Rated 3.9 out of 5 by 324
Rated 3.0 out of 5.0 by Senior75 Worst Internet ever
The best thing in this hotel is the location, they have no real priority check in for gold or platinum members as you have to queue everytime you need to even ask about something other than check-in and check-out tiem and there is always long queue.
The internet didn't work using the family name and room number as it should be and I had to go every day to get an internet code and stay in the queue and even with the code the connection was not always working, it logs you in and you get a message saying "your internet connectin is active and now you can browse to any page you like" then when you browse it gets you back to the same login paege with the same message which was really annoying, however, when you are connected finally the speed is decent.
in geenral the hotel is nice and the people are trying to be friendly but i think the staff especially at the front desk are over loaded and surely the management has to consider more people for the front desk to avoid all these queues.
if I will go again to this hotel it will be only because of the location
September 3, 2014
Rated 5.0 out of 5.0 by Dmitriy Perfect stay for business
I had very nice stay and impression during my business trip to Munich. Comfortable room with all you need and good housekeeping, meeting facilities, fiendly staff. Perfect location in a quiet place, next to convenient shopping center Motorama and with perfect access to the city center within 7-10 minutes, especially convenient to reach S-bahn via closed gallery at rainy weather.I had really nothing to complain about.
September 3, 2014
Rated 4.0 out of 5.0 by akfjeld Value for money
I checked in to Holiday Inn Munich on a Thursday, and got a room right away although it was only 1 o'clock in the afternoon. The check in process was fast and easy. The room is fine, and what you'd expect at the price you're paying.
The shower in my room was a little worn out, and needs some fixing to be up to scratch.
The pool is a nice place to have a swim, but not a place to sit and relax. The pool area is sterile and not cozy.
The building itself is very dull and grey, but if you get a room on the right floor in the right angle, you actually get a good view of the city.
The breakfast offers a wide range of choices.
All in all it's good value for money.
September 2, 2014
Rated 4.0 out of 5.0 by Ophir Very good Service
We were welcomed by Utip - very warm check-in process accompanied with a smile and humor.
Room was big and clean, breakfast was very good with special care for Non Gluten needs.
Location is great as on top of the train station (2 stations from the city center) and also within walking distance.
September 1, 2014
Rated 1.0 out of 5.0 by ....567 0room had smell of cigarette smoke
Room had cigarette smoke smell. In reception always cue.
August 27, 2014
Rated 1.0 out of 5.0 by Deplo Noisy
The location of the hotel is fine for a stay in Munich.
The reception staff are good.
The breakfast room staff are good.
There are not enough reception staff members to deal with such a busy hotel. Lines are too long at reception.
The only problem is the filling of the hotel with Middle Eastern families whose culture is so different that it makes life very uncomfortable for other guests who wish to sleep at night.
The hotel is very aware of this problem. It is every summer.
August 27, 2014
Rated 5.0 out of 5.0 by jaghaed Average service but excellent breakfast
I will start by stating that the Hotel staff is very helpful.
The main problem we have experienced is the lack of phone service by hotel staff. We returned to our room to find it unlocked, left open by the cleaning staff. Moreover, we were 4 in the room and were given only 2 sets of towels. When we tried contacting the hotel staff by phone, no one answered, even after 15 minutes.
The breakfast is great with a large variety of food fit for everyone needs. The hotel was very friendly providing a breakfast in a bag for our early checkout morning hour.
When arriving by car, consider parking outside, not in the underground park under the Hotel. The hotel does not refund or provide any discount for it.
August 26, 2014
Rated 3.0 out of 5.0 Feedback
I have 2 comments:
1. Although I have ordered (and I have a formal conformation for this) 1 room for 2 adults plus 2 kids, while I was checked in they didn't know about it. The first night they didn't have baby bed for us so we slept all together in one bed.
2. The room was clean and comfort, however the overall Cleanliness of the hotel is quite poor (specially the floors corridors)
Besides all was fine and comfort.
August 24, 2014