using laptop computers in bed.
Overall, this was a poor experience and we will not be staying at this Holiday Inn again, nor will we recommend it to our friends.
August 23, 2014
Rated 4.0 out of 5.0 by marsshuttle family stay
We had a 2 night stay at the hotel and were very pleased. Short walk from st pancreas station. Very friendly and helpful staff. Clean rooms, although small for a family room. Unhurried and plentiful breakfast. Spa facilities OK, great value for money- particularly for kids. Definitely return!
August 22, 2014
Rated 4.0 out of 5.0 by Ken999 Comfortable room
Minimal noise from other rooms.
Ventilation system operates smoothly.
August 20, 2014