Rated 4.1 out of 5 by 576
Rated 5.0 out of 5.0 by Chris2768 Tolles Zimmer mitten in München
Hervorragende Lage in der Nähe des Deutschen Museums. Das Hotel macht von aussen zwar nicht so einen tollen Eindruck, die Zimmer (im IHG Stock 7) waren aber hervorragend! Super sauber, neu und sehr ruhig!
May 27, 2015
Rated 2.0 out of 5.0 by seeks Nice place, disappointed in Administration Errors
I booked the room on Reward points and when I checked in I asked to book a second night. They did accommodate me, the hotel was very nice and then it began.
On the morning of the second night, one of the cleaners knocked on the door and immediately came in while I was sleeping. I asked them to leave and 5 minutes later it happened again, and a 3rd time 10 minutes later. Yes, I should have used the dead bolt, but I did not. The 4th time this happened, I did have the deadbolt on, and the cleaner attempted to get in for 2 minutes.
Not a good start as this started at 8:30 AM and I was sleeping. I got ready and went to check out. At the check out, it took approximately 25 minutes to figure out the bill and issue with the cleaner. They offered 300 points for the hassle and I accepted. Then they said have a good day. I inquired about the bill and they informed me it was all good and covered. I should have walked away, but I wanted to make sure the cost of the second night was put on my Euro Bank account.
At this point, they informed me that they had cancelled my second night stay on the computer the night before and hence the issue for the cleaner issues. Then they informed me they did not know the room rate, but they would figured it out. They finally figured the rate and charged me, which I expected and was fine with. At the time, I was very satisfied with the accommodations, and a little frustrated with the administration, but an overall nice hotel.
Now today, I went to write my review and realized that my account shows two nights on my reward points and only gave me 250pts for my hassles when they told me 300pts.
I am very frustrated at this time.
May 26, 2015
Rated 5.0 out of 5.0 by sjxyx 位置一流的酒店
May 22, 2015
Rated 5.0 out of 5.0 by micha_nbg Immer wieder gerne im hotel
super Lage und rundum guter Service, ideal für Kurzurlaub und Geschäft.
May 22, 2015
Rated 5.0 out of 5.0 by HB_UK Great hotel in the centre of Munich
Fast and efficient front desk. Very friendly staff.
Great room (even though the view wasn't fantastic) but I don't go to hotels for the view....
Nice, varied breakfast, with fresh produce being put out all the time. Omelettes and eggs made to order is a nice touch. Can be busy so take note of the smiley faces in the lift stating breakfast times, they are accurate.
Check out quick, accurate and again very friendly, even though it was really busy.
Recommend if you're looking to stay in Munich for business or pleasure.
May 19, 2015
Rated 5.0 out of 5.0 by panini1601 Komfortables Bett und TOPlage
Wir waren mit dem Zimmer sehr zufrieden: Ausstattung, Matratzen wesentlich angenehmer als in anderen Hotelketten (nich so hart !), die Möglichkeit, die erste Tasse Kaffee/Tee im Zimmer einzunehmen, tolle Aussicht auf die Stadt.
Bei der telefonischen Buchung vermisste ich eine genauere Kenntnis der unmittelbaren Umgebung des Hotels.
Fazit: empfehlenswertes Haus !
May 19, 2015
Rated 5.0 out of 5.0 by Mau1969 Qualidade da internet
A internet grátis foi um ponto positivo. No entanto, no meu quarto o sinal era fraco, o que dificultou muitas vezes a conexão. A qualidade do sinal nessa região do hotel talvez tenha que ser melhorada.
May 18, 2015
Rated 5.0 out of 5.0 by Manni01 Gefahrguttage München
Ein sehr gutes Hotel in einer guten Lage. Der Konferenzservice war ausgezeichnet, die Mahlzeiten waren ausgewogen und sehr gut.
Es hat alles gestimmt.
May 18, 2015