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Rated 4.0 out of 5 by 861 reviewers.
Rated 4.0 out of 5.0 by Poor WIFI The hotel is under refurbishment but this didn't affect our stay. We only ate breakfast, this was very nice. The biggest concern is with the WIFI. It's free but the speed brings my memory back to 90's. Very very slow. All the staff everywhere were very friendly, especially concierge. Location is OK about 15-20 mins work from Kings Cross Station. Newly renovated rooms. To be frankly speaking, bed is not that comfortable. Overall, it's great experience than I expected. But, I won't recommend it until the poor WIFI is fixed. June 19, 2016
Rated 4.0 out of 5.0 by First leg of vacation The hotel is modern but some floors are still being renovated. The room is of average size for Europe but the bathroom is very small. The hotel is close to the Kings Cross and Farringdon underground. However, either directions it will be about a 10 minute walk. There is a hotel restaurant on premises. I think it is called Carrington's. The food is average. June 17, 2016
Rated 5.0 out of 5.0 by Fine place to stay Fine service, fine bed room, and great staff who were friendly and expeditious in handling our needs. June 11, 2016
Rated 4.0 out of 5.0 by London Stay Spring Bank 2016 The hotel is under refurbishment but this didn't affect our stay. We only ate breakfast, this was very nice, the bar was good but needed a few more alternative drinks. All the staff everywhere were very friendly, especially concierge, who's local knowledge certainly helped. The hotel is a good 15 minute walk from Kings Cross Station but is well placed to walk into London. Enjoyed it, will look good when totally refurbished, would return. June 9, 2016
Rated 2.0 out of 5.0 by Uncomfortable beds Newly renovated rooms, but lighting is harsh blue light and there's no way to moderate it or turn it down, just on or off. Utterly inadequate number of restaurant seats. Internet connection process is unreliable June 6, 2016
Rated 4.0 out of 5.0 by Good experience The parking was the only negative part for me, as the hotel is under repair. But the staff were good. Will definitely book again. June 5, 2016
Rated 3.0 out of 5.0 by Great Staff, Great rooms, poor itnernet services The staff are great, location is good and the facilities are great, all expect for reliable predictable internet access. If you are not traveling for business and don't need fast reliable internet access I would thoroughly recorded this hotel. If good quality internet access is critical for your time on the road this may not be the hotel for you. Around 7:30 you may be waiting 5 minutes just for a single email to load let alone have a conference call. As a business traveler access to reliable internet services is critical. The internet services were unusable in the morning from around 7:00am and at night until around after midnight for any serious work related activity such as access files, conference calls etc. Ended up buying mobile wifi device. June 5, 2016
Rated 3.0 out of 5.0 by London Experience with the Family (Part 1) First night: Staff are very pleasant and friendly, and reassured me that the drilling and banging we could hear ongoing due to renovations would not impact on our level of comfort or disrupt our sleep. We were informed that work was ongoing between 09:00 and 17:00 and as we were on the 7th floor, the impact on us would be minimal. This proved to be the case. I was expecting to have use of the gym and pool facilities included as part of our stay as an IHG® Rewards Club Platinum member but was surprised to find that a charge would be applied regardless of level of membership. The facilities charge was small however, and as I had booked this first night through IHG rewards, I didn't feel too concerned. I believe we were in the recently renovated part of the hotel which was well finished but compact for a family of 4, with minimal storage space. Beds were comfortable though and offered a great nights’ sleep without internal or external noise pollution. June 3, 2016
  • 2016-06-23 T22:46:33.326-05:00
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