Rated 4.2 out of 5 by 82
Rated 5.0 out of 5.0 by Dewman Great service/friendly folks
Probably the best overall service that I have ever encountered at an Airport Hotel, the Bar/Lounge was just fantastic I had a great time with the other patrons and the Bartender. Room was very good and the Shuttle driver for daytime was super, benches out front for the comfort of us smokers and convenience of waiting for shuttle.
July 28, 2014
Rated 3.0 out of 5.0 by KPBurke Restaurant needs a bit of work
The front desk staff was phenomenal. The overall look of the hotel was great. The room was comfortable and well appointed. The restaurant was substandard. The service was slow and spotty. The food at the breakfast buffet was not that good. The food levels were low and the taste was off. A carton of milk taken from the buffet proved to be spoiled, it was not good at all.
July 24, 2014
Rated 5.0 out of 5.0 by DelawareBabs Three Day Shoun, Shown, Shawn Family Reunion
The guest rooms were very beautiful. We had a private meeting room as well as space in the outside hallway for the buffet on Friday and Saturday nights. The sitting area in the lobby was a great place for many of our family to sit, relax and talk about old memories.
July 22, 2014
Rated 5.0 out of 5.0 Excellent Service
Excellent Guest and Housekeeping Service! I am very pleased with my hotel stay and I wouldn't want to stay anywhere else while visiting Raleigh. This hotel booked pretty quickly with plenty of functions - always a good sign!
July 22, 2014
Rated 5.0 out of 5.0 by Wendell60 All employees were polite.
All employees were great. No matter what you asked for, no matter who it was they were very attentive to your needs. That was from the service desk, in the restaurant, and housekeeping.
July 21, 2014
Rated 5.0 out of 5.0 by LoyalCustomerFromAZ A loyal customer made
I've stayed at this hotel on three separate occasions within the past 7 months. I feel like I know the place a bit now and can give a recommendation.
I've always had great service from very friendly staff at this hotel. After traveling multiple times many of the staff recognize me. I even had a shuttle driver pull over to say hello as I was walking through the parking lot (and it's been 4 months since I've been in last.)
The hotel is always clean and my room is always comfortable. I enjoy the amenities in the room (fridge, microwave) - they were the first reason I switch from a competing hotel to this one.
Now I won't go back to the competitor, I'm a loyal customer. I fully recommend this hotel.
July 18, 2014
Rated 5.0 out of 5.0 by 2014Carol Great Service
We thoroughly enjoyed our stay. The room was very clean, up to date and comfortable. When we had a little problem with the shower, it was taken care of immediately. Couldn't ask for better service. Very friendly and helpful staff.
July 17, 2014
Rated 5.0 out of 5.0 by Quesgirl So Clean!
Beds are so comfty. Everthing is clean, front desk friendly. Loved my stay.
July 16, 2014